Order Management Analyst

The Order Processing Coordinator is a primary point-of-contact for Sales Teams, Country Operations Lead, Finance and Logistics. This position is mainly focused on the processing of Sales Order requests from Sales team for various vendors or processing PO requests from the Sales Order team and releasing the PO to various vendors.

Responsibilities:

• To validate supporting document and process Sales/Purchase Order requests based on vendors (line cards) and country's requirement
• To ensure required approvals are in place (GTC/ECCN/DPC/Credit Check)
• Responsible to clear the order requests queue within SLA
• Submit PO request upon Purchase Requisition Number generated
• Ensure release of completed PO to vendors within SLA
• To follow up with vendor on order status and estimated time of arrival
• Communicate to Logistic team on vendor's delivery requirement

Knowledge, Skills and Experience:

• 1 to 3 Years of relevant work experience.
• Bachelor's Degree with Business, IT, Supply Chain Field of Study preferred.
• Able to execute instructions and to request clarification when needed.
• Possesses strong data entry skills.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English and Malay
• Able to interact effectively with all levels of management.
• Possesses strong multi-cultural interpersonal skills.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn new systems and technology.
• Able to use relevant computer system applications at a basic level.