about the role Responsibilities Consultant - Backup & Storage is a position in an IT Delivery Infrastructure Operations entity. He is accountable for IT Delivery for the Managed backup & storage services being delivered by a dedicated team of professionals, a set of tools/platform, or an infrastructure service. He is the key point of contact for the IT Delivery SDM, Backup & Storage Infrastructure Management is under his responsibility; he is in direct relation with the SDM and even the customer to Provide Backup Technology Representation. Skill Profile Individual must work closely with different Line of Business (LOB) to bring resolution to all issues and perform proactive duties such as patch management and software upgrades Must be able to work independently with a group and the position requires on-call availability. The candidate will be responsible for providing core hours and after-hours/on-call support Perform duties following all OCB standards regarding engagement, change management and escalations Candidate should have a good knowledge of CIFS, NFS, FCP, iSCSI,SNAP Mirror, Snap Vault and Brocade SAN switches and Cisco SAN Switch. Candidate must be familiar with SAN/NAS and have good knowledge of CEPH and Primera, including installation, tuning, and advanced troubleshooting. Excellent knowledge of EMC, Netapp & HPE Storage & EMC & Veritas Backup, Linux & UNIX systems. Familiar with or have a good knowledge of storage technologies (HP 3PAR & Primera, Brocade SAN Switches) Troubleshooting skills and root cause analysis of issues on EMC, Netapp & Veritas backup suits. Experience in Remote server management tools and must have good knowledge & Hands on of CEPH storage. Understands the end-to-end technical flow of storage components and has g ood exposure on scripting knowledge (Python, shell and Perl). Provide problem identification, diagnosis and resolution of incidents communicate status updates to leadership and external customers on high-visibility issues Strong knowledge on Storage & backup tools and server administration. Operating Systems (OS) systems knowledge & troubleshooting on Linux/UNIX/Windows Incident Management: Responsible for daily operational activities and L2 incidents and changes for backup & storage compute supported for customers. Compute upgrades and on-call support during non-business hours. Consultant - Cloud Ops will be responsible for day-to-day operational activities. Ensure all Incidents are resolved as per Committed Timelines. Coordinating the "Backup Restoration" for NetBackup , Backup Library, Brocade Switches. Handling incidents in backup technology and front end to resolve them in the shortest possible time. Ensure all Operations Benchmarks are met in Backup & Storage Technology issues. Analyze and achieve Targets (reduction in Incidents , Repeated Failures ) related with Incidents . Ensure Improved Customer Ratings Backup Technology. Present Monthly Performance Reports and Target Enhanced Satisfaction from CPM s /ITCSM s.Ensure Reports specific to Technology are shared as per expected timelines. Problem Management Responsible for driving P1 Incident Reduction in Backup & Storage Technology Ensure RCA s/PIR s are submitted as Contracted with Customers Change Management: Attends CABs if there is a complex non-standard change impacting an application, a set of applications, a shared platform, or an infrastructure service is involved in Post Implementation Reviews. Carries responsibility to ensure that Complex/Non-Standard Changes are completed within Specified Expected Timelines Customer Technical Documents: Update ICOG s and SOP portal with the latest documents related with Escalated Incidents. Responsible in Backup & Storage Technology with respect to Properly updating Knowledge Base Articles and Procedure Documents. Technology Effectiveness: L2 is responsible to Identify and Raise Issues in Current Environment with respect to Upgrades /New Releases in coordination with other Teams. Expected to Drive Initiatives to Standardize Technology Environment resulting in Reduced Complex Incidents Expected to Arrange Trainings for promoting cross-skilling and bring other technology colleagues up to Speed in resolving Complex Issues in a methodical process. Responsible for participation and driving Migrations. about you Educational Qualification: Degree in business, or Computer Technology. Vendor certification in Backup & Storage Domain like EMC ISM, SNIA, BCFA Additional Information Ability to work in shifts, handle critical & major incidents involving troubleshooting department Global Delivery & Operations Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Working close to the Linux kernel and constructing the base layer (embedded Linux, drivers, BSP, bootloaders) of the hardware platforms (Home Gateways) Work on the latest technologies and standards, heavily interacting with different chip-vendors and hardware manufacturers to create the "connected home" of tomorrow Developing software components taking into account the specific architectures of the platform (hardware/software acceleration, offload...) Developing management software for multiple WAN technologies (xPON, xDSL, FTTH, ) Exploiting the chipset and board capabilities to offer the best performances and experiences. Developing software for securely loading and updating the gateways. Creative and able to think conceptually, Eager to learn and try new things Strong analytic and synthesis skills are required about you At least 5 years experience in Embedded Software development (C language mandatory) Hands on experience with Linux software development and very good debugging skills (gdb, JTAG) Good knowledge of the Linux kernel/OS and device drivers (GPIO, flash storage, Ethernet ) Knowledge of Linux bootloaders for embedded systems (u-boot) Knowledge of networking stacks and related management protocols (TCP/IP L2/L3, xDSL, OMCI) Good to have: Experience with openWrt or prpl development is a plus Good to have: Experience with hardware-software integration of chipsets relevant in the router/gateway industry (ARM/MIPS/x86 SoC s from Broadcom, MxL, Qualcomm, Mediatek, ) is a plus department Hosted Staff- Innovation India Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Senior Administrator - Cloud Ops is a position in an IT Delivery Infrastructure Operations entity. He is accountable for IT Delivery for the Vmware Technology being delivered by an application, a set of applications, a shared platform, or an infrastructure service. He is the key point of contact for the IT Delivery SDM ), Application Mgmt is under his responsibility; he is in direct relation with the SDM and even the customer to Provide Technology Representation about you Incident Management Ensure all Incidents are resolved as per committed Timelines. Ensure that all Operations Benchmarks are met. Analyze, and achieve Targets (reduction in Incidents, Repeated Failures) related with Incidents. Ensure Improved Customer Ratings. Present Monthly Performance Reports and Target Enhanced Satisfaction from CPM s /ITCSM s Ensure Reports specific to Technology are shared as per expected timelines. Work with SDM to enable process and technical effectiveness and minimize top talkers. Problem ManagementResponsible to drive P1 Incident Reduction.Ensure RCA s/PIR s are submitted as contracted with Customers. Change ManagementAttends CABs if there is a complex non-standard change impacting an application, a set of applications, a shared platform, or an infrastructure service is involved in Post Implementation Reviews.Carries responsibility to ensure that Complex/Non-Standard Changes are completed within Specified Expected TimelinesRoll out Major/Minor Releases for the applicationOrganize Roll Out Plan for Installation on Weekends/as per the Change Approval. Application ManagementNeed to have complete and indepth knowledge of application architecture and associated PlatformsSetup potential industrialization under application perimeterImprovise functionality, efficiency and availability of applications in scopeEnsure reliability of Production Plans and knowledge of impacting interfacesMaintain timely communication with customer support teams.Ability to handle escalations and outages for applications and keep accountability to achieve resolution at the earliest Customer Technical DocumentsUpdate ICOG s and SOP portal with the latest documents.Properly updating Knowledge Base Articles and Procedure Documents.Ensure accuracy and availability of Application ID Cards in the repository.Maintain inventory and asset compilation where applicable. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Job Description : Join as Consultant Data & AI Skill Centre at Orange Business utilizing Elasticsearch/Logstash/Kibana technology (The Elastic Stack also known as ELK) to support all our customers teams.He will be responsible for Data Transformation which included Three-step ETL process (extraction, transformation, load). Data Governance (Dataiku) includes Folder structure per activity, perform a yearly audit to prune the old, unused, backup, Account Audit He will be responsible for Database (MySQL) Management. Database Management, Retention, Sharing & Security will be the core responsibility. Data Visualization (QlikSense, PowerBI), includes License management, Virtual proxies, Certificates, upgrade of the platform. Data Integration & Modeling : Data preparation should be done in Dataiku and stored in MySQL, QlikSense can be useful when working with large datasets. Quality Management ( Metrics & Checks for all key input, milestone, or output datasets , create extra datasets that would monitor quality) Project Documentation (High-level flow description, special cases). Documentation should be simple / clear which can be leveraged by new Joiners / Handover. Main missions : Database Management . Data Transformation ETL process (extraction, transformation, load) Data Governance. Data Visualisation Data Integration & Modelling Application development Release management Documentation about you Primary Technical skills: 7 to 8 years experience on Elastic Stack , ETL Process Languages: Python, Data Governance: Dataiku Data Visualization: (QlikSense, PowerBI) Database : MySQL OS: linux, windows Cetifications: Dataiku : Core Designer Certificate Python Certified Associate Programmer department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Develop and maintain Embedded software solutions for communication and data management systems within gateways Design, develop, and test embedded software for gateway devices Collaborate with hardware and software teams to ensure system integration s. Analyze and troubleshoot technical issues related to embedded systems. Write technical documentation and software specifications. Participate in code reviews and integration testing. about you Proficiency in Embedded programming languages (C, C++) Knowledge of Communication protocols (MQTT, CoAP, HTTP) Experience with OpenWRT and development of solutions based on this platform Experience in Software development for gateways Strong background in Wi-Fi technologies and data management Proficient in TCP/IP stack and networking concepts Familiarity with prpl (prpl Foundation) and its frameworks Understanding of real-time operating systems (RTOS) Familiarity with Embedded architectures Ability to work in a team and communicate effectively. department Hosted Staff- Innovation India Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role key accountabilities Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network. Log and track faults for voice customers and provide progress update reports until resolution Liaise with next level for fault escalation and resolution. To oversee faults and alarms passed to CTS2 and ensure clearance procedures are applied and followed. To ensure the correct analysis and classification of each fault as it occurs on the network To keep Management informed of any red alert Customer and Network faults, and initiate escalation procedures to next level as necessary, and provide them with all fault details To accept Tickets and able to work with other groups and organization to resolve problem within set times. Any other tasks or projects relevant to job as assigned by the group manager Activate chronic procedures to next level and Service Managers as necessary about you knowledge and abilities Troubleshooting skills on Genesys Framework v7.6,v8.x & Genesys Voice portal Experience on reporting solutions (Informart & contact center analyser) & client interfaces (CCPulse & Genesys Interactive Insights) Knowledge on scripting of Voice XML, PHP & Java Experience on Automatic Speech Recognition & Text to speech (Nuance, Talisma etc) Cosmocom contact center knowledge would be added advantage Working experience on different dialogic crads and Voice Gateways used in CC. Configuration of E1/T1 and understanding of related protocols (ISDN & SIP) Experience on Windows 2000/2003 and Linux/Unix Knowledge on database (mysql, mssql& oracle) and SQL Qualified on Network, LAN/WAN topologies and protocols Ability to carefully plan and co-ordinate work according to a demanding time schedule Excellent interpersonal and communication skills with the ability to operate in a multicultural and cross-functional organization. Service oriented, customer focused, and have the ability to resolve complex - problems through a calculated and methodical approach. Ability to work under pressure. Ability to deal with multiple tasks. Presentation/Report writing skills Excellent problem solving skills are necessary. Proactive, self motivated and determined attitude Flexibility in terms of working hours. English language proficiency required second/multiple international language(s) proficiency beneficial. Education, qualifications, and certifications Engineering degree in telecommunication or Equivalent Formal certifications or trainings (i.e. Genesys Certified Associate (GCA), Genesys Certified Professional (GCP) & Genesys Certified Professional Consultant) Experience Strong experience in telecommunications with 3-5 years technical Relevant experience should be 3-4 years department Global Delivery & Operations Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role As a Project Management Specialist, you are an essential player in the International Project Management Practice. Your practical experience in managing complex and innovative customer projects enables Project Management maturity and contributes to project achievement for our customers.In this hands-on role, you provide expert guidance to our project managers, to ensure projects are set successfully with the right delivery framework (predictive, hybrid, agile), based on previous experience, lessons learned and real-life use-cases. Collaborate and facilitate to improve existing International PM Practice to reach consistent standards, procedures and practice along the International PM Community at different levels Ensure regular and effective communication towards the International PM community, to form a trust relationship for the PM s and reach out to Global Practice owners for support/guidance and support to delivering business values on the project Ensure Strategic Value Propositions and customer centric approach is delivered, through regular workshops and communication with an aligned thought process/PM mindset Align with External/Market Experts to identify best practices that can enable to improve the International PM Practice within the organization Your Responsibilities Develop and maintain a set of cohesive and flexible project delivery frameworks, matched to the various project approaches (predictive, hybrid, agile) and complexities (Regular, Advanced, Premium service packs). Build a positive relationship with the PM Team leads, to understand when to engage on specific projects and provide guidance and support. Ensure PM Team Leads become contributing stakeholders for driving maturity within the International PM Practice via enhanced communication and engagement (co-construction) Build a functional partnership with Presales, to ensure a full understanding of our customers needs. Participate in bids to support the project manager, where required (e.g. for highly complex or innovative projects) Support project management maturity by building on current best delivery practices and developing quality improvement initiatives in collaboration with the methodology expert Work in full collaboration with other International and Operational teams (Consulting, Contract Execution, Integration, MSDM, Service Management) Create a value matrix based on external maturity assessments. Identifying low hanging fruits, and chronical issues and mitigation