Order processing in SAP & Import

As an Order Receipt and Entry specialist, your role involves various key responsibilities to ensure the smooth processing of orders and optimal customer experience. Your main tasks include: - **Order Verification**: It is crucial to double-check the order details to guarantee completeness and accuracy. This includes verifying customer information, products, quantities, and shipping addresses. - **Inventory Management**: Regularly checking inventory levels is essential to prevent stock-outs and ensure timely order fulfillment. - **Shipping and Delivery Tracking**: Monitoring order status, tracking shipments, and communicating with customers about delivery times are vital components of your role. - **Customer Support**: Responding promptly to customer inquiries regarding order status is crucial in providing excellent customer service. - **Reporting in Excel**: Proficiency in Excel will be required for generating reports related to order processing and inventory management. Additionally, you will be responsible for coordinating with other departments such as sales, marketing, and operations teams to ensure a seamless order flow and enhance the overall customer experience. In this role, you will also be involved in the import process by coordinating with the parent company for the readiness of material and assigning freight forwarders and Custom House Agents (CHA). If you have any additional details about the company included in the job description, please provide them for inclusion in the final job description.,