about the role Prepare projects: participate in the upstream phase of the project, participate in the validation integration strategy, and identify the risks. Strategize and design: evaluate and design the upcoming deliverables and strategize the plan and help devpos engineers in technical as well as design requirements. Implement (install, develop, automate, document) these new delivery environment and tune existing deliverables and industrialize the components Assist the Dev (development) Ops (Operations) teams in the implementation and appropriation of the proposed tools and methods. about you Strong knowledge of the Linux and DevOps, CI/CD Strong working experience of Private Public Cloud Strong Knowledge of integration techniques (System network configuration) and scripting (Shell/Perl/Python) Automation and configuration management tools : Ansible, Terraform and Gitlab CI Good command on containerization using Docker and Kubernetes Good to have working experience on GCP/AWS Optional : Knowledge BigQuery and Vertex AI would be a plus Optional : GCP certification department Hosted Staff- Innovation India .

about the role Ensure the Software Qualification and Automation activities by holding the commitments in terms of quality, costs and deadlines with defined Agile/DevSecOps processes, technical documentation and proposals of innovative ideas. Develop, and maintain an innovative test automation system for the organization. Test Management and reporting - Create , Execute , Review and manage manual automation test cases in JIRA or relative tool. Implement functional / integration / regression test plan with respective project teams and communication of results with formal qualification reports with project stakeholders. Prepare and update testing documents using version control tools.( Feature documentation , User Manuals , Root Cause Analysis ) Provide support during User Acceptance Tests (UAT) and Production deployments Analyse quality of service and suggest improvements Ensure that the project is always well organized on the documentation tool with respect to Quality Audits. about you Good skills on Selenium, Cucumber, TestNG, Robot Automation test framework (must have) Good skills on API Automation - Postman/Bruno (must have) Good Test Development experience with Java, Javascript and Python (must have) Good understanding on STLC and Agile practices (must have) Good hold on like Jira-Xray Logs and error code analysing knowledge (web technologies and java) Intermediate knowledge on Linux and shell scripting Good to have working knowledge skills on DB such as SQL, MongoDB, DevOps - CI/CD, and Cypress Good to have knowledge on Appium Tool. department Hosted Staff- Innovation India

about the role Efficiently and promptly, plans and standardizes ways to minimize the impact of change and incidents on business operations. Responsible for implementing all IP configuration changes on the Customer network and incidents if agreed. Manage customer network integration and provide expertise to implement hybrid and customized networks for the company. To deliver outstanding customer experience via on-time, right first time implementation of customer RFCs. Maintain a high quality of output and ensure completion of tasks to a target of zero errors. Participate in Low Level Design calls with Technical Design Consultants and propose changes for Network Design Implementation and Integration. Knowledge of WAN, MLAN, WLAN, SDx, Optimization and Scripting (Automation). Knowledge of New Technologies ISE, PRIME, DNA-C. Participate in Technical escalation management. Lead/drive Technical SPOC for L1-L2 teams, Escalation point of contact for the internal level 1 and 2 support team. Perform Quarterly/Half yearly technical audit for the designated customer network. Manage level3 incidents and lead technical discussions with customer and internal stakeholders. Deliver customer specific or new technology trainings to the team/cross functional teams. Documentation of change performed in customer network. Perform weekly/monthly security audits Build final config and perform SAT/CAT for customers. Level-3 entity for chronic incidents and major escalations. Participate in monthly customer meetings coordinated by the CSM as extended team. Support 24*7 and also support Out of office hours change requests / Planned Works from internal external customers . Compliance of Orange process and Support in Databases and tool updating during BAU and migration Projects . Managing communicating change based on creative / innovative thinking driven by changing customer / business requirements. Ability to work under pressure, dealing with multiple tasks. Applies significant knowledge of industry trends and developments, best practices, implements effective continual improvement solutions. Creates and executes development plans and revises as appropriate to meet changing needs and requirements. Project manages bulk complex migrations using standard process and procedures CMRM. Measure Change Management efficiency quality and throughput and ensure the team s performance meets or exceeds the set KPIs. Monitor the roll-out and compliance of the defined processes, procedures and audit the adherence to standards. about you Educational Qualifications Engineering Degree/Equivalent in Telecommunications field, preferred Relevant Experience Min. 8-12 years experience in core enterprise network and MPLS VPN. CCNA, CCNP, CCIE, JNCIA, SD-WAN, Riverbed, Cisco