strategies. Create a roadmap to implement them in an effective manner Host an executive level Steerco to get buy-in for the identified improvement areas on the program and address complex roadblocks via Steerco level by proposing possible solutions Provide regular updates towards executives for the progress made on different initiatives with measurable defined targets. about you Education, Qualifications and Certifications University Degree in the Business, Telecommunications field Training in related fields a bonus Formal Project Management accreditation required including at least some of the following: PMP, PMI-ACP, SCRUM, Kanban, SAFe, DevOps Fluent English required, both spoken and written Communicates effectively to inform and influence at all levels Customer value focused with strong interpersonal negotiation skills MS Office proficiency, Power-BI and Data visualization techniques - Orange Business specifics a bonus (One-truth, etc.) Essential skills and knowledge At least 5+ Years working in Orange within a project management role and experience of multi-regional Projects. Proven experience of successfully delivering large, complex and innovative customer projects Innovative thinker, with the ability to realise concepts and ideas Strong organisational, communication, presentation and reporting skills Knowledge of French is an additional asset Having a passion for staying current in understanding new trends in professional services information technologies and Project Management disciplines Ability to operate with autonomy Ability to be flexible while working in a changing environment - Change management and transformation experience required. department Orange Business International Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Roles & Responsibilities: Network management (routing), Router Configuration and Troubleshooting, up gradation, Link Performance Management of Routers/ L3 and L2 Switch at SDC Network on day to day basis. Support to network security operations such as NexGen firewall, DDOS, IPS/IDS, WAF, SIEM etc. Responsible for uptime and performance reporting of network & security devices. Take backup of all network & security devices periodically. Follow up with OEM & vendors for different types of faults & RMAs. Support administration, Change Management, Liaison with Bandwidth provider officials and external vendors, bandwidth and facility management. Upgrade IOS/firmware(s) in network & security devices as per OEM recommendation/ operational requirement. Communications with field and key technical experts for quick restoration of services. Allocation & configuration of IP address for new requirements. Configuration of network/firewall policies, change management as per requirement. Prepare MIS report of network & security devices. Syslog monitoring of network & security devices SLA Management, Capacity Management & Audit Management. Proper Call Logging/Updation/Resolution in CA Tools. Responsible for the resolution of SR/incident within stipulated time frame. Training programs for team members. Compliance to ISO 20k & 27 k. about you Education - B.E./B.Tech/MCA, Certification - CCNP/JNCIP/CISSP or equivalent , 5+ Years of Experience Roles & Responsibilities: Network management (routing), Router Configuration and Troubleshooting, up gradation, Link Performance Management of Routers/ L3 and L2 Switch at SDC Network on day to day basis. Support to network security operations such as NexGen firewall, DDOS, IPS/IDS, WAF, SIEM etc. Responsible for uptime and performance reporting of network & security devices. Take backup of all network & security devices periodically. Follow up with OEM & vendors for different types of faults & RMAs. Support administration, Change Management, Liaison with Bandwidth provider officials and external vendors, bandwidth and facility management. Upgrade IOS/firmware(s) in network & security devices as per OEM recommendation/ operational requirement. Communications with field and key technical experts for quick restoration of services. Allocation & configuration of IP address for new requirements. Configuration of network/firewall policies, change management as per requirement. Prepare MIS report of network & security devices. Syslog monitoring of network & security devices SLA Management, Capacity Management & Audit Management. Proper Call Logging/Updation/Resolution in CA Tools. Responsible for the resolution of SR/incident within stipulated time frame. Training programs for team members. Compliance to ISO 20k & 27 k. department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Roles & Responsibilities: Network management (routing), Router Configuration and Troubleshooting, up gradation, Link Performance Management of Routers/ L3 and L2 Switch at SDC Network on day to day basis. Support to network security operations such as NexGen firewall, DDOS, IPS/IDS, WAF, SIEM etc. Responsible for uptime and performance reporting of network & security devices. Take backup of all network & security devices periodically. Follow up with OEM & vendors for different types of faults & RMAs. Support administration, Change Management, Liaison with Bandwidth provider officials and external vendors, bandwidth and facility management. Upgrade IOS/firmware(s) in network & security devices as per OEM recommendation/ operational requirement. Communications with field and key technical experts for quick restoration of services. Allocation & configuration of IP address for new requirements. Configuration of network/firewall policies, change management as per requirement. Prepare MIS report of network & security devices. Syslog monitoring of network & security devices SLA Management, Capacity Management & Audit Management. Proper Call Logging/Updation/Resolution in CA Tools. Responsible for the resolution of SR/incident within stipulated time frame. Training programs for team members. Compliance to ISO 20k & 27 k. about you Education - B.E./B.Tech/MCA, Certification - CCNP/JNCIP/CISSP or equivalent , 5+ Years of Experience Roles & Responsibilities: Network management (routing), Router Configuration and Troubleshooting, up gradation, Link Performance Management of Routers/ L3 and L2 Switch at SDC Network on day to day basis. Support to network security operations such as NexGen firewall, DDOS, IPS/IDS, WAF, SIEM etc. Responsible for uptime and performance reporting of network & security devices. Take backup of all network & security devices periodically. Follow up with OEM & vendors for different types of faults & RMAs. Support administration, Change Management, Liaison with Bandwidth provider officials and external vendors, bandwidth and facility management. Upgrade IOS/firmware(s) in network & security devices as per OEM recommendation/ operational requirement. Communications with field and key technical experts for quick restoration of services. Allocation & configuration of IP address for new requirements. Configuration of network/firewall policies, change management as per requirement. Prepare MIS report of network & security devices. Syslog monitoring of network & security devices SLA Management, Capacity Management & Audit Management. Proper Call Logging/Updation/Resolution in CA Tools. Responsible for the resolution of SR/incident within stipulated time frame. Training programs for team members. Compliance to ISO 20k & 27 k. department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Roles & Responsibilities: Administration of the SAN & backup server/tool, patches and configurationally changes Implement the back-up schedules as per the backup plan provided by the user departments. Monitor daily health status of SAN Storage & backup schedules. Diagnose, troubleshoot, and resolve the SAN & backup problems. Support client system administrators for restoration activities as per their requirements. Resolve the real time (RT) requests raised by users as per SLA. Create/delete, enable/disable zones/volume/ and access rights in the storage solution. Upgrade the SAN & backup system software as per OEM recommendation or operational needs. LUN creation, size allocation & customization of requirement as per user needs. Administer user accounts for the backup software/solution. Administration and management of data backups and ensure data recoverability. Develop and implement the SAN Backup Request process. Install and configure the backup agents. Established trending process and charts for backup size, run times, and tape usage. Enhanced the tape vaulting and auditing procedures, which reduced inventory errors. Organized regular audits of backup configurations to ensure quality of service. Proactive health checkup of solution to improve and add efficiency to current processes. Providing training, troubleshooting and technical advice to other members of the team. Created a KEDB for all backup failure errors, to simplify the troubleshooting process. Coordinates & support for data restorations with end users Create and maintain the process for data center operations. Prepare MIS reports of all DB servers. SLA Management/Audit Management. Proper Call Logging, Updation & Resolution in CA Tools. Compliance to ISO 20k & 27 k. about you Education - B.E./B.Tech/MCA ,Certification - OEM Certification in Storage/Backup solution, 5+ Years of Experience Roles & Responsibilities: Administration of the SAN & backup server/tool, patches and configurationally changes Implement the back-up schedules as per the backup plan provided by the user departments. Monitor daily health status of SAN Storage & backup schedules. Diagnose, troubleshoot, and resolve the SAN & backup problems. Support client system administrators for restoration activities as per their requirements. Resolve the real time (RT) requests raised by users as per SLA. Create/delete, enable/disable zones/volume/ and access rights in the storage solution. Upgrade the SAN & backup system software as per OEM recommendation or operational needs. LUN creation, size allocation & customization of requirement as per user needs. Administer user accounts for the backup software/solution. Administration and management of data backups and ensure data recoverability. Develop and implement the SAN Backup Request process. Install and configure the backup agents. Established trending process and charts for backup size, run times, and tape usage. Enhanced the tape vaulting and auditing procedures, which reduced inventory errors. Organized regular audits of backup configurations to ensure quality of service. Proactive health checkup of solution to improve and add efficiency to current processes. Providing training, troubleshooting and technical advice to other members of the team. Created a KEDB for all backup failure errors, to simplify the troubleshooting process. Coordinates & support for data restorations with end users Create and maintain the process for data center operations. Prepare MIS reports of all DB servers. SLA Management/Audit Management. Proper Call Logging, Updation & Resolution in CA Tools. Compliance to ISO 20k & 27 k. department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Roles & Responsibilities: Administration of the SAN & backup server/tool, patches and configurationally changes Implement the back-up schedules as per the backup plan provided by the user departments. Monitor daily health status of SAN Storage & backup schedules. Diagnose, troubleshoot, and resolve the SAN & backup problems. Support client system administrators for restoration activities as per their requirements. Resolve the real time (RT) requests raised by users as per SLA. Create/delete, enable/disable zones/volume/ and access rights in the storage solution. Upgrade the SAN & backup system software as per OEM recommendation or operational needs. LUN creation, size allocation & customization of requirement as per user needs. Administer user accounts for the backup software/solution. Administration and management of data backups and ensure data recoverability. Develop and implement the SAN Backup Request process. Install and configure the backup agents. Established trending process and charts for backup size, run times, and tape usage. Enhanced the tape vaulting and auditing procedures, which reduced inventory errors. Organized regular audits of backup configurations to ensure quality of service. Proactive health checkup of solution to improve and add efficiency to current processes. Providing training, troubleshooting and technical advice to other members of the team. Created a KEDB for all backup failure errors, to simplify the troubleshooting process. Coordinates & support for data restorations with end users Create and maintain the process for data center operations. Prepare MIS reports of all DB servers. SLA Management/Audit Management. Proper Call Logging, Updation & Resolution in CA Tools. Compliance to ISO 20k & 27 k. about you Education - B.E./B.Tech/MCA ,Certification - OEM Certification in Storage/Backup solution, 5+ Years of Experience Roles & Responsibilities: Administration of the SAN & backup server/tool, patches and configurationally changes Implement the back-up schedules as per the backup plan provided by the user departments. Monitor daily health status of SAN Storage & backup schedules. Diagnose, troubleshoot, and resolve the SAN & backup problems. Support client system administrators for restoration activities as per their requirements. Resolve the real time (RT) requests raised by users as per SLA. Create/delete, enable/disable zones/volume/ and access rights in the storage solution. Upgrade the SAN & backup system software as per OEM recommendation or operational needs. LUN creation, size allocation & customization of requirement as per user needs. Administer user accounts for the backup software/solution. Administration and management of data backups and ensure data recoverability. Develop and implement the SAN Backup Request process. Install and configure the backup agents. Established trending process and charts for backup size, run times, and tape usage. Enhanced the tape vaulting and auditing procedures, which reduced inventory errors. Organized regular audits of backup configurations to ensure quality of service. Proactive health checkup of solution to improve and add efficiency to current processes. Providing training, troubleshooting and technical advice to other members of the team. Created a KEDB for all backup failure errors, to simplify the troubleshooting process. Coordinates & support for data restorations with end users Create and maintain the process for data center operations. Prepare MIS reports of all DB servers. SLA Management/Audit Management. Proper Call Logging, Updation & Resolution in CA Tools. Compliance to ISO 20k & 27 k. department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Role & responsibilities Plan, implement, configure, and migrate market-leading cyber security solutions (Qradar, Sentinel, Defender etc.)Creation and implementation of new SIEM use cases (correlation rules), fine tuning, Defender policies etc.Configuration, onboarding, and parsing of new log sources in SIEM solution, working on malware analysis, mail analysis, Threat intelligence/hunting etc.Assessment of the effects of an attack, taking initial measures and making concrete recommendations for action, Improvement of response plans and incident playbooks.Classification and investigation of alarms from different threat detection platforms and provision of the processed results to our customersAnomaly and attack pattern detection at all stages of the cyber killchainAnomaly and attack pattern detection at all stages of the cyber killchainTool-based and manual threat hunting to detect attacks after zero-day exploits or vulnerabilities with a potentially severe impact on customer environments become knownCreation of security reports based on the security incidents within the reporting periodCreation of reports and dashboardsEnsure adherence to and implementation of best incident response procedures as well as internal and industry standardsParticipation in on-call duty to ensure incident response even outside of business hours24*7 onsite cybersoc support to customer including weekends & public holidaysPreferred candidate profile 4+ years related work experience in customer facing organizations within cybersoc services.Mandatory skill setGood hands-on experience on SIEM tools like Qradar, MS Sentinel.Knowledge on Microsoft DefenderGood experience on Incident handling & responseCertification in IBM Qradar SOC Analyst/Administrator, SC-200.Secondary skill setKnowledge on Python, any scripting languageMalware investigation and reportingForensic investigation of SPAM / Phising email incidentsKnowledge on threat intelligence & threat hunting

