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29 Job openings at Oriserve
About Oriserve

Oriserve is a leading provider of artificial intelligence and machine learning solutions designed to enhance service management and operational efficiency for various industries.

Technical Content Writer

Not specified

3 - 5 years

INR 5.0 - 7.0 Lacs P.A.

Work from Office

Full Time

As our Tech-Savvy Content Writer, youll be at the forefront of crafting stories that bring our Gen AI vision to life. Expect no dull days; heres what youll tackle:. Typical work week looks like:-. Content Strategy:Ideate, plan, and execute a content calendar that aligns with our brand's growth and positioning. Tech Storytelling:Simplify complex Gen AI concepts into engaging, digestible content for blogs, whitepapers, case studies, and social media. Collaboration:Work with product, tech, sales and marketing teams to deeply understand our solutions and communicate their value. SEO & Analytics:Leverage SEO best practices to drive traffic and use analytics to refine and optimize content strategies. Experimentation:Create experimental content formats like newsletters, videos, or infographics to break through the noise. Voice of the Brand:Develop a consistent, powerful, and captivating tone that speaks to our audience of enterprise clients and tech enthusiasts. Our ideal candidate should have. We want a creative powerhouse who eats, sleeps, and breathes both tech and content. Specifically, someone who has:. 1+ Years of relevant work experience. Technical Fluency:You know your GPT from your API and can make AI sound accessible to everyone. Startup Hustle:Comfortable with chaos, tight deadlines, and shifting priorities- youre here to get things done. Proven Writing Skills:A strong portfolio showcasing technical and creative writing chops. Bonus points if youve written for AI, SaaS, or tech companies. Curiosity:A natural hunger to dive deep into tech trends, AI advancements, and enterprise needs. Tools Savvy:Familiarity with tools like WordPress, Grammarly, Canva, SEO platforms, and analytics dashboards. Execution Excellence:Ability to manage multiple projects, deliver on time, and wow readers. Team Spirit:Collaborative yet independent, willing to brainstorm big ideas and execute on them with precision. What you can expect from ORI:-. Impact at Scale:Your work will shape the narrative of a company poised to revolutionize enterprise Gen AI. Learning Galore:Youll be surrounded by tech visionaries, working on the cutting edge of AI innovation. Ownership:Freedom to experiment, fail, and succeed- we trust you to run with your ideas. Competitive Perks:A salary and benefits package that recognizes your talent and drive. Adventure:The adrenaline of startup life- high stakes, high rewards, and a constant push to outdo yesterday. If youre someone who thrives in the chaos of a startup, loves technology, and can create magic with words, we want you on board..

Technical Program Manager

Not specified

5 - 7 years

INR 7.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Your role as a Technical Program Manager is to help our clients across geographies & verticals deliver their strategic priorities.. The ideal candidate will have a strong background in project and product management, exceptional leadership and communication skills, and a proven track record of driving successful outcomes in a fast-paced environment.. Typical work week looks like:-. Achieving excellence in client experience with focus on digital initiatives, CRM, client onboarding and suitability.. Supporting transformational change including business change initiatives, post merger integration PMO.. At client projects your responsibilities can typically include but is not limited to. Strategy, business case and target operating model definition. Business analysis and business process re engineering based on industry best practices and our accelerators. Project management. Risk management. Change management. Organization design and development. Our ideal candidate should have:-. A combination of Btech (computer science, IT, any other related field) + MBA (Business Management, Project Management, Statistics or any other related field). A Techie turned into a Program / Product Manager.. 5+ years of experience managing AI/ML-based B2B products with a background in technical program management or engineering preferably in a fast-paced environment.. 2+ Years of experience in leadership/team management, with the ability to effectively collaborate with cross-functional teams.. Experience within a management consulting company would be a plus.. Proven track record in successfully managing complex projects from initiation to completion.. Exceptional leadership and team management skills, inspiring and guiding cross-functional teams to excel.. Excellent communication skills with structured thinking & clear logical thought processes. Strong Client Management skills which include expectation management, project scoping, and sequencing assistance, and is the internal voice of the client within ORI and vice versa.. Strong problem-solving and decision-making abilities, focused on delivering top-notch results.. The ability to present ideas and cross-sell/upsell offerings to clients in a convincing manner and the ability to present to internal teams the client requirements, expectations, reviews, and next steps.. What you can expect from ORI:-. Passion & happiness in the workplace with great people & open culture with amazing growth opportunities.. An ecosystem where leadership is fostered builds an environment where everyone is free to take necessary actions to learn from real experiences.. Chance to work on the cutting edge of technology.. Freedom to pursue your ideas and innovate with multiple technologies. Join our dynamic team and be part of driving success and leading projects that make a real impact!. Apply your exceptional project management expertise and leadership skills to deliver remarkable. outcomes for our organization..