Wireless LAN department Global Delivery Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Primary responsibility is to provide Tier 2 network security support of Firewall/Proxy/LB environments supporting multiple customers. This position interfaces with external clients and is highly visible. Responsible for general architecture, initial configurations and subsequent management of one or more Firewall/VPN based/IPS/Proxy/DLP/Sandbox systems. Provide 24x7 production support to accept, operate and maintain security elements. There are off shift activities and pager rotation. Troubleshoot end to end network security issues and find the root cause. Conduct risk assessments on all work performed. Conduct daily, weekly, and monthly proactive maintenance activities including configuration changes and version upgrades as per business directive. Good to have certification on security domain like ITIL,Firewall, Proxy, Cloud Security etc. Good written and verbal communication skills / fluent English. 4-10 years of experience. about you Leading Industry security Certifications (CCSA, CCNP Security, PCNSA/PCNSE, BCCPA, ZCCA-IA, ZCCP-IA, ZCCA-PA) Proxy:- Zscaler (ZIA, ZPA, ZDX)- PAC file, NSS, MCAS, Various Policy Types- URL Cloud app, DLP, Sandbox, Advance Cloud Firewall etc. APP Segment, APP Connector. Blue Coat Proxy (SG-800,900, 9000 )- Policy, PAC File Firewalls:- Checkpoint advanced Firewall solution design - implementation and administration. Check Point Security Gateway on R81/80 Checkpoint UTM (2073,3073, 3075) Secure Platform and VSX platform, Juniper SSG (140, 520, 550) and SRX (100, 210, 240), . Palo Alto- (5220, 5240, 5310) (Firewall, Panaroma, Prisma, Global Protect) IDP:- McAfee IPS Load Balancers:- F5 (1600,3600,3900,6400) Event Management:- HP Arc Sight SIEM Express Logger (7200) UTM:- Fortinet (80,110,300, 1000, 1500) department Global Delivery Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Collaborate with the presales and sales teams to identify additional revenue. Collaborate with the presales and sales teams to boost their knowledge and awareness. Contribute to RFP technical and solution responses. Technically support presales to close deals utilizing your knowledge on solutions Provide customer facing expertise on multiple platforms and services e.g (VMware, Open stack, AWS, Azure, Google) Provide customer facing expertise on infrastructure services network, security and virtualisation. Advise and improve cloud platform infrastructure and ability to configure auto-scaling, terraform, ansible etc Assessment and auditing of customer environments and provide consultancy for improvements and remediation. Suggest ways to improve and reduce Cloud operational costs. Work with Product Owners and SMEs to assist in the development of new solutions or products. Provide technical leadership in provisioning and maintaining a multi-tenant hybrid cloud infrastructure. Cloud migrations - audit, migrate and perform post migration analysis where required. Compose, publish and manage IT documentation. Participation in disaster recovery solution design, implementation and testing. about you YOUR SKILLS: Extensive hands-on experience using Cloud services: Security, Networking, Windows/Linux, Virtual Machines, Data Analytics, Container, Storage, ELB, Auto Scaling and Analytics Service. Deep understanding of cloud computing and data technologies, business drivers, emerging computing trends, and deployment options (Microsoft Azure, AWS or GCP). Expert in defining, designing and developing distributed and scalable products and services, including reusable domain-specific microservices on multi-platform /hybrid clouds (such as Microsoft Azure, AWS, Google Cloud, VMware or OpenStack). Good understanding of Application, Infrastructure and security and non-functional aspects like Performance, Scalability, Reliability, Availability etc Working awareness of Linux/Unix environments and scripting languages like Python, Perl, and Shell. Ability to review deployment and delivery pipelines i.e., implement initiatives to minimize chances of failure, identify bottlenecks and troubleshoot issues. Experience in designing and building data factories and data lakes. Demonstrate strong analytical and technical problem-solving skills by leveraging the latest trends in technologies such as Cloud and Big Data. Handle ambiguity and able to move forward with imperfect information and get things done in a rapidly changing environment. End to end delivery of solutions from requirements gathering, design, configuration and handover. Collaboration with stakeholders at all levels. Must be comfortable working in an environment where ideas are challenged. Should possess good product instinct and excellent project management skills to push projects over the finish line with sound planning and persistent execution. Ability to work in a multicultural environment. Ability to contribute to Enterprise Architecture discussions and alignment of process with business goals. Excellent communication skills and team working. department Orange Business International Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Manage Payroll Operations of multiple entities in the region; ensure accurate and timely disbursements to employees. Ensure compliances with company policy, applicable tax laws and statutory requirements for each of the payroll entities. Stay abreast of changes and drive change implementation. Work in effective collaboration with HR and Payroll providers for seamless payroll processing and resolution of issues. Manage and provide guidance to outsourced payroll support staff. Payroll Accounting, Reconciliations and Audits. Enforce internal controls and sox compliance defined by Group Finance. Payroll Reporting Analytics. Drive/ Engage in associated Finance and HR Projects. about you Graduation/ Post Graduation in Commerce. Professional qualification like CA/ MBA Finance shall be an added advantage. 