Role & responsibilities Manage and maintain storage infrastructure, including SAN, NAS, and cloud storage solutions.Monitor storage performance and capacity to ensure optimal performance and scalability.Implement backup and disaster recovery strategies to protect data and ensure business continuity.Collaborate with other IT teams to design and implement storage solutions that meet business requirements.Troubleshoot and resolve storage-related issues in a timely manner.Evaluate new storage technologies and make recommendations for implementation.Create and maintain documentation related to storage infrastructure and processes.Provide technical guidance and mentorship to junior team members.Experience with storage technologies such as EMC, NetApp, Dell EMC, etc.Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal skills.Relevant certifications (e.g., EMC Proven Professional, NetApp Certified Data Administrator) are a plus.Fair knowledge of Vmware suite.Preferred candidate profile BE/Btech with 10+ years of exp and any OEM certified in storage box like HP, Netapp, IBM , HItachi.Perks and benefits

Job DescriptionPosition : Security Consultant Location : Onsite - Gujrat ,Gandhinagar State Data Center IT Infrastructure Security Management. Vulnerability Management Major and Critical Incident with respect to Security Domain Log Analysis Incident Management Problem Management Change Management Capacity Management ISO Management Internal/External Audit Management Knowledge management (KEDB) Root Cause Analysis and Improvement Technical Documentation like HLD, LLD, SOPs MIS Reports Preparation Knowledge Transfer to L1 & L2Effective handling of Customer/User/Technical EscalationsSupporting Organization operational Goals without penalties.Supporting Organization on adhering to ISO processAdhere and ensure team adhere to all the policy and processes defined in client location.Key Deliverables: -(a) Addressing the ongoing needs of Security Management including, Monitoring and Management of various devices / tools such as Firewall, SIEM Tool, Intrusion Prevention System, Content Filtering and URL Blocking, Virus Protection, Load Balancer, WAF, DMZs, VLANs, Proxy and vulnerability protection through implementation of proper patches and rules as per best practices. (b) Carrying out periodic Vulnerability Analysis and Penetration Testing (VAPT) to ensure that SDC systems and network are safe and secure. This activity has to be performed atleast once in month and on need basis as per GOG instructions. (c) Maintaining an updated knowledge base of all the published security vulnerabilities and virus threats for related software and microcode etc. (d) Ensuring that patches/workarounds for identified vulnerabilities are patched/ blocked immediately. (e) Respond to security breaches or other security incidents and ensure that workaround / patches are made available for the same. (f) Provide a well-designed access management system, security of physical and digital IT assets, data and network security, backup and recovery etc. (g) Maintenance and management of IT security devices, including, but not limited for maintaining firewall services to restrict network protocols and traffic, detecting intrusions or unauthorized access to networks, systems, services, applications or data, protecting email gateways, firewalls, servers, from viruses. (h) Ensuring that the IT security policy is maintained and updates to the same are made regularly as per ISO 27001:2013, ISO 20000:2018 guidelines. (i) Access Control Management (1) Audit Trail and Log Analysis (2) Establishing and monitoring access control (j) Firewall policy management which will include the Configuration & Patch Management Intrusion Detection System Management: This arrangement shall include Incident Handling and recovery. The Incident Handling Procedure (IHP) has to be followed as per the guidelines drawn by the DST, GoG. This would also include virus and spam control, policy configuration & management. The audit logs shall be maintained by the Bidder for review. The bidder would also establish counter measures that are needed for the perceived risks. The bidder shall establish the counter measures to mitigate the risk. (k) The successful bidder would be responsible to ensure that any Vulnerability or security advisory, as notify by CERT-IN, NCIIPC, NIC-CERT, OEM and any other agency should be fixed/complied as per the SLA. The successful bidder (O&M operator) would keep track of such notification and intimate concern authority at and TENDERER immediately. Technical & Functional Skills & CertificationsRich Hands-on experience of Network Security Operation.Manage Operation for complex security solution involving Firewalls, Web Application Firewall (WAF), IDS/IPS, Load-Balancer, Service Load Balance(SLB), Link Load Balancer (LLB), URL Filtering, Anti-Malware, Security ComplianceFirewall: Checkpoint, Fortinet, Proxy: Cisco WSAIDS/IPS: Cisco Firepower, Checkpoint IPSLoad Balancer: Array APVWAF : Fortiweb Vulnerability Management: Tenable, Nessus, OpenVASSIEM / Soar/ Log Management: RSA, Arc SightEndpoint and Antivirus Management: Trend Micro Deep Security, Trend Micro Apex OneEmail Security: Trend Micro IMSVA, Scan Mail for ExchangeSystem Hardening, Internal AuditKnowledge of ISO 27000/ ISO20000 standardsExperience in Risk Assessment, Vulnerability Assessment(VA), Security PoliciesTechnical Documentation like HLD, LLD, SOPsDesign complex Security ArchitectureMIS Reports PreparationExcellent Troubleshooting & Analytical skillGood in Managing the Critical Incidents / Problem ticketsOut of Box thought processExperience in designing Plan of Action for complex Changes Task execution.Should be able to design Complex Security ArchitectureAdditional informationEducation Qualifications and CertificationsGraduateRelevant certification in security domain like CCSE / PCNSE / CISM / CISA / CISSP/CEHMinimum 10 years of relevant experience of Network Security Management.

Technical & Functional Skills & Certifications Rich Hands-on experience of managing Azure Public & Private cloud environments along with Windows 2016/2019, VMWARE & Linux infrastructure Administration and Also knowledge on Proxy Management. In depth knowledge of Cloud tools, Windows 2016 environment with AD, DNS, IP technologies. Should have good understanding on VMWARE. Minimum 10 years relevant experience in cloud Management Develop strategies for client/server implementations; architect the infrastructure required to support those strategies.Should be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications hosted on cloud.Responsible for overall management of the Data Centre, user SLA commitments, performance ,availability, response time, problem resolution.Should be responsible for effective Resource management, System & Resource planning, based on business forecast Liaison with other stake holder/agenciesAct as Team lead in the design and review of new server systems, applications, and hardware; conduct capacity planning as needed.Lead, coordinate and participate in key process improvements as they relate to the client/cloud/server environment.Coordinate and collaborate with network engineering, business application, and database administration function to ensure availability, reliability, and scalability of corporate servers to meet client demands.Establish and implement policies, procedures, and technologies (including firewalls) to ensure cloud security.Assist in designing and implementing data center/server room security features, including HVAC control, environmental alarms, access restrictions, and so on Knowledge and work on Automation for Cloud services and reports. Manage and Maintain Daily/ Weekly Cloud Servers backup and validation. Daily checklist review of availability of Cloud infrastracture and devices status Familarity with Solution Designing with HLD/LLDAwareness of ITIL framework and familiarity with ITSM Tools (like Remedy/HPSM/Clarify etc ) . Excellent Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process Experience in designing POA for complex Changes for Private Cloud enviroument. Good knowledge in preparing RFO, RCAs, documentation, Knowledge Bank. Positions will require to work in rotational shifts to support 24 * 7 operations /project assigments.Education/Certification: BE/Any Graduation in either Electronics/CS/IT VMWare / MS Cloud related OEM certification

about the role Position Overview: We are seeking a highly skilled Subject Matter Expert (SME) to lead new product incubations, drive process simplifications, and manage stakeholder relationships while supporting operations within the supply chain domain. The ideal candidate will possess a strong background in supply chain operations, particularly in the Integrated Services domain. Key Responsibilities: 1.Lead the incubation of new products for supply chain operations. 2. Identify and implement process simplifications to enhance operational efficiency. 3. Collaborate with cross-functional teams to gather requirements and ensure stakeholder needs are met. 4. Provide expert guidance and support to operational teams, addressing challenges and optimizing workflows. 5. Analyze supply chain processes and recommend improvements based on industry best practices. 6. Facilitate training sessions and workshops to enhance team capabilities and knowledge. 7. Manage the process documentation platforms for the ISC function. Preferred Skills: 1. Familiarity with supply chain processes and tools. 2. Experience in project management methodologies. Location: Mumbai about you 1. Minimum of 3 years of experience in International supply chain operations, specifically within the IS domain. 2. Preferably a post-graduate degree in Supply Chain Management, Business Administration, or a related field. 3. Strong analytical and problem-solving skills. 4. Excellent communication and interpersonal skills for effective stakeholder management. 5. Proven ability to manage multiple projects and meet deadlines in a fast-paced environment. department Global Delivery Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Skill profile:Technical skills: You should have strong technical skills and expertise in cloud computing and related technologiesExperience on managing large scale environment running on Cloud (Azure) Extensive experience designing, implementing, and managing automation solutions on the Azure platformStrong expertise in implementing CI/CD pipelines and release management practices using tools like Azure DevOps, Git, Jenkins, or similarProficiency in scripting languages such as PowerShell, Python, or Bash for automation taskSolid understanding of infrastructure-as-code principles and experience with tools like ARM templates, Terraform, or AnsibleFamiliarity with containerization technologies like Docker and orchestration tools like KubernetesStrong knowledge of Azure security practices, identity and access management, and network securityExperience with monitoring and logging tools such as Azure Monitor, Azure Log Analytics etc.Ability to lead troubleshooting for issues both known and unknown across domain. Ability to diagnose and resolve complex technical issues Proven ability to provide technical recommendations to solve short- and long-term issuesExperience in managing windows server, Active Directory, GPO, etc.Experience on supporting middleware Communication skills: should have excellent communication skills, including the ability to communicate technical information to non-technical stakeholdersSelf-Motivation: Ability to work with minimal supervision in a matrix organization with multiple stakeholdersProblem solving skills: should have strong problem-solving skills, including the ability to identify and resolve issues in a timely manner.