Business Analyst

Not specified

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

We are looking for a dynamic and self-motivated Business Analyst with a minimum of 2 years of experience to join our team. In this role, you will act as the bridge between clients and internal teams, ensuring the successful delivery of Conversational AI Solutions (chat & voice) powered by Generative AI Technology. Your expertise in requirements gathering, consulting, and client management will contribute to the seamless execution of projects while enhancing customer satisfaction.. Key Attributes you need to possess:. Analytical Thinking. Ability to analyze client needs, system capabilities, and project constraints to propose effective solutions.. Skill in identifying potential risks or gaps in requirements and addressing them proactively.. Strong problem-solving abilities to handle unexpected challenges during project delivery.. Communication Skills. Exceptional verbal skills to articulate complex technical concepts in simple terms for clients and stakeholders.. Strong written skills for creating clear and concise documentation, including requirement specifications, user stories, and status reports.. Active listening skills to ensure accurate understanding of client needs and concerns.. Client-Centric Mindset. Empathy to understand and prioritize client requirements and business goals.. Ability to build and maintain trust with clients through consistent communication and delivery excellence.. Willingness to go the extra mile to ensure client satisfaction and success.. Project Management Skills. Proficiency in managing multiple tasks, timelines, and resources effectively without compromising quality.. Familiarity with project management tools to track project progress and milestones.. Strong organizational skills to ensure smooth project execution and timely deliverables.. Collaboration. Ability to work seamlessly with cross-functional teams, including developers, designers, and quality analysts.. Openness to feedback and a collaborative approach to brainstorming and problem-solving.. Proactive participation in team meetings, knowledge-sharing sessions, and retrospectives.. Attention to Detail. Meticulous approach to reviewing project requirements, deliverables, and client feedback.. Commitment to quality assurance to avoid errors and rework in deliverables.. Ability to maintain accuracy in tracking financials, such as invoicing and collections.. Adaptability. Comfort with working in dynamic environments and adjusting to shifting client priorities or project scopes.. Eagerness to learn and apply new tools, technologies, and methodologies as needed.. Resilience in handling pressure during tight deadlines and critical project phases.. Typical work week looks like:. Act as the first point of contact for clients and collaborate with clients to gather, analyze, and validate requirements for Conversational AI Solutions (chat & voice).. Conduct workshops or discovery sessions with clients to propose best-in-class solutions powered by Generative AI Technology.. Create detailed documentation such as requirement specifications, user stories, and process workflows.. Assemble project scope and maintain project related documentation.. Create a project plan with details and illustrations to identify the flow of activities needed in order to successfully conclude a project.. Identify, track, monitor and communicate project related issues and other variances, scope changes, and contingencies that may crop up during implementation.. Assign, schedule and review the project at regular intervals to analyze its progress in terms of quality guidelines and time constraints.. Provide regular internal and external project status updates and reports.. Coordinate with internal teams, including developers, designers, and QA, to ensure timely and quality project delivery.. Track invoicing and collections to maintain financial clarity for assigned projects.. Proactively identify potential risks and suggest mitigation strategies.. Assist in enhancing client relationships by understanding their evolving needs and proposing new opportunities to help build new revenue streams.. Our ideal candidate should have-. A Bachelors degree in Computer Science, IT, or a related field.. A minimum of 2 years of experience in a Business Analyst or similar role in IT or software delivery.. Proven experience in requirements gathering, client management, and consulting.. Knowledge of project management tools and methodologies. Familiarity with Conversational AI technologies, and a keen interest in Generative AI Solutions.. Proficiency in creating project documentation and workflow diagrams.. Solid understanding of invoicing, collections, and project financials.. An ability to effectively communicate and present technical concepts to non-technical stakeholders.. Experience in stakeholder management and cross-functional team collaboration.. What you can expect from ORI:. Passion & happiness in the workplace with great people & open culture with amazing growth opportunities.. An ecosystem where leadership is fostered which builds an environment where everyone is free to take necessary actions to learn from real experiences.. Chance to work on the cutting edge technology, including Generative AI.. Freedom to pursue your ideas and innovate with multiple technologies.. This role offers the opportunity to work with cutting-edge AI technologies and directly impact client success. If you are passionate about delivering innovative solutions and thrive in a collaborative environment, wed love to hear from you!.