10+ years of total experience with 5+ years of experience in managing Payroll, preferably in global/ multi-country payroll environment. Strong knowledge of payroll principles, practices and regulations. Finance systems understanding and experience (Oracle/SAP) Excellent analytical skills and attention to details. High level of integrity and discretion when handling sensitive employee information. Excellent communication skills to develop strong internal partnerships and work effectively across the business in a multi-national environment. department Finance Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Position Overview: The Security Expert will engage in network security support activities, developing a deep understanding of network and security operations within business processes. This role requires close collaboration with service and technical management, project management, Engineering and various other stakeholders to ensure effective security measures are in place. Key Responsibilities: Incident Management: Handle real-time and reactive network security incidents across all managed connectivity areas. Migration Governance: Govern bulk and complex migrations using established processes and procedures. Escalation Management: Manage escalations for all technical and procedural issues. Change Management: Manage and communicate changes driven by evolving customer and business requirements. Problem Management: Conduct root cause analyses and develop service improvement plans related to network security. Implementation and Maintenance: Collaborate with technical management teams for the implementation and maintenance of MPLS, MLAN, and SD-WAN networks. Vulnerability Management: Oversee vulnerability management for connectivity devices, deep analysis and evaluation of vulnerabilities based on vendor bug / PSIRT announcements. Automation: Utilize UNIX and scripting languages to automate configurations and other activities. Project Ownership: Provide end-to-end ownership for all network optimization projects, adhering to committed deadlines. Training: Provide security training to internal teams to promote compliance and foster a security culture. Key Area Results : Incident management: Timely response closure of security incidents based on priority and criticality. Change Management: Ensure the changes are in aligned with the security standards and configuration guidelines. Vulnerability management: Enhancement in the security posture with persistent assessments and mitigation strategies. Security Interlock: Interlocks with engineering teams to define and update processes and guidelines, ensuring alignment with security standards. Strong interlocks with the technical and service management teams for driving the standards into operations. Industry Knowledge: Leverage extensive knowledge of industry trends and best practices to implement effective continuous improvement solutions. Security Audits: Conduct and execute security audits on devices, revising protocols as necessary to propose solutions that mitigate security risks. Customer Support: Maintain a thorough understanding of tools, systems, and processes required for quality customer support. Security Dashboard: Management of the Security Dashboard that displays the security posture across various network areas. about you Educational Qualifications Engineering Degree / Equivalent in Telecommunications field, preferred. Any of the certifications like CCNP / CCIP / CEH / OSCP / CISM / CISSP / ISO LA preferred. Should be competent in Microsoft Office applications like Excel, PowerPoint and Word, PowerBI. Familiarity with cloud and SASE-based applications is preferred. Relevant Experience Min. 5 years experience in Network Security domain, SD-WAN Desired skills/knowledge Excellent verbal written communication skills in English language. Innovative thinking with an ability to lead and motivate cross-functional, transversal teams. Security mindset and network security experience. Area of expertise - Router configuration, routing, Access control, SD WAN, Meraki, Scripting. Good knowledge of industry standards and compliance requirements. Ability to research and stay up to date with security trends. Proven proficiency in developing physical and information security protocols and procedures. Telco functioning with Incident and Change management knowledge. Must have strong business analysis, process, and tools skills customer service skills. Experience of working with international /cross functional teams desirable. Autonomous with ability to work under pressure, dealing with multiple tasks. Willing to work in flexible support environment. Self-Management, Decision-making, Customer Oriented and Can Do Attitude. Transversal working across Teams. department Global Delivery Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Job Description : Join as Data Analyst at Orange Business utilizing Advance Excel, VBA (Visual Basic for Applications to support) , Power Point fpr