about the role Roles Responsibilities: Design and Implement of Data Centre advance network security architecture (Software Define Network/Application Centric Infrastructure). Design and implementation of scalable infrastructure solutions using VMware, OpenShift, OpenStack, or similar cloud environments. In-depth understanding of enterprise IT infrastructure, cloud computing, virtualization, and storage solutions. Hands-on experience with cloud environments (OpenShift, OpenStack, VMware, etc.). Develop and oversee cloud migration strategies (private, public, and hybrid). Implement cloud solutions using technologies such as VMware, Red Hat OpenShift, or OpenStack. Expertise in complex configuration, Integration and migration of services/data from one platform to new platform. Ensure high availability, scalability, and disaster recovery of IT infrastructure. Implement and monitor security best practices for cloud and on-premise infrastructure. Provide technical expertise and guidance on virtualization, cloud infrastructure, and platform development. Meets security standards and regulatory compliance (e.g., GDPR, HIPAA, etc.). Collaborate with cross-functional teams to ensure alignment between IT infrastructure and business objectives. Strong analytical and problem-solving abilities, particularly in resolving infrastructure and performance issues. Work with business leaders, IT teams, and vendors to align IT architecture with business processes. Recommend and implement new technologies and tools to enhance the organization s IT capabilities. Lead initiatives to enhance performance, cost efficiency, and operational reliability. Strong leadership and project management skills, with experience in leading cross-functional teams. Continuously assess and improve system performance, ensuring efficient utilization of resources. Excellent communication and presentation skills. Stay up-to-date with the latest technologies and industry trends about you Education:-B.E./B.Tech/MCA, 10+ Years of Experience Certifications Required: Cisco Certified Specialist (Enterprise Design)/ Juniper Certified Specialist (Network Design), VMware Certified Professional - Data Center Virtualization (VCP-DCV), Red Hat Certified Specialist in Cloud Infrastructure, Red Hat Certified Specialist in OpenShift Administration, Certified OpenStack Administrator. Roles Responsibilities: Design and Implement of Data Centre advance network security architecture (Software Define Network/Application Centric Infrastructure). Design and implementation of scalable infrastructure solutions using VMware, OpenShift, OpenStack, or similar cloud environments. In-depth understanding of enterprise IT infrastructure, cloud computing, virtualization, and storage solutions. Hands-on experience with cloud environments (OpenShift, OpenStack, VMware, etc.). Develop and oversee cloud migration strategies (private, public, and hybrid). Implement cloud solutions using technologies such as VMware, Red Hat OpenShift, or OpenStack. Expertise in complex configuration, Integration and migration of services/data from one platform to new platform. Ensure high availability, scalability, and disaster recovery of IT infrastructure. Implement and monitor security best practices for cloud and on-premise infrastructure. Provide technical expertise and guidance on virtualization, cloud infrastructure, and platform development. Meets security standards and regulatory compliance (e.g., GDPR, HIPAA, etc.). Collaborate with cross-functional teams to ensure alignment between IT infrastructure and business objectives. Strong analytical and problem-solving abilities, particularly in resolving infrastructure and performance issues. Work with business leaders, IT teams, and vendors to align IT architecture with business processes. Recommend and implement new technologies and tools to enhance the organization s IT capabilities. Lead initiatives to enhance performance, cost efficiency, and operational reliability. Strong leadership and project management skills, with experience in leading cross-functional teams. Continuously assess and improve system performance, ensuring efficient utilization of resources. Excellent communication and presentation skills. Stay up-to-date with the latest technologies and industry trends department Orange Business International .

about the role Roles Responsibilities: Design and Implement of Data Centre advance network security architecture (Software Define Network/Application Centric Infrastructure). Design and implementation of scalable infrastructure solutions using VMware, OpenShift, OpenStack, or similar cloud environments. In-depth understanding of enterprise IT infrastructure, cloud computing, virtualization, and storage solutions. Hands-on experience with cloud environments (OpenShift, OpenStack, VMware, etc.). Develop and oversee cloud migration strategies (private, public, and hybrid). Implement cloud solutions using technologies such as VMware, Red Hat OpenShift, or OpenStack. Expertise in complex configuration, Integration and migration of services/data from one platform to new platform. Ensure high availability, scalability, and disaster recovery of IT infrastructure. Implement and monitor security best practices for cloud and on-premise infrastructure. Provide technical expertise and guidance on virtualization, cloud infrastructure, and platform development. Meets security standards and regulatory compliance (e.g., GDPR, HIPAA, etc.). Collaborate with cross-functional teams to ensure alignment between IT infrastructure and business objectives. Strong analytical and problem-solving abilities, particularly in resolving infrastructure and performance issues. Work with business leaders, IT teams, and vendors to align IT architecture with business processes. Recommend and implement new technologies and tools to enhance the organization s IT capabilities. Lead initiatives to enhance performance, cost efficiency, and operational reliability. Strong leadership and project management skills, with experience in leading cross-functional teams. Continuously assess and improve system performance, ensuring efficient utilization of resources. Excellent communication and presentation skills. Stay up-to-date with the latest technologies and industry trends about you Education:-B.E./B.Tech/MCA, 10+ Years of Experience Certifications Required: Cisco Certified Specialist (Enterprise Design)/ Juniper Certified Specialist (Network Design), VMware Certified Professional - Data Center Virtualization (VCP-DCV), Red Hat Certified Specialist in Cloud Infrastructure, Red Hat Certified Specialist in OpenShift Administration, Certified OpenStack Administrator. Roles Responsibilities: Design and Implement of Data Centre advance network security architecture (Software Define Network/Application Centric Infrastructure). Design and implementation of scalable infrastructure solutions using VMware, OpenShift, OpenStack, or similar cloud environments. In-depth understanding of enterprise IT infrastructure, cloud computing, virtualization, and storage solutions. Hands-on experience with cloud environments (OpenShift, OpenStack, VMware, etc.). Develop and oversee cloud migration strategies (private, public, and hybrid). Implement cloud solutions using technologies such as VMware, Red Hat OpenShift, or OpenStack. Expertise in complex configuration, Integration and migration of services/data from one platform to new platform. Ensure high availability, scalability, and disaster recovery of IT infrastructure. Implement and monitor security best practices for cloud and on-premise infrastructure. Provide technical expertise and guidance on virtualization, cloud infrastructure, and platform development. Meets security standards and regulatory compliance (e.g., GDPR, HIPAA, etc.). Collaborate with cross-functional teams to ensure alignment between IT infrastructure and business objectives. Strong analytical and problem-solving abilities, particularly in resolving infrastructure and performance issues. Work with business leaders, IT teams, and vendors to align IT architecture with business processes. Recommend and implement new technologies and tools to enhance the organization s IT capabilities. Lead initiatives to enhance performance, cost efficiency, and operational reliability. Strong leadership and project management skills, with experience in leading cross-functional teams. Continuously assess and improve system performance, ensuring efficient utilization of resources. Excellent communication and presentation skills. Stay up-to-date with the latest technologies and industry trends department Orange Business International .

The project manager leads the team through the project life cycle by establishing a plan that maximises value to the stakeholders, ensuring the execution of that plan and tracking the team s performance against it. The project manager ensures that the project is optimised to prioritise value within balanced constraints and manages expectations through changing environments. Primary Responsibilities: Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and that reasonable commitments are made. Develop and maintain detailed project plans, schedules, and milestones to track progress, adapting plans as required. Organise project tasks and allocate resources, ensuring that projects are delivered on-time, within scope, and budget. Implement and maintain the project governance structure, ensuring alignment with organisational policies and standards. Manage changes to the project scope, schedule, and costs using appropriate change control processes and tools. Collect, analyse, and utilise project data to inform decision-making and drive project performance. Manage project financials, including budgeting, forecasting, and financial reporting, ensuring alignment with business objectives. Implement and monitor quality assurance processes, ensuring project deliverables meet the required quality standards. Identify, manage, and mitigate project risks and resolve issues, maintaining a risk register and issue log. Engage, manage, and communicate effectively with customers and other stakeholders, managing their expectations throughout the project lifecycle. Identify, track, and realise project benefits, ensuring alignment with organisational strategy and customer expectations. Manage project handover, ensuring a smooth transition to operations, including training and support documentation. about you Essential Skills and Knowledge Strong knowledge of project management methodologies, tools, and techniques. Excellent organisational and time management skills, with the ability to manage multiple tasks concurrently. Proficiency in using project management software and tools, such as Microsoft Project or similar. Solid understanding of budgeting, financial reporting, and resource allocation. Strong problem-solving and decision-making skills. Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely. Ability to work effectively with cross-functional teams, fostering collaboration and teamwork. Strong leadership skills, with the ability to inspire and motivate team members. A sound knowledge and understanding of Orange products and solutions department Orange Business International .