Human Resources Intern

Not specified

0 - 2 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

We are looking for an HR intern who will play a vital role in building a strong employer brand for ORI ranging from managing the recruitment, operations, documentation, employee engagement, etc, and will ensure that we hire the right people and have a fun & Jolly working environment for our rockstars.. Typical work week look like:-. Assist in the recruitment process, including posting job openings, reviewing resumes, scheduling interviews, and communicating with candidates.. Support the onboarding process by preparing materials for new hires and ensuring proper documentation is completed.. Help organize and implement employee engagement initiatives and activities to improve morale and team bonding.. Maintain and update employee records, ensuring that all documentation is accurate and compliant with company policies.. Provide general administrative support to the HR team, including managing HR files, drafting HR-related documents, and preparing reports.. Contribute to ad-hoc HR projects and assist with the implementation of new HR programs and initiatives.. Our ideal candidate should have:-. Currently pursuing or have a degree in Human Resources, Business Administration, or a related field.. Understanding of HR and its functions.. Strong communication skills to collaborate effectively with different departmental teams. Great Research and analytic skills.. Proficiency in Microsoft Office / Google Suite.. Ability to handle confidential information with integrity.. An eagerness to learn and execute quickly.. Prior in-office internship experience in HR.. What you can expect from ORI:-. Passion & happiness in the workplace with great people & open culture with amazing growth opportunities.. An ecosystem where leadership is fostered which builds an environment where everyone is free to take necessary actions to learn from real experiences.. Freedom to pursue your ideas and tinker. If you have hunger to learn & explore and are passionate about building a great team then we would love to interact with you!.

Backend Engineer

Not specified

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Were in search of a Back-End Software Engineer that specializes in server-side components. In this role, youll primarily work on Node JS, Mongo DB, Python, Typescript, Redis, building scalable products and will bring a depth of knowledge on algorithms and data structures. As a Back-End Software Engineer, on any given day you might be architecting new features for our customers, refactoring existing code to be more scalable, and seeing changes through to completion in a live environment.. Typical work week look like:-. Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.. Design and implementation of scalable applications by using asynchronous programming with low-latency, high-availability, and performant applications between multiple systems, servers, and environments.. Integration of data storage solutions by creating database schemas that represent and support business processes and also Integrating multiple data sources and databases into one system.. Building reusable code and libraries for future use.. Explore technical innovation and propose new solutions as and when required.. Work with engineers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every month.. Our ideal candidate should have:-. 1 to 3 years of relevant experience in a Tech Startup. A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Information Technologies/Computer Science). Strong proficiency with JavaScript and knowledge of Node.js and frameworks.. Strong hands on MongoDB and ability to write aggregation queries.. Understanding of Python and TypeScript.. Basic understanding of front-end technologies, such as HTML5, and CSS3.. Hands-on on code versioning tools, such as Git, Redis, AWS, Sockets. What you can expect from ORI:-. Passion & happiness in the workplace with great people & open culture with amazing growth opportunities.. An ecosystem where leadership is fostered which builds an environment where everyone is free to take necessary actions to learn from real experiences.. Chance to work on the cutting edge of technology.. Freedom to pursue your ideas and tinker with multiple technologieswhich a techie would definitely enjoy!!. If you have outstanding programming skills and a great passion for developing beautiful, innovative applications, then you will love this job..

Frontend Engineer

Not specified

2 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

We are looking for a skilled React.js Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.. To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.. Typical work week look like:-. Meeting with the development team to discuss user interface ideas and applications.. Reviewing application requirements and interface designs.. Identifying web-based user interactions.. Developing and implementing highly-responsive user interface components using React concepts.. Writing application interface codes using JavaScript following React.js workflows.. Troubleshooting interface software and debugging application codes.. Developing and implementing front-end architecture to support user interface concepts.. Monitoring and improving front-end performance.. Documenting application changes and developing updates.. Our ideal candidate should have:-. A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Information Technologies/Computer Science). 1-2 Years of full time work experience as a front end / ReactJS developer.. Strong proficiency with JavaScript and ES6.. Strong understanding of web markup, including HTML5, CSS3.. Proficient understanding of React & Redux and also having familiarity with RESTful APIs & Git.. What you can expect from ORI:-. Passion & happiness in the workplace with great people & open culture with amazing growth opportunities.. An ecosystem where leadership is fostered which builds an environment where everyone is free to take necessary actions to learn from real experiences.. Chance to work on the cutting edge of technology.. Freedom to pursue your ideas and tinker with multiple technologieswhich a techie would definitely enjoy!!. If you have outstanding programming skills and a great passion for developing beautiful, innovative applications, then you will love this job..

Associate Software Engineer

Not specified

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

As an Associate Software Engineer, your primary responsibility will be troubleshooting and resolving errors, and throughout your work, you must constantly log details for later reports and to provide updates.. When not fixing issues, you will be contributing to quality audits of core products and improving processes. You will also be responsible for providing technical chat support to our clients.. Typical work week looks like:-. You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure the continued operability of the software solution.. Extensively working with any database and writing simple queries to get data for debugging issues.. Demonstrating continuous improvements and increased efficiency to the software or business processes utilizing software engineering tools, innovative techniques, and the reuse of existing solutions.. Contributing in meeting the SLAs and KPIs as applicable for the account and unit for example, responsiveness, resolution, software quality, etc.. Our ideal candidate should have:-. 1+ year of experience as a Software Support Engineer / Product Support Engineer / Software Tester in Tech company. Bachelors / Masters degree in Computer science, Information Technology or equivalent. Strong technical, analytical, problem solving, and communication skill. Working knowledge of any programming language to debug code of web applications. Ability to run the tests (at least) to reproduce subjected scenarios, understands logs. Comfortable in working in rotational shifts.. What you can expect from ORI:-. Passion & happiness in the workplace with great people & open culture with amazing growth opportunities.. An ecosystem where leadership is fostered builds an environment where everyone is free to take necessary actions to learn from real experiences.. Chance to work on the cutting edge of technology.. Freedom to pursue your ideas and tinker with multiple technologieswhich a techie would definitely enjoy!!. If you are passionate, self-motivated technical individuals that have the desire and capability to think outside the box with your intelligence to solve complex problems then we would love to chat with you!!!.

Technical Content Writer (Junior)

Not specified

2 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

As our Tech-Savvy Content Writer, youll be at the forefront of crafting stories that bring our Gen AI vision to life. Expect no dull days; heres what youll tackle:. Typical work week looks like:. -Content Strategy:Ideate, plan, and execute a content calendar that aligns with our brand's growth and positioning. Tech Storytelling:Simplify complex Gen AI concepts into engaging, digestible content for blogs, whitepapers, case studies, and social media. Collaboration:Work with product, tech, sales and marketing teams to deeply understand our solutions and communicate their value. SEO & Analytics:Leverage SEO best practices to drive traffic and use analytics to refine and optimize content strategies. Experimentation:Create experimental content formats like newsletters, videos, or infographics to break through the noise. Voice of the Brand:Develop a consistent, powerful, and captivating tone that speaks to our audience of enterprise clients and tech enthusiasts. . Our ideal candidate should have. :-We want a creative powerhouse who eats, sleeps, and breathes both tech and content. Specifically, someone who ha. s:1+ Years of relevant work experienc. We want a creative powerhouse who eats, sleeps, and breathes both tech and content. s:Technical Fluency:You know your GPT from your API and can make AI sound accessible to everyon. Startup Hustle:Comfortable with chaos, tight deadlines, and shifting priorities- youre here to get things don. Proven Writing Skills:A strong portfolio showcasing technical and creative writing chops. Curiosity:A natural hunger to dive deep into tech trends, AI advancements, and enterprise need. Tools Savvy:Familiarity with tools like WordPress, Grammarly, Canva, SEO platforms, and analytics dashboard. Execution Excellence:Ability to manage multiple projects, deliver on time, and wow reader. Team Spirit:Collaborative yet independent, willing to brainstorm big ideas and execute on them with precisio. . What you can expect from OR. I:-Impact at Scale:Your work will shape the narrative of a company poised to revolutionize enterprise Gen. Learning Galore:Youll be surrounded by tech visionaries, working on the cutting edge of AI innovati. Ownership:Freedom to experiment, fail, and succeed- we trust you to run with your ide. Competitive Perks:A salary and benefits package that recognizes your talent and dri. Adventure:The adrenaline of startup life- high stakes, high rewards, and a constant push to outdo yesterd. . If youre someone who thrives in the chaos of a startup, loves technology, and can create magic with words, we want you on bo. ard..

Technical Content Writer

Not specified

3.0 - 5.0 years

INR 5.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Data Scientist (2+ Yrs Exp)

Not specified

2.0 - 2.0 years

Not disclosed

On-site

Full Time

Sr. Backend Engineer (2+ Yrs Exp)

Not specified

2.0 - 2.0 years

Not disclosed

On-site

Full Time

Human Resources Intern

Not specified

0.0 - 2.0 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Technical Program Manager

Not specified

5.0 - 7.0 years

INR 7.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Frontend Engineer

Not specified

2.0 - 5.0 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Business Analyst

Not specified

2.0 - 4.0 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Technical Content Writer (Junior)

Not specified

2.0 - 5.0 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Backend Engineer

Not specified

2.0 - 4.0 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Business Analyst

Not specified

1.0 - 5.0 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Backend Engineer

Not specified

5.0 - 10.0 years

INR 2.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Customer Success Manager (Technical)

Not specified

1.0 - 5.0 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

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Oriserve

Oriserve

Artificial Intelligence / Machine Learning

Tech City
cta

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