all our customers teams. Person will be responsible for Data Analysis while using Advance Excel, Analyze current and historical data, support Martin to make decisions to improve the accuracy and quality of current pricing as much as possible Person will responsible for Automation via VBA (Visual Basic for Applications to support) . Person will be responsible for Database (SQL) Management. Database Management, Retention, Sharing Security will be the core responsibility. Excellent written and Verbal communication skills . Person need to communicate with Vendors and multiple stake holders. Main missions : Data Analysis Automation of Tasks via VBA Data Governance. Data Visualization Power Point Presentations , Release management Documentation about you Primary Technical skills: 2 to 3 years experience on Excel, VBA, Power Point Data Analysis: (Advace Excel) Database : SQL OS: linux , windows Citifications: VBA Certification department Global Delivery Operations

about the role Bachelor s degree in computer science, Information Technology, or related field. 3+ years of experience in CDN operations or network engineering. Proficiency in Linux system administration. Experience with CI/CD tools and practices. Familiarity with CDN technologies and protocols (HTTP/HTTPS, DNS). Strong scripting skills in Python and Bash. Experience with monitoring tools (Grafana, Prometheus). Knowledge of container orchestration with Kubernetes. Understanding of BGP routing protocols. Experience with HP and Dell server hardware management. Strong understanding of API integration. Experience with MySyslog for logging and monitoring. Knowledge of security best practices and protocols. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Understanding caching methodology using NGINX. Preferred Skills: Knowledge of cloud services (AWS, Azure, GCP). Understanding of web performance optimization techniques. about you Bachelor s degree in computer science, Information Technology, or related field. 3+ years of experience in CDN operations or network engineering. Proficiency in Linux system administration. Experience with CI/CD tools and practices. Familiarity with CDN technologies and protocols (HTTP/HTTPS, DNS). Strong scripting skills in Python and Bash. Experience with monitoring tools (Grafana, Prometheus). Knowledge of container orchestration with Kubernetes. Understanding of BGP routing protocols. Experience with HP and Dell server hardware management. Strong understanding of API integration. Experience with MySyslog for logging and monitoring. Knowledge of security best practices and protocols. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Understanding caching methodology using NGINX. Preferred Skills: Knowledge of cloud services (AWS, Azure, GCP). Understanding of web performance optimization techniques.

about the role Efficiently and promptly, plans and standardizes ways to minimize the impact of change and incidents on business operations. Responsible for implementing all IP configuration changes on the Customer network and incidents if agreed. Manage customer network integration and provide expertise to implement hybrid and customized networks for the company. To deliver outstanding customer experience via on-time, right first time implementation of customer RFCs. Maintain a high quality of output and ensure completion of tasks to a target of zero errors. Participate in Low Level Design calls with Technical Design Consultants and propose changes for Network Design Implementation and Integration. Knowledge of WAN, MLAN, WLAN, SDx, Optimization and Scripting (Automation). Knowledge of New Technologies ISE, PRIME, DNA-C. Participate in Technical escalation management. Lead/drive Technical SPOC for L1-L2 teams, Escalation point of contact for the internal level 1 and 2 support team. Perform Quarterly/Half yearly technical audit for the designated customer network. Manage level3 incidents and lead technical discussions with customer and internal stakeholders. Deliver customer specific or new technology trainings to the team/cross functional teams. Documentation of change performed in customer network. Perform weekly/monthly security audits Build final config and perform SAT/CAT for customers. Level-3 entity for chronic incidents and major escalations. Participate in monthly customer meetings coordinated by the CSM as extended team. Support 24*7 and also support Out of office hours change requests / Planned Works from internal external customers . Compliance of Orange process and Support in Databases and tool updating during BAU and migration Projects . Managing communicating change based on creative / innovative thinking driven by changing customer / business requirements. Ability to work under pressure, dealing with multiple tasks. Applies significant knowledge of industry trends and developments, best practices, implements effective continual improvement solutions. about you Relevant Experience Min. 8-12 years experience in core enterprise network and MPLS VPN. CCNA, CCNP, CCIE, JNCIA, SD-WAN, Riverbed, Cisco Wireless LAN Minimum 8 to 12 years of experience. Area of expertise: Cisco Juniper routing switching, Nexus, Wireless LAN Data Center Technology: ACI, DNA-C (SDA) SD-WAN Cisco Viptela, Cisco Meraki, Fortinet, Versa, Prisma Core experience implementing network (MLAN, WLAN, Riverbed, MPLS VPN, QOS, Routing Protocols, SDWAN). Basic knowledge Ansible/Python Scripting, Linux will be preferred. Good knowledge of industry standards and compliance requirements. department Global Delivery Operations

Lead and manage transversaly all the India-based OINIS IT operational team and responsible for Business Intelligence to ensure smooth operations and service delivery. Serve as the main bridge between the India-based teams and OINIS IT leadership and business lines, ensuring alignment on strategic objectives, operational goals, and priorities Work closely with OINIS IT leadership to identify and address any gaps or challenges in service delivery and performance Collaborate with stakeholders from all parts of OINIS to gather and prioritize requirements, fostering and maintaining transversal interlocks as efficient as possible Monitor and report on the operational performance of OINIS IT teams in India, implementing necessary actions to resolve any issues and enhance productivity Drive continuous improvement initiatives to optimize processes, reduce costs, and increase service quality for internal stakeholders Ensure adherence to OINIS IT policies, procedures, and best practices during the implementation of IT projects Maintain a proactive approach to identify potential system risks, security vulnerabilities, and service interruptions, ensuring the India teams are equipped to respond quickly and effectively Act as a liaison between the India OINIS IT teams and OINIS IT, providing status updates and gathering feedback on IT-related matters Assist in identifying India cost-saving opportunities and ensuring resources are utilized effectively Collaborate with HR and finance teams to manage staffing, budgeting, and other administrative functions related to the India OINIS IT teams Oversee talent acquisition strategies for India-based OINIS IT teams, ensuring recruitment aligns with departmental needs and business objectives Ensure ongoing professional development and training programs for team members to enhance their skills, knowledge, and capabilities in the OINIS IT domain Oversee the management and optimization of the Business Intelligence (BI) platform using Power BI to support data-driven decision-making across the organization. Responsible for overseeing the development, integration, and governance of BI platforms, particularly Power BI, ensuring data quality, security, and alignment with business objectives Ensure that Power BI reports, dashboards, and data models are aligned with business needs and provide accurate, timely, and actionable insights to key stakeholders\\ Collaborate with business users to define and refine BI reporting requirements, ensuring the BI platform supports organizational goals and key performance indicators (KPIs). Oversee the development and deployment of Power BI reports and dashboards, ensuring consistency, security, and quality of data visualizations Ensure data governance, security, and compliance standards are upheld within the Power BI environment Knowledge And Abilities Knowledge on Phyton, Java, BPMN, Lowcode, enterprise architecture, Open Digital Architecture Understanding of the industry, organizational trends, and the specific domain in which the product/project operates Ability to lead and manage teams fostering collaboration between analysts, developers, business stakeholders, and leadership Coaching and mentoring abilities to build strong teams, help develop their skills, and ensure team members are aligned with organizational goals Conflict resolution skills, ensuring teams work effectively in a cross-functional and potentially cross-cultural environment Familiarity with Agile principles and practices using frameworks like Scrum or Kanban for iterative development and deployment Ability to think strategically with strong problem-solving skills Clear and concise communication skills Business Intelligence Concepts, knowledge of BI architectures, including integration of data from multiple sources, data governance, and ensuring data quality across the platform Proven ability to translate insights into actionable recommendations that drive business decisions and improve performance. Familiarity with data visualization principles and the ability to present data in clear, impactful ways that support decision-making. Ability to make informed decisions quickly, considering various factors such as risks, dependencies, and constraints Aptitude to identify issues, analyze problems, and propose effective solutions to overcome obstacles in product/project development Experience with other BI tools (e.g., Dataiku, Qlik) is beneficial, but Power BI expertise is essential. Education, Qualifications, Certifications, And Experience Bachelor s / Master s Degree in a relevant field (such as an MBA in Information Technology, or a Master s in IT Management) is preferred but not required Bachelor s / Master s degree in business Intelligence, Data Analytics, Information Technology, Computer Science, or a related field is highly preferred but not required Leadership experience: Managing BI teams or cross-functional teams in a BI context, and liaising with stakeholders from other business units to ensure that BI solutions meet business needs Minimum of 8-10 years of experience in IT, with at least 5+ years focused on Business Intelligence, reporting, and data analytics Strong understanding of Business Intelligence concepts (e.g., data modeling, reporting, dashboards, analytics) and how they align with business strategy and decision-making ITIL Foundation (or higher)

Define clear OKRs and drive the execution to achieve them, while educating the internal ecosystem to be self-sustained and independent of top management intervention. Partner with business to drive business value, bring new ideas, challenge the business status quo. Grow and develop the internal team in order to become a business partner, drive standardization and effective solution implementation, review the current capabilities and define the upskilling (e.g. product certification, devops, automation, security) and development plan, attract talent from the market and people who can drive the modernization and standardization, the relationship with business and customers. Inspire, organize and develop the team to become self organized and operate smoothly in the SAFE setup. The leadership role requires to be active part of CTIO management team and drive the execution in sync with CTIO strategy, taking ownership of CTIO and STB topics. Delivery excellence: o Oversee the architecture, development, and maintenance of Commercial order management platforms, ensuring scalability, reliability, and security of systems to handle current and future business demands. o Produce clear roadmap for Ordering function in alignment with business priority, Ensure the alignment with overall digital strategy and NewCo plan. o Define and execute modernization simplification plan for various legacy tools to operate CurrenCo IT ecosystems in more efficient way while NewCo is being built. o Accelerate Ordering API journey for both France and Intl customers, work with business to increase the usages of customer API journey on currentCO. o Work very closely with CPQ and Billing functions to provide seamless user experience for QTB (Quote To Bill) chain and support ongoing initiatives like QTO boost and Order To bill Data quality improvements. o Work with other functions in SalesToBill to define and execute improvement plans for L2C journey. o Accelerate various decommissioning plan in ordering functions. o Ensure compliance with industry regulations and implement robust cybersecurity measures in accordance with security guidelines defined at OB level. o Work closely with Design authority for Implementation of best practices for system design, deployment, and support to minimize downtime and optimize efficiency, o Drive and support technological innovation and digital transformation initiatives within the organization Strong Leadership: o Define and execute the IT strategy for the ordering function in accordance with STB CTIO strategy to meet overall business objectives at OB level. o Build, mentor, and lead a high-performing Ordering IT team, foster a culture of collaboration, innovation, and continuous improvement within the team Business partnership: o Develop and maintain strong partnerships with key business stakeholders across zones and channels (OBI, OBF, DEF..) around ordering function. o Work with business in a partnership mode to simplify and align current business processes and solutions. Stakeholder management: o Engage with key stakeholders Zones, GDO, Marketing, CTIO, Design Authority and other relevant teams globally to ensure alignment and support for the IT roadmap delivery. o Liaise with external vendors and partners to ensure timely delivery of solutions. Define and execute partner strategy across locations, India, Morocco France in accordance with overall partner strategy finalized at CTIO level. o Work with COTS suppliers for ordering scope and push for their product roadmaps in accordance with our need. o Work closely with NewCo and digital Team to ensure smooth operation of currentCo and NewCo simultaneously. key responsibilities Quality Risk Management: o Oversee quality assurance and risk management processes to ensure delivery on time, within scope, and to the highest standards. o Work with other teams in CTIO and ensure E2E Quality testing (for L2C journey) in place, support UAT and production deployment. Budget Management: o Manage the budget for the ordering function, ensuring cost-effectiveness and financial oversight. o Monitor current and forecasted spend on periodic/monthly basis. o Optimize costs on every opportunity across license costs, resource costs and Infrastructure costs. o Always make plan well in advance to offer savings before the start of each yearly budget exercise. Performance Monitoring: o Establish and monitor key performance indicators (KPIs) to assess the success of applications and customer/user satisfaction . o Publish periodic reports indicating progress against several initiative around ordering function. about you Education: Bachelor s degree in Telecom, Computer Science, Information Technology, or a related field Technical knowledge on Commercial Order Management, APIs, automation, security, devops and scale agile processes. Knowledge of TMForum, ITIL, ODA architecture, eTOm. Experience (Year of experience and Qualitative Aspects) Managing Ordering Functions - 5 Years Working on Telecom Domain 15 years Working in a cross-location team culture min 5 years System Integrators and product vendors managing experience min 5 years Executive business stakeholders management experience 3 years Budget management - 3 Years Knowledge and abilities Proven expertise in Commercial order management systems, IT architecture, and integration Deep, intimate knowledge of Telecom Industry specifically B2B business. Versatility in work experience within Telco world, knowledge of full L2C journey. Strong