ORM Executive

Company Description

At RepIndia, we combine all your creative and digital needs, including Brand Identity, Design, Social Media, ORM, and SEO. Our team includes tech enthusiasts, design experts, social strategists, and meticulous client planners working together to deliver outstanding results. Whether it’s a brand identity overhaul or an award-winning social media campaign, our innovative team collaborates to help you stand out. Our services also encompass website design, development, mobile applications, and customer review management.

Role Description

This is a full-time on-site role for an ORM Executive located in Mumbai. The ORM Executive will be responsible for monitoring and managing the online reputation of our clients by tracking brand mentions, responding to customer reviews, and engaging with users across various platforms. Day-to-day tasks include identifying trends, analyzing feedback, and implementing strategies to maintain a positive brand image. The ORM Executive will also collaborate with different teams to align reputation management efforts with broader marketing and public relations strategies.

Qualifications

• Strong skills in Online Reputation Management (ORM) and Customer Review Management
• Proficiency in Social Media Strategy & Management, and engaging with users across platforms
• Experience in Brand Identity Development and Monitoring
• Excellent written and verbal communication skills
• Ability to analyze data and identify trends
• Strong problem-solving skills and attention to detail
• Experience in digital marketing is a plus
• Bachelor's degree in Marketing, Communications, or related field