To provide highest level technical support on all backbone networks and platforms. To plan , propose and execute operational projects and to lead vendor management activities by coordinating with Engineering, planning and vendor for continuous improvement of backbone network performance. key accountabilities key result / decision areas (outcomes) Lead the Fault management of highly critical and complex problems as a member of the highest level expert support team. Provide highest level technical support to resolve all Backbone Network/customer events/issues/cases referred to the group by level 2 operational support team and also by network operation center to accomplish outstanding Customer experience and to meet organisation specified objectives. Propose and execute continuous improvement plans for resolving recurrent backbone network issues and improvement of Orange International backbone network infrasrtucture in a proactive manner Proactive initiatives to alleviate potential risk in the operational network. Coordinate with OBS Engineering/Planning Departments to resolve capacity, design and other complex issues within the Network by planning,participating and executing new projects successfully Problem management to reduce the number of repeated incidnts in the network. Lead the vendor management activities as network operation entity by working closely with Engineering for platform specific problems and resolving Software bugs associated with Vendor platforms. Managing the suppliers by technically challenging them to ensure best support for the organisation. Create and communicate effectively Technical Advisories on vendor bugs and workarounds to all provisioning and customer facing support entities to sync up with their process and maintain transparent flow of information. Release updated technical advisories to proactively alert all internal stakeholders about identified bug or problems. Support the Head of Network Services Experts to implement new and follow existing operational procedures to ensure network efficiency and availability. Dual validate and support High impact ,major and complex changes to the Network infrastructure as a part of Network Change Management Process and drive change management quality audit initiative. Risk mitigation due to disruptive network changes and ensure continual improvvement of Change management activation process. Provide network operations feedback to the management as well as active participation in Network related projects. Ensure on-the-job training for all products and services required for daily operations by creating related documents, presentations etc for knowledge management within iBNF operation including level1 and level2 teams. Effective knowledge management of the operatinal team to ensure availability of backbone support for the services offered to OBS customers. Knowledge sharing within OBS by using the official data repositories assigned such as Lotus Notes databases, Intranet Web sites, Fault and Change Management tools End to end knowledge sharing for whole iBNF operation teams. Maintain a thorough understanding of the tools, systems, and processes required to provide top notch technical support and a swift problem resolution. More effective backbone support for complex problems. Manage projects related to new software, hardware or services release in the production network (voice and IP). Effective release management with zero impact to operational network. decision making: To asses the impact of any network issue and escalate to management appopriately To assess the impact and complexity of the problem and engaing right support team for next level support To take a decision on change fallback or go ahead based on customer impact and status of the change implementation To decide on technical development plan for a particular domain by taking current technical skills in to consideration Improved network availability Improved Change management success rate Improved CSAT about you essential role related knowledge , skills, certifications, and experience knowledge and abilities Excellent knowledge of Carrier Class Network VoIP Virtualization networks - VoIP, SIP, VMware, Kubernets, Open Stack, Ansible Phython Expert level of knowledge and hands on troubleshooting experience on one or more than one of the following Voice Video Infrastructure equipment s technologies: Voice NGN, Class 4 5 Network, Oracle (Acme SBC Session Router), Ribbon (vSBC/SBC, vPSX vEMS), ATOS/Eviden Gatekeeper Platform, Telco Bridge NG-Voice. Strong knowledge on Virtualization, Systems Scripting - Rancher, Kunbernets, OpenStack, OpenShift, VMWare, Red-Hat Linux, Anisible Phython Excellent Analytical and troubleshooting skills on above technologies and infrastructure is must. Good understanding of Carrier Class Service Provider Voice Backbone Infrastructure. Experience in vendor management role as a member of highest technical support team education, qualifications, and certifications University degree or equivalent experience (Computer or Electronics or Telecommunications or Networking). PMP certification will be an added advantage Experience Minimum of 7 - 9 years technical support experience in any telecom platform / environment within the telecom or IT industry preferebly in telecom service provider backbone network. Project management experience. In depth hands on technical knowledge and exposure to high end core network elements. Experience of working in TAC support /L3 support teams preferred job skills and certifications

about the role 1. Job Purpose To act as subject matter expert and provide domain or tool/technology specific expertise across multiple applications 2. Key Result Areas To contribute and participate in IT studies. To provide end to end support for implementation of the solution Review and delivery of functional documents and system design - operational procedures, logical data model, functional architecture for multiple tools and technologies. Suggest and implement functional solutions for the requirements transversally. Analyse quality of service and suggest improvements Provide technical support during UAT and go live Use defect tracking system and follow resolution of defects Level 3 support to production issues for assigned applications within defined SLA Follow Agile/SAFE processes Support regression and integration testing Coach team members on functional and business knowledge of application(s) about you 3. Skills and Knowledge Educational Qualifications B.E., B.Tech., MCA, M.Sc. (Computer Science) or equivalent Relevant Experience Minimum 5/6+ years Marketing IT Professional with Adobe Marketo Engage AD0-E559 Adobe Marketo Engage Business Practitioner Expert certification Desired Key Skills Marketo Marketing Automation Administration CRM Integration (Salesforce etc.) Campaign Execution Automation Lead Management Nurturing Data Analysis Reporting Testing Performance Metrics Workflow Process Automation Business Requirements Gathering Stakeholder Communication Training Cross-Functional Collaboration Desired Role/Responsiblities Managed and optimized marketing automation workflows to enhance customer engagement and lead conversion. Designed, implemented, and analyzed multi-channel campaigns, resulting in increased engagement and revenue growth. Partnered with sales and marketing teams to ensure seamless CRM integration, enhancing data accuracy and efficiency. Conducted testing and performance analysis to optimize email campaigns, landing pages, and customer journeys. Developed and presented reports on campaign performance, lead scoring, and customer behavior to senior stakeholders. Led Marketo implementation and optimization to enhance marketing automation and nurture workflows. Provided training and support to internal teams on best practices for Marketo and CRM usage. Collaboration with IT and cross functional teams to improve marketing analytics and reporting processes, CRM integration and data integrity. Led Marketo product strategy and roadmap, ensuring alignment with business goals. Defined and prioritized Marketo product enhancements, working closely with developers and stakeholders. Led the implementation and scaling of Marketo features to meet business requirements. Managed stakeholder expectations and communicated product vision effectively across teams. Good functional knowledge of API s and other integrations. Good solution architect mindset to provide solutions to the business, IT and stakeholders. Strong experience with Marketo Automation tools, functional Knowledge of Marketo core concepts. Prepare impact analysis documents, recommendations, executive briefings Organize and chair workshops with business users to refine requirements with quick POC s and propose/validate system implementation approaches Identify dependencies on external systems and manage them across other IT departments Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices. Support Delivery Manager is various assigned tasks and end- to end ownership of assigned tasks. Strong communication and convincing skills for Business acumen. Soft skills/knowledge Good written and verbal communication skills, fluent English Customer centric approach Problem solving and investigation capabilities Ability to work with aggressive schedules Ability to lead and motivate the team department Chief Technology Info Office Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role The Program Manager - Quality Performance will be a key player in the Sita Order To Bill process and functions, bringing their practical hands-on experience of managing complex Projects to drive Performance maturity and contribute to project success for SITA This is a fully hands-on role, where the Program Manager -Quality Performance will provide expert guidance to our Operational Teams, to ensure projects are set up for success with the right delivery framework (predictive, hybrid, agile), based on previous experience, lessons learned and real-life use-cases. To provide quality support to Customer SITA Order To Bill process and functions through all service requests / RFC s book analysis, data extraction, report creation, planning & quality audits for achieving committed timeframe, meeting quality standards and other defined KPIs. And provide synthetic view to management on results and improvement area. about you Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) Professional development: training programs and upskilling/re-skilling opportunities Career growth: Internal growth and mobility opportunities within Orange Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events Reward programs: Employee Referral Program, Change Maker Awards department Global Delivery & Operations .

About the role Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.The Data and AI Skill Center is dedicated to harnessing the power of data and artificial intelligence to drive innovation and efficiency across the organization. Our team specializes in developing and implementing advanced solutions.Key ResponsibilitiesLead the collection, cleaning, and analysis of large datasets from multiple sources.Develop and maintain advanced dashboards and reports to visualize complex data insights.Perform in-depth data validation and ensure the highest level of data integrity.Collaborate with senior management and cross-functional teams to understand business needs and provide strategic data-driven insights.Identify and interpret trends and patterns in data to inform business strategies and decision-making.Drive the development and implementation of data collection systems and other strategies that optimize statistical efficiency and data quality.Conduct advanced ad-hoc analysis and present findings to key stakeholders.Mentor and guide junior data analysts, fostering a culture of continuous learning and improvement when needed.Must be able to work and deliver commitments independently.About you Knowledge and Skills RequiredExpertise in data analysis tools such as SQL, Excel, and advanced data visualization tools ( preferable Power BI , Qlik would be added advantage).Proficiency in statistical software (e.g., R, Python, Data IKU) and experience with machine learning techniques.Proficiency in working with ELK stack for data managementExperience in developing and managing cubes for multidimensional data analysisStrong analytical and problem-solving skills with the ability to interpret complex data sets.Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.Must have experience working with Agile development methodologies.Lead projects and working independently .Attention to detail and a commitment to data accuracy and quality.RequirementsBachelor's or masters degree in data science, Statistics, Mathematics, Computer Science, or a related field.5+ years of experience in data analysis or a related role.Knowledge of cloud platforms, such as Azure,Knowledge of big data tools and technologies (e.g., Hadoop, Spark) is advantageous.Knowledge of On Prem Power BI is advantageous.Demonstrated ability to lead data projects and work collaboratively with cross-functional teams.

about the role 1. LAN/WLAN management for Overseas locations through remote support2. ITIL V3 knowledge require3. Should have 3-5 years of hands on experience in LAN/WLAN switches/WLC/Access point management( CISCO & ARUBA)4. Good Understanding on LAN/WAN topologies, DHCP, Firewall etc.5. Ready to support in 24*7 support model about you 1. routing/Switching hands on experience for more than 5 years 2. ready to work in 24*7 support model 3. ITIL V3 knowledge require 4. Should have 5-7 years of hands on experience in WLAN WLC/Access point management - CISCO/ARUBA5. Should be fluent in communication though email/verbal6. Good in using Excel, word, PPT presentation(especially technical solution) department Orange Business International Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Project Financial Management Product Owner Job Title: Project Financial Management Product OwnerJob Summary:The Project Management function within Orange Business is undergoing a major transformation, driven by the Triumph Program. We aim to build an improved end to end Project Management Process, enabled by the ServiceNow SPM ( Strategic Portfolio Management ) tool. SPM will be the single workstation for over 1000 users, including all OB Project Managers ( OBI & OBF ), Associate Project Managers ( GDO ) and other stakeholders. Project Managers are also taking financial responsibility for their build deployments, managing financial controls and ensuring alignment with the original business case. To enable this, we have intermediate and target tooling solutions for management of Project Financials: Target for OBI and OBF ( under design ): Using the finance tools ( Planning Analytics / Fusion Project Financials ) with full integration into ServiceNow SPM. Intermediate for OBI ( already live ): Using the Orbit tool to initially provide financial management of Professional Services cost and revenues PLUS bringing additional elements to enhance P&L controls. As the Product Owner (PO) for Project Financial Management, you will work closely with the Triumph Financial Management Workstream Leader. You will have an initial focus on Orbit. This interim tool ( expected for the next 2 years, whilst the target solution is built ) is already live and supporting over 130 Projects. You will be responsible for maximizing the business value created by the Agile development team ( 5 people ). You are the voice of the customer and are responsible for ensuring the product backlog is well defined, prioritized ( in line with business requirements ), and ready for development. Working closely with stakeholders across the business, you will bridge the gap between business objectives and the technical implementation, ensuring features and solutions are delivered in line with the overall product vision and that they meet the required quality criteria. You will also be part of the Triumph Financial Management Workstream and work with the team on the development on the target solution ( Planning Analytics / Fusion Project Financials with full integration into ServiceNow SPM ). You are the bridge between the intermediate and target solutions ensuring alignment. As the solution is implemented, you will play a pivotal role in helping to manage the user transition from Orbit to ServiceNow SPM and eventually decommissioning Orbit. Your role will then focus 100% on the ongoing management and future development of Project Financial Management in ServiceNow SPM. You will work as a team with the overall SPM Product Owner ( with you taking a lead on all matters financial ). This role will reporting functionally to the Head of the Project Management Practice ( which has overall ownership of the PM Process and Tooling ), with a dotted line to the Triumph Program Manager ( + regular interaction with the Triumph Financial Management Workstream Leader ). Key Responsibilities:Note: all responsibilities below apply to Orbit initially and then to ServiceNow SPM (relating to all matters financial). Understanding Project Financial Management Principles / Rules: although you have SMEs to support you, you are responsible for ensuring that you have a good level of knowledge on Orange Business Financial processes and tools ( particularly One Truth ). This includes key concepts such as business case, build / run, cost types and revenue. Connecting with the Customer: connecting with the Project Managers and management teams to understand their Financial Management wants, needs, and pain points and to build the product strategy. Translate requirements into well-defined feature requirement backlog and work with CTIO to build clear user stories.Building the Vision and Roadmap: building the Vision / Roadmap ( in conjunction with the Triumph Financial Management Workstream Leader and other key stakeholders ) and communicating it. Managing and Prioritizing the ( CTIO ) Team Backlog: Collaborate with the team to ensure that the backlog items are clear, concise, and achievable. Prioritize based on customer needs, business goals, strategic objectives and technical dependencies.Supporting the ( CTIO ) Team in Delivering Customer Value. You will answer questions, provide guidance, and remove obstacles that prevent the team from delivering high-quality work. Attend and actively participate in Agile ceremonies such as Sprint Planning, Daily Stand-ups, Demos, and Retrospectives.Training and Communications: Maintenance of training materials, delivery of training and communications to users. Note that driving user adoption and answering daily queries / issues is not within the duties of the PO and is instead managed by the Regional Squads . Getting and Applying Feedback: You will gather feedback from all stakeholders and use it to continuously improve the product. You should also be open to constructive criticism and willing to make changes based on feedback.Building the Target Solution: You will play a key role in the team building the target solution, ensuring that it is an improvement on Orbit and preparing the transition to SPM ( and decommissioning of Orbit ). ServiceNow SPM Knowledge: You will progressively build your knowledge of the capabilities of the SPM tool, ensuring a deep understanding of the tool. Qualifications / Competencies: Work Environment:The Project Financial Management Product Owner will work closely with the Triumph Sponsors, Program Manager, Project Manager, Workstream Leaders, Business ( via the Squads ), Enterprise Architect, Business Analyst, Development teams, Agile Release Train Engineers (ARTs) and other stakeholders in a highly collaborative, fast-paced environment. The role may require occasional travel for planning sessions and stakeholder meetings, depending on organizational needs about you - Bachelor s degree in business, Finance, Computer Science, or a related field. Chartered Accountant (CA) or equivalent financial certification is highly preferred.- Experience in a senior finance role, with a proven track record in financial transformation programs and experience in Agile environments.- Certified SAFe Product Owner/Product Manager (POPM) or other Agile certification preferred.- 5+ years of experience in a Product Owner or related role in an Agile or SAFe environment.- Strong understanding of Agile principles, Lean practices, and SAFe methodology.- Understanding of Orange Business Financial processes and tools ( particularly One Truth ) preferred. - Knowledge of Project Management practices preferred. - Familiarity with Agile tools such as Jira.- Effective Communication Skills, both Written and Oral: you must be able to Communicate effectively with different Stakeholders. This includes the Agile Team, Project Managers, management, and other parts of the organization. You should be able to convey ideas clearly, listen actively, and respond appropriately.- Ability to Understand Customer Wants and Needs: you must have a deep understanding of the customers wants and needs. You should be able to identify customer pain points and prioritize stories that address those issues.- Technical Knowledge: you will be THE business side expert in the technical aspects of Orbit and SPM relating to financial matters. This includes knowledge of the software development life cycle, software architecture, and design principles. You should be able to communicate technical requirements to the team.- Good Negotiation Skills: you must be able to negotiate effectively with Stakeholders. This includes customers, team members, and management. You should be able to resolve conflicts and reach agreements that benefit everyone. . department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Key Spoc Critical & Major Incident management Change & Operation Project Management Patch & Release Management Capacity Management Knowledge management (KEDB) Documentation, MIS and Reporting Getting resolution from Third parties, Vendors and suppliers for fault Effective handling of Technical Escalations Ensure Service Delivery as per agreed SOW / SLA Provide support to L3 for RFO/ RCA (Root cause analysis) and Preventive maintenance, Participate in assess Risk and Impact. Take initiatives in learning, certifications & evaluating new Networking Technology & Tools Driving Technical Knowledge Transfers & awareness session on best practices within team by proper training session. Mentor & Hand hold L1, JE Teams. about you Rich Hands-on experience of implementing of respective Routing & Switching solutions OEM mainly on HP-ARUBA ( also cisco, Avaya, ALu, JUNIPER as advantage). Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc. Good handson on ARUBA switching like 25xx, 29xx, 38xx, 54xx, 83xx and 84xx. AP like 340/300/207/2xx/3xx and controlers like 72xx. Good understanding on AIRWAVE and CLEARPASS. Good Understanding and Hands on Switching technologies like STP, RSTP, VLANs, VPC, link-aggregation etc. Good understanding about IPSEC, Firewall - Netscreen, SSG, SRX Excellent NOC Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process Experience in designing POA for complex Change/Project. Good knowledge in preparing RFO, RCA s, documentation, Knowledge Bank. department Orange Business International

Candidate act as a key senior technical architecture spoc understanding customer's enterprise Infra ecosystem , prepare and recommends the HLD & transformation path, deployment plan and leads the Implementation team. Owns the architecture of the transformed Infra ecosystem Perform analysis and diagnosis of complex networking and security problems Deploy and support multi-vendor network & security solutions . Drive Proof of Concept/Proof of Value with external technology vendors Deploy and support network and security monitoring & management tools Prepare HLD & LLD , process and technical documentation Provide improvement opportunities and recommendations on network and security Perform tool evaluation and produce recommendations Learn and keep up-to-date with the latest technology productsAdditional Responsibilities:Strong Customer Focus-Excellent in oral/written communication skills- Excellent in documentation & presentation-Excellent interpersonal skills Good in analytical skills-Business Preferred certifications: Checkpoint Certified Security Expert (CCSE) Checkpoint Certified Security Associate (CCSA) Cisco Certified Network Professional SecurityRequired Experience:10 years of total experience is desired Candidate having good implementation skills and design of Security, Data Center components platforms. Having Design and good implementation level skills on Next Generation Firewalls ( Checkpoint, Fortigate,Palo Alto) , F5 Load Balancers.. Cloud Networking. Has good understanding of Virtualization and compute over any major cloud platform( Azure /AWS).

about the role Project Financial Management Product Owner Job Title: Project Financial Management Product OwnerJob Summary:The Project Management function within Orange Business is undergoing a major transformation, driven by the Triumph Program. We aim to build an improved end to end Project Management Process, enabled by the ServiceNow SPM ( Strategic Portfolio Management ) tool. SPM will be the single workstation for over 1000 users, including all OB Project Managers ( OBI & OBF ), Associate Project Managers ( GDO ) and other stakeholders. Project Managers are also taking financial responsibility for their build deployments, managing financial controls and ensuring alignment with the original business case. To enable this, we have intermediate and target tooling solutions for management of Project Financials: Target for OBI and OBF ( under design ): Using the finance tools ( Planning Analytics / Fusion Project Financials ) with full integration into ServiceNow SPM. Intermediate for OBI ( already live ): Using the Orbit tool to initially provide financial management of Professional Services cost and revenues PLUS bringing additional elements to enhance P&L controls. As the Product Owner (PO) for Project Financial Management, you will work closely with the Triumph Financial Management Workstream Leader. You will have an initial focus on Orbit. This interim tool ( expected for the next 2 years, whilst the target solution is built ) is already live and supporting over 130 Projects. You will be responsible for maximizing the business value created by the Agile development team ( 5 people ). You are the voice of the customer and are responsible for ensuring the product backlog is well defined, prioritized ( in line with business requirements ), and ready for development. Working closely with stakeholders across the business, you will bridge the gap between business objectives and the technical implementation, ensuring features and solutions are delivered in line with the overall product vision and that they meet the required quality criteria. You will also be part of the Triumph Financial Management Workstream and work with the team on the development on the target solution ( Planning Analytics / Fusion Project Financials with full integration into ServiceNow SPM ). You are the bridge between the intermediate and target solutions ensuring alignment. As the solution is implemented, you will play a pivotal role in helping to manage the user transition from Orbit to ServiceNow SPM and eventually decommissioning Orbit. Your role will then focus 100% on the ongoing management and future development of Project Financial Management in ServiceNow SPM. You will work as a team with the overall SPM Product Owner ( with you taking a lead on all matters financial ). This role will reporting functionally to the Head of the Project Management Practice ( which has overall ownership of the PM Process and Tooling ), with a dotted line to the Triumph Program Manager ( + regular interaction with the Triumph Financial Management Workstream Leader ). Key Responsibilities:Note: all responsibilities below apply to Orbit initially and then to ServiceNow SPM (relating to all matters financial). Understanding Project Financial Management Principles / Rules: although you have SMEs to support you, you are responsible for ensuring that you have a good level of knowledge on Orange Business Financial processes and tools ( particularly One Truth ). This includes key concepts such as business case, build / run, cost types and revenue. Connecting with the Customer: connecting with the Project Managers and management teams to understand their Financial Management wants, needs, and pain points and to build the product strategy. Translate requirements into well-defined feature requirement backlog and work with CTIO to build clear user stories.Building the Vision and Roadmap: building the Vision / Roadmap ( in conjunction with the Triumph Financial Management Workstream Leader and other key stakeholders ) and communicating it. Managing and Prioritizing the ( CTIO ) Team Backlog: Collaborate with the team to ensure that the backlog items are clear, concise, and achievable. Prioritize based on customer needs, business goals, strategic objectives and technical dependencies.Supporting the ( CTIO ) Team in Delivering Customer Value. You will answer questions, provide guidance, and remove obstacles that prevent the team from delivering high-quality work. Attend and actively participate in Agile ceremonies such as Sprint Planning, Daily Stand-ups, Demos, and Retrospectives.Training and Communications: Maintenance of training materials, delivery of training and communications to users. Note that driving user adoption and answering daily queries / issues is not within the duties of the PO and is instead managed by the Regional Squads . Getting and Applying Feedback: You will gather feedback from all stakeholders and use it to continuously improve the product. You should also be open to constructive criticism and willing to make changes based on feedback.Building the Target Solution: You will play a key role in the team building the target solution, ensuring that it is an improvement on Orbit and preparing the transition to SPM ( and decommissioning of Orbit ). ServiceNow SPM Knowledge: You will progressively build your knowledge of the capabilities of the SPM tool, ensuring a deep understanding of the tool. Qualifications / Competencies: Work Environment:The Project Financial Management Product Owner will work closely with the Triumph Sponsors, Program Manager, Project Manager, Workstream Leaders, Business ( via the Squads ), Enterprise Architect, Business Analyst, Development teams, Agile Release Train Engineers (ARTs) and other stakeholders in a highly collaborative, fast-paced environment. The role may require occasional travel for planning sessions and stakeholder meetings, depending on organizational needs about you - Bachelor s degree in business, Finance, Computer Science, or a related field. Chartered Accountant (CA) or equivalent financial certification is highly preferred.- Experience in a senior finance role, with a proven track record in financial transformation programs and experience in Agile environments.- Certified SAFe Product Owner/Product Manager (POPM) or other Agile certification preferred.- 5+ years of experience in a Product Owner or related role in an Agile or SAFe environment.- Strong understanding of Agile principles, Lean practices, and SAFe methodology.- Understanding of Orange Business Financial processes and tools ( particularly One Truth ) preferred. - Knowledge of Project Management practices preferred. - Familiarity with Agile tools such as Jira.- Effective Communication Skills, both Written and Oral: you must be able to Communicate effectively with different Stakeholders. This includes the Agile Team, Project Managers, management, and other parts of the organization. You should be able to convey ideas clearly, listen actively, and respond appropriately.- Ability to Understand Customer Wants and Needs: you must have a deep understanding of the customers wants and needs. You should be able to identify customer pain points and prioritize stories that address those issues.- Technical Knowledge: you will be THE business side expert in the technical aspects of Orbit and SPM relating to financial matters. This includes knowledge of the software development life cycle, software architecture, and design principles. You should be able to communicate technical requirements to the team.- Good Negotiation Skills: you must be able to negotiate effectively with Stakeholders. This includes customers, team members, and management. You should be able to resolve conflicts and reach agreements that benefit everyone. . department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Sr. Consultant - Cloud Solutions Looking for someone who have good experience on any Public Cloud (AWS, Azure or GCP) with expertise on Cloud Native DevOps & Application Modernization Solution and Security Solution. Key Result Area: Designing, creating High level and Low-level Architecture for customers on Hyperscalers (Azure, AWS, GCP) Designing and implementing landing zones on the top of Hyperscalers Leading migrations, applying Cloud Adoption Framework and best practices Performing application modernization and designing microservices applications Designing and Implementing Kubernetes workload Building CI/CD pipelines and creating infrastructure as a code for the customer environment Enriching customer knowledge database with customer best practices and problem resolution Adapting customer observability according to needs Developing customized Dashboards for Visualizing customer requirements Providing analysis on best practices, security, costs, and its optimization for Leading customer operation calls and providing continuous operation consultation Implementing and operating FINOPS Solution Provide Level-3 support to Level-2 teams and Orange External / Internal customers Provide Knowledge Transfer to the L2 teams and other stakeholders Provide On-Call support on request basis Ensure the consistent Level-3 support for Development solution to Level-2 automation teams and customers Ensure the development and maintenance of Service and Product catalog Ensure service are available, reliable, and work at optimum performance Management of Mean Time To Restore Service targets Provision of technical consultancy to development plans and projects Ensure legal requirements are adhered to for the licensing (if required) Provision of effective and efficient running of the service and ensure its optimum performance about you Educational Qualifications: BS/MS degree in Computer Science, Engineering or a related subject ITIL Certification Any Public Cloud Certification Agile / Scrum Certification Relevant Experience: Total 5 to 9 years of experience in Cloud Design, Development and management Minimum 3 years of experience in Cloud Native Services management and Application modernization Desired skills/knowledge: Proven working experience in at least two Hyperscalers (Azure, AWS, GCP) Strong knowledge of DevOps, CI/CD tools, Infrastructure as a code like Terraform, Cloud Formation, Azure DevOps, etc Strong knowledge of Cloud Design, migration strategy, and Cloud Adoption Framework Strong knowledge of Cloud Architecture and Application modernization Strong knowledge of native microservices and Finops approaches Strong knowledge of Kubernetes, Docker, and other containerization technologies Strong knowledge of security best practices over hyper scalers Knowledge of at least one of the programming and scripting languages python is preferred Strong customer communication skills Proven experience on writing Python code for Automation Hands on knowledge for preparing HLD and LLD document for services Proven working experience in Git code management Understanding of standard concepts, practices, and procedures of cloud technology networking/security solutions, including SaaS, PaaS, IaaS Strong problem-solver, proven ability to sort through complex issues and actively participate in development of alternative solutions or approaches ITIL processes such as Incident management, Problem management, Release management etc.. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role As a Technical Solutions Expert, you will be an integral part of our operations team focused on Unified Collaboration (UC) products and services. You will play a crucial role in incident management, change management, and release management, ensuring the seamless operation of UC systems. Technical Responsibilities: Provide Level 2 technical support for all Cisco UC products and services. Troubleshoot and resolve complex technical issues related to Cisco UC systems, including voice, video, and collaboration platforms. Collaborate with Level 1 support and other teams to effectively resolve customer incidents and ensure timely updates. Participate in critical incident escalation and resolution, collaborating with senior support staff as needed. Document all customer interactions and technical issues in the companys CRM system. Perform change and release management activities, including planning, testing, and implementing changes to Cisco UC environments. Act as a technical solution expert for Cisco UC systems, providing guidance and support to other team members as needed. Participate in regular meetings and discussions to review incidents, changes, and releases, providing insights and recommendations for improvement. about you Skills & competencies Customer centric mindset. Excellent communication and collaboration skills, with the ability to work effectively with team members and stakeholders at all levels. Proactive and self-motivated, with a passion for continuous learning and professional development. Problem solving skills. Stakeholder management skills. Escalation & Crisis management. Qualifications: Bachelors degree in Engineering, Computer Science, Information Technology or related fields. 4 + years of experience in technical support, with a focus on voice-related products and services. Very good knowledge of VOIP, Unified Communications and Contact Center Solutions. Experience in operations & crisis management. Voice related certifications are a big plus. Fluent English proficiency in both written and spoken communication is crucial for effective collaboration and customer interaction. Members with backgrounds in UC or any contact center platforms are also welcomed to apply. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role CONTEXT OF THE SERVICE / PROJECT :In the Orange group, Engineering provides expertise and support for the hosting platforms to external & internal business customers. Responsible for Level 3 expert who is Proficient in Automation, Linux Open source OS s, RedHat Linux, KVM, Ansible, Shell Scripting. Git, Jenkins, Docker, kubernetes, AWS, Azure, IAAS level 3 operations support required : incident management support problem management support Product Industrialization technology watch (study, documentation) vendor technical relations product release management (validation & documentation) training of Engineering products to other teams such as implementation, operations, Pre-Sales, and Solution & Marketing Presales support to each LOB Develop Solution proof of concept Project build & integration support (TTM or customer project) Key Result Areas Quality of support and ensure availability of Cloud and Devops services as per client s agreement Meet Customer Satisfaction ( CSAT ) Proficient in knowledge Transfer/Sharing and performing L2 Handover tasks. Effectiveness of Solutions/Support. Validation of new Products and Major Releases related to Cloud Systems with subsequent documentations Validate the customer requirement & work on the customer design & Prepare the Low Level Design Provide support to the Pre-Sales teams for validating the build process Build & Integration support for TTM and complex customer projects Perform the initial Deployment and Validation of Operating System, ,hypervisors (baremetal) on Cloud Infrastructure. Follow ITIL Compliance Contribution towards Problem Management Process Level 3 (L3) Support Root Cause Analysis Reports on Critical and Major incidents Communication with all the Stakeholders Knowledge Base and Known Error Database about you Knowledge Expert administration & troubleshooting skills on Cloud OS platforms such as Linux & Open Source Linux OS, RedHat, Ansible, Git, Shell Scripting, Docker and Kubernetes Cloud infrastructure ( IAAS and PAAS ) File system and Cloud Driver Management . Strong Troubleshooting skills Skill to Design & Implement complex configurations Strong communication skills Good interpersonal skills Should be a team player Skill Set Primary Skillset & Activity Linux Open source Operating System, RedHat OS. Docker, Kubernetes Ansible, Python Solid experience in Shell & Perl scripting, File system Management Strong Troubleshooting skills Linux Administration - Advanced Skills on Public Cloud : AWS, Azure etc. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role The Project Coordinator is responsible for ensuring the schedule, budget and details of a given task are well organized. They communicate with various departments to keep everyone informed about any changes to the project plan. In addition, they organize reporting, plan meetings and provide updates to customers and other members of the project management team. about you Key Accountabilities Key result / decision areas (outcomes) Assist in defining project scope, goals, and deliverables in collaboration with project stakeholders. Contribute to the development, tracking and maintenance of project plans, schedules, and milestones. Collect and organize project data and information for effective decision-making. Assist with tracking project financials, including budgeting, forecasting, and financial reporting. Support resource allocation and tracking, ensuring project resources are utilized effectively. Assist with quality assurance tasks, including process documentation and quality control checks. Identify and report project risks and issues, assisting with the development of mitigation plans. Communicate project updates and progress to stakeholders as required. Support benefits tracking and reporting. Ensuring that contractual obligations have been met. Document lessons learned throughout the project life cycle and share with team members. Support the project handover process, including the preparation of documentation and training materials, ensuring a smooth transition to operations.. Ensures clarity of objectives and stakeholder engagement to the project and solution. Deliverables are achieved within the agreed timelines to meet customer objectives. Navigate the project throughout by providing inputs that enable right decisions. Ensure compliance to organizational standards and avoids non-conformance risks. Avoid and minimize deviation to scope outside defined change control processes ensuring project success is maintained. Ensures solution delivered is free from any issues and customer achieves the desired level of satisfaction Direct focus on financial aspects, which is crucial for understanding the cost and benefits of the project. Focus on identifying and measuring the positive outcomes of the project. Ensure that agreements and contracts are fulfilled, which is essential for realizing the expected benefits. Regular and effective communication of project updates, progress, and issues to stakeholders, ensuring transparency and alignment with project objectives. The Project Coordinator is responsible for supporting the project management team in the planning, execution, monitoring, and closure of projects. This role assists in defining project scope, developing and tracking project plans, and ensuring the smooth transition of projects to operations. The Project Coordinator will follow the relevant methodology applied to the project cycle. In case of Agile or Hybrid methodologies, the Project Coordinator will endeavor to adopt agile principles to create value for the project. The Project Coordinator role may also be engaged in per-sales stages to support with activities that contribute to the proposals. The Project Coordinator will also play a vital role in undertaking project activities to ensure seamless service integration of partners into the solution being delivered. Dimensions Proactive and self-motivated, with the ability to work independently and as part of a team. Flexibility and adaptability, with the ability to adjust to changing project requirements and priorities. Strong interpersonal skills and customer focus, with the ability to build and maintain relationships with stakeholders at all levels. Commitment to continuous learning and professional development. Strong negotiation and relationship-building skills with proven track record in developing/hosting external and internal relationships. Ability to be flexible while working in a changing environment. Appreciation of different working cultures and able to adapt to cross-cultural attitudes and norms. Results orientation, with a can do attitude and problem-solving approach. Strong sense of urgency and an ability to think outside the box and drive action. An emphasis on gathering, tracking and analyzing key project performance metrics to spot trends and continuously improve performance Knowledge and abilities Basic understanding of project management principles, methodologies, and best practices. Some basic knowledge of project management tools and software, such as Microsoft Project, Jira, Ta ga or ServiceNow. Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Basic understanding of budgeting, financial forecasting, and financial reporting. Strong communication skills, both written and verbal, with the ability to convey complex information to a diverse audience. Education, qualifications, and certifications Bachelors degree in a related field, such as business administration, management or engineering. Professional Project Management (PMP) Synergy Foundation & Synergy Practitioner Experience Minimum 3 years of experience in a customer facing project environment of which at least 1 to 2 years of experience in a project support role Language skills: Fluent English required, both spoken and written department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business. about you Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role 1. SOC Compliance Auditing Conduct internal audits to assess the effectiveness of SOC 1 and SOC 2 controls. Evaluate the design and implementation of security, availability, processing integrity, confidentiality, and privacy controls. Identify and document gaps in compliance and recommend corrective actions. Support external auditors by preparing audit documentation and responding to inquiries. Perform risk assessments to identify potential security vulnerabilities and control deficiencies. 2. Other Compliance Framework Ensure alignment with industry standards such as ISO 27001, ISO 22301 and GDPR. Provide training on security compliance requirements to employees across different departments. Raise awareness on best practices for security, data protection, and compliance requirements. Conduct workshops or simulated audits to prepare teams for external audits. about you Required Qualifications & Skills: Education & Certifications: Bachelor s degree in Information Security, Cybersecurity, Accounting, or related field. Professional certifications such as CISA (Certified Information Systems Auditor), CPA, CISSP, or ISO 27001 Lead Auditor are preferred. Experience: 5+ years of experience in SOC auditing, IT security, or compliance. Hands-on experience conducting internal audits and preparing for external SOC audits. Strong understanding of SOC 1, SOC 2 and other compliance standards (ISO 27001, ISO 22301, NIST, GDPR). Technical & Soft Skills: Familiarity with cloud security, IT general controls, and data privacy regulations. Strong analytical skills to assess risks and identify control deficiencies. Excellent communication and report-writing skills. Ability to collaborate with technical and non-technical teams. Experience with GRC (Governance, Risk, and Compliance) tools is a plus. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Looking for someone who have good experience on any Public Cloud (AWS, Azure or GCP) with expertise on Cloud Native DevOps & Application Modernization Solution and Security Solution. Key Result Areas Designing, creating High level and Low-level Architecture for customers on Hyperscalers (Azure, AWS, GCP) Automation using Terraform and Ansible Designing and implementing landing zones on the top of Hyperscalers Leading migrations, applying Cloud Adoption Framework and best practices Performing application modernization and designing microservices applications Designing and Implementing Kubernetes workload Building CI/CD pipelines and creating infrastructure as a code for the customer environment Enriching customer knowledge database with customer best practices and problem resolution Adapting customer observability according to needs Developing customized Dashboards for Visualizing customer requirements Providing analysis on best practices, security, costs, and its optimization for Leading customer operation calls and providing continuous operation consultation Implementing and operating FINOPS Solution Provide Level-3 support to Level-2 teams and Orange External / Internal customers Provide Knowledge Transfer to the L2 teams and other stakeholders Provide On-Call support on request basis Ensure the consistent Level-3 support for Development solution to Level-2 automation teams and customers Ensure the development and maintenance of Service and Product catalog Ensure service are available, reliable, and work at optimum performance Management of Mean Time To Restore Service targets Provision of technical consultancy to development plans and projects Ensure legal requirements are adhered to for the licensing (if required) Provision of effective and efficient running of the service and ensure its optimum performance Financial Budget responsibilities : N/A cost revenue/cost saving responsibilities: N/A People Management Reporting to role(direct) : N/A Total headcount under role (direct) : N/A Role impact on company policies and procedures : decision making: new and/or existing business about you 4. Skills and Knowledge ( State the minimum acceptable proficiency for this job. Do not state incumbent-specific information) Educational Qualifications BS/MS degree in Computer Science, Engineering or a related subject Any Public Cloud Certification Any DevOps Tooling Certification (Preferred) Relevant Experience Total 5 to 9 years of experience in Cloud Design, Development and management Minimum 3 years of experience in Cloud Native Services management and Application modernization Desired skills/knowledge Proven working experience in at least two Hyperscalers (Azure, AWS, GCP) Strong knowledge of DevOps, CI/CD tools, Infrastructure as a code like Terraform, Cloud Formation, Azure DevOps, etc Strong knowledge of Cloud Design, migration strategy, and Cloud Adoption Framework Strong knowledge of Cloud Architecture and Application modernization Strong knowledge of native microservices and Finops approaches Strong knowledge of Kubernetes, Docker, and other containerization technologies Strong knowledge of security best practices over hyper scalers Knowledge of at least one of the programming and scripting languages python is preferred Strong customer communication skills Proven experience on writing Python code for Automation Hands on knowledge for preparing HLD and LLD document for services Proven working experience in Git code management Understanding of standard concepts, practices, and procedures of cloud technology networking/security solutions, including SaaS, PaaS, IaaS Strong problem-solver, proven ability to sort through complex issues and actively participate in development of alternative solutions or approaches ITIL processes such as Incident management, Problem management, Release management etc.. 5. Desired Competencies COMPETENCIES Rate the proficiency of competencies required in the role (core and/or management) in order to obtain a general standard of performance in the job. Place an x in the appropriate column . Core Competencies Expert Advanced Proficient Basic Not Applicable Agility, Flexibility & Innovation X Results Driven X Prioritization & Balance X Global Effectiveness X Customer Service Orientation X Operational & Financial Excellence X Knowledge & Development X Team working & Networking X Communication X Management Competencies Leadership & Matrix Management X Employee Development & Performance Management X Delegation & Empowerment X department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role Experience in the development and maintenance of application and automation tools. Experience in software development life cycle key technologies and software architectures Experience in software designing, building and testing Python-based applications Experience in application development, as well as in automation tools relating to the VMWARE cloud technologies.In-depth knowledge of languages (Python) and it's frameworks like flask/django/fast apiExperienced and familiar with databases (e.g. PostgreSQL) Experience and familiarity with use/concept of a "message broker" (e.g. RabbitMQ / Kafka) Experienced and familiar with the DevOps / GIT and REST API concepts. Experienced and familiar with SCRUM Master, Insure efficiency of development tooling (version controlling, code, doc, bug ...) and coaching of new SCRUM members Experienced and familiar with integration & validation, manage release and version and integrate the SW components and interfaces with external services. Experienced and familiar with project management to manage the project delivery with in time, budget, cost and quality. Soft Skills:Communication and teamwork skills. Great attention to detail. Degree in Computer Science or relevant field.

about the role key accountabilities Perform identification of failure points, troubleshooting and resolution for Genesys FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network. Log and track faults for voice customers and provide progress update reports until resolution Liaise with next level for fault escalation and resolution. To oversee faults and alarms passed to CTS2 and ensure clearance procedures are applied and followed. To ensure the correct analysis and classification of each fault as it occurs on the network To keep Management informed of any red alert Customer and Network faults, and initiate escalation procedures to next level as necessary, and provide them with all fault details To accept Tickets and able to work with other groups and organization to resolve problem within set times. Any other tasks or projects relevant to job as assigned by the group manager Activate chronic procedures to next level and Service Managers as necessary about you knowledge and abilities Troubleshooting skills on Genesys Framework v7.6,v8.x Genesys Voice portal Experience on reporting solutions (Informart contact center analyser) client interfaces (CCPulse Genesys Interactive Insights) Knowledge on scripting of Voice XML, PHP Java Experience on Automatic Speech Recognition Text to speech (Nuance, Talisma etc) Cosmocom contact center knowledge would be added advantage Working experience on different dialogic crads and Voice Gateways used in CC. Configuration of E1/T1 and understanding of related protocols (ISDN SIP) Experience on Windows 2000/2003 and Linux/Unix Knowledge on database (mysql, mssqloracle) and SQL Qualified on Network, LAN/WAN topologies and protocols Ability to carefully plan and co-ordinate work according to a demanding time schedule Excellent interpersonal and communication skills with the ability to operate in a multicultural and cross-functional organization. Service oriented, customer focused, and have the ability to resolve complex - problems through a calculated and methodical approach. Ability to work under pressure. Ability to deal with multiple tasks. Presentation/Report writing skills Excellent problem solving skills are necessary. Proactive, self motivated and determined attitude Flexibility in terms of working hours. English language proficiency required second/multiple international language(s) proficiency beneficial. Education, qualifications, and certifications Engineering degree in telecommunication or Equivalent Formal certifications or trainings (i.e. Genesys Certified Associate (GCA), Genesys Certified Professional (GCP) Genesys Certified Professional Consultant) Experience Strong experience in telecommunications with 3-5 years technical Relevant experience should be 3-4 years department Global Delivery Operations

about the role Resolve escalated incidents according to documented standards. Guarantee applications availability in accordance of the SLA. Provide Key Performance Indicators to management. Highlight any detected anomaly to the Problem Manager and propose solution. Proactive monitoring. Incident Management. Customer Satisfaction. Problem Management. Diagnose and fix any detected event, alert or alarm on the Operating System and the middleware. Own any anomaly report detected and manage it till final resolution with Level 3 support or Engineering teams and vendors till the anomaly become a known error. Maintain service integrity of the platform; this includes management of the hardware maintenance, network connections and backup/restore contents when necessary Manage incidents within Orange Business process and tools; update incident management tools in accordance with the SLA. Participate to post mortems analysis (i.e. find and document root cause) for every outage that had an impact to QoS Until an incident is completely resolved its owned and tracked with Problem Management team. Helps in reduction of repeated incidents. Helps improve the Quality of Service and helps prevent repeated incidents. As part of the change management team Implement the changes as per the schedule and established quality standards. Contributes towards problem management efficiently. Document and maintain procedures. Proactively check available vendor patches and inform Orange Business Services of potential risks or security holes. Function as a member of a dynamic team supporting a complex and diverse enterprise production environment. Provide accurate and timely KPI reporting. about you Educational Qualification: - Graduate Degree in science, BE, B Tech, M.Sc. IT. Primary Skillset: - Have a strong knowledge of below virtual technologies:- vCloud Director VmWare ESX, Vsphere 6.5 , 6.7 ( vCenter 6.5 /7 ESXi 6.5/7, NSX -T 4.x 3.x with advanced features like NSX Controller VMs, Edges, VXLAN, DLR, distributed firewall etc. vROPs 6.x, vRLI 4.x Hands on experience on Dell M1000 Chassis and M630 ,CISCO UCS , HPE Chassis. Knowledge understanding of public clouds ( Azure ) Secondary Skillset: Hands on experience and Knowledge of Linux automation tools. Strong ability to work with International Customers. Ability to engage and partner with customer and internal staff as required. Ability to work in a virtual environment. Ability to identify problems and work to resolution as required. Ability to work in crisis situations. department Global Delivery Operations .

about the role Experience in the development and maintenance of application and automation tools. Experience in software development life cycle key technologies and software architectures Experience in software designing, building and testing Python-based applications Experience in application development, as well as in automation tools relating to the VMWARE cloud technologies. In-depth knowledge of languages (Python) and its frameworks like flask/django/fast api Experienced and familiar with databases (e.g. PostgreSQL) Experience and familiarity with use/concept of a message broker(e.g. RabbitMQ / Kafka) Experienced and familiar with the DevOps / GIT and REST API concepts. Experienced and familiar with SCRUM Master, Insure efficiency of development tooling (version controlling, code, doc, bug ...) and coaching of new SCRUM members Experienced and familiar with integration validation, manage release and version and integrate the SW components and interfaces with external services. Experienced and familiar with project management to manage the project delivery with in time, budget, cost and quality. Soft Skills: Communication and teamwork skills. Great attention to detail. Degree in Computer Science or relevant field. about you Technical Skills: Languages: Python and Framework like flask/django/fast api Development Tools: Angular, JSON, RabbitMQ, Postman, REST API, Pytest Scripting: Bash/ Shell/ Powershell/ PowerCLI Systems: Windows/Powershell, Linux/Bash department Global Delivery Operations .