understanding of ODI architecture, TMF eTOM framework, and Open API standards Expertise in data integration and API management Familiarity with agile development methodologies and ITIL practices Experience in transformation from bespoke, fragmented software development legacy to standard target architecture, standard processes, product based out of the box solutions Drive, autonomy and initiative taking, transparency and pro-activity Experience in driving the business in a complex org set up. experience in managing System Integrators and Product Vendors outcome focused, solution and quick testing oriented, interest for technological innovation known for her/his high skills in tech teams management and ability to federate and lead teams ability to think out of the box, flexibility to change the model rigorous in the execution and demanding on technical level and quality of deliverables well known for her/his experience in supplier management, contracts/budgets fluent communication and ability to share successes and difficulties with the communities lead, steer, animate and grow the developers community at ease with international English

about the role Work with product, Technical and Customer Support on identifying problems in different areas where machine learning/statistics can help. Present your findings to both technical and non-technical audiences. Lead traversal technical discussion with CTIO and GDO team Participate in the entire LLM development lifecycle, from problem definition and data preparation to model training, evaluation, and deployment. Identify and own Use case coming from Different BU and lead it from doing POC till industrialization Design and implement novel LLM architectures and training techniques, leveraging deep learning frameworks like TensorFlow and PyTorch. Build and share technical architecture with Business SPOC Develop and maintain efficient pipelines for data preprocessing, training, and inference. Collaborate with data scientists to curate, clean, and prepare high-quality training data for LLMs. Develop, contribute and Lead technical framework for AI use case environment Evaluate LLM performance using appropriate metrics and identify opportunities for improvement. LLM performance evaluation and define metrices Apply advanced machine learning algorithms, statistical methods and predictive modeling techniques on large and varied data sets that include application logfiles, other online application telemetry, structured and unstructured data sources Building machine Learning model and application. help and act as Technical support to Other DS within team. Act as technical consultant for Data & AI use case. Deploy LLMs to production environments and monitor their performance for accuracy, fairness, and efficiency Building machine Learning model and application. help and act as Technical support to Other DS within team. Act as technical consultant for Data & AI use case. Design and develop front-end interfaces for AI-powered applications using modern web technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Lead and Research and development initiative within Team and come up industry standard practice within team to follow in ongoing projects. Stay up-to-date on the latest advancements in LLM research and identify opportunities to incorporate them into your work Act as SPOC from data & AI team to leverage AI capabilities with Business team. Build scalable back-end systems and APIs to support AI model integration and data processing using languages such as Python, Java, or Node.js. Collaborate with researchers to explore new applications for LLMs in various domains. Define Solution design proposal for business Manage the infrastructure needed for data scientists to run their experiments and deploy models. This includes setting up compute clusters with GPUs or TPUs for computationally intensive tasks, configuring cloud storage for datasets, and managing containerized environments for model deployment Document your work clearly and concisely, including research papers, technical reports, and code documentation. about you Extensive experience in between 3-5years of the following domains: Data Science, Machine Learning, Deep Learning, LLM application development, DevOps and UI designing. A minimum of 5 years hands-on applied research experience developing and implementing machine learning models on large scale data sets Expert proficiency interrogating distributed databases (Map/Reduce, Hadoop, Hive, ) is also highly desired should have worked on handling web automation projects. Positive work attitude with ability to work well as a team with personnel from other teams/organizations. Have extensive experience of the design and delivery of AI or Big Data solutions Expertise in machine learning and statistical analysis approaches such as classification, clustering, regression, statistical inference, collaborative filtering, natural Hands-on experience in conducting analyses on unstructured structured / semi-structured data Ability to drive initiatives from within the team and realize them for organization and/or team s benefit. Excellent interpersonal and communication skills. department Products and Marketing Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Develop and maintain Embedded software solutions for communication and data management systems within gateways Design, develop, and test embedded software for gateway devices Collaborate with hardware and software teams to ensure system integration s. Analyze and troubleshoot technical issues related to embedded systems. Write technical documentation and software specifications. Participate in code reviews and integration testing. about you Proficiency in Embedded programming languages (C, C++) Knowledge of Communication protocols (MQTT, CoAP, HTTP) Experience with OpenWRT and development of solutions based on this platform Experience in Software development for gateways Strong background in Wi-Fi technologies and data management Proficient in TCP/IP stack and networking concepts Familiarity with prpl (prpl Foundation) and its frameworks Understanding of real-time operating systems (RTOS) Familiarity with Embedded architectures Ability to work in a team and communicate effectively. department Hosted Staff- Innovation India Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Working close to the Linux kernel and constructing the base layer (embedded Linux, drivers, BSP, bootloaders) of the hardware platforms (Home Gateways) Work on the latest technologies and standards, heavily interacting with different chip-vendors and hardware manufacturers to create the "connected home" of tomorrow Developing software components taking into account the specific architectures of the platform (hardware/software acceleration, offload...) Developing management software for multiple WAN technologies (xPON, xDSL, FTTH, ) Exploiting the chipset and board capabilities to offer the best performances and experiences. Developing software for securely loading and updating the gateways. Creative and able to think conceptually, Eager to learn and try new things Strong analytic and synthesis skills are required about you At least 3 years experience in Embedded Software development (C language mandatory) Hands on experience with Linux software development and very good debugging skills (gdb, JTAG) Good knowledge of the Linux kernel/OS and device drivers (GPIO, flash storage, Ethernet ) Knowledge of Linux bootloaders for embedded systems (u-boot) Knowledge of networking stacks and related management protocols (TCP/IP L2/L3, xDSL, OMCI) Good to have: Experience with openWrt or prpl development is a plus Good to have: Experience with hardware-software integration of chipsets relevant in the router/gateway industry (ARM/MIPS/x86 SoC s from Broadcom, MxL, Qualcomm, Mediatek, ) is a plus department Hosted Staff- Innovation India Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Should prepare technical requirements for project. Should deliver high quality of code, full stack developer. Should participate in application evolution by contributing technical enhancement to the applications. Should provide third level support to production issues from assigned application within defined SLA. Should develop business as well as technical knowledge on the applications. Should participate in project review meetings as and when required. To provide support during UAT. Use defect tracking system and follow resolution of defects. about you Knowledge and Abilities Good written and verbal communication skills, fluent English. Customer centric approach. Problem solving and investigation capabilities. Resolution of production anomalies. Education, Qualifications and Certifications B.E., B.Tech., MCA, M.Sc. (Computer Science) or equivalent. Experience Minimum 3 years experience in software development. Technical Competencies Strong technical skills in Java / J2EE, Oracle (PL/SQL), Web Services(REST), Spring / Struts 2.0, Shell script and Java script. Strong expertize in framework used for automation. Good experience on JIRA, Jenkins and Scrum methodologies. Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc). Software Development Life Cycle following Agile / Waterfall Model. Modify code to resolve existing defects in the production system. Assist in technical, functional planning, analysis, development, and testing activities during the development cycle and provide input to tools, standards, templates, code reviews, and methodology. Strong troubleshooting skills and capability to propose new solutions to business problem. Ability to build up good user ergonomics based on new technologies like Web 2.0, DevOps etc. Work as individual contributor and will be end to end responsible for entire rollout (Jenkins, Ansible). department Chief Technology Info Office Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Design, build, code and develop software as per agreed specifications using JavaScript, HTML , Bootstrap (front-end technologies), Python (server-side logic), My SQL (backend) , Django and Django Rest Framework; Python; Automation, Django, Flask, Fast API, GenAI Development and delivery of new development or enhancements of applications in production Writing reusable, testable, and efficient code using standards Design and implementation of low-latency, high-availability, and performant applications Resolution of production anomalies about you Strong knowledge on Web services and API technologies (REST, XML/JSON, SOAP, XSLT) Expert in Python Working knowledge on Fast API and GenAI cases Excellent understanding of front-end technologies, such as JavaScript, HTML, CSS3 and Bootstrap Good knowledge in using MySQL as backend Expertise in Linux System Admin and Bash Scripting Understanding Django Framework along with webserver Nginx and Gunicorn Good knowledge in Django Rest Framework Familiarity with coding desing patterns in python Good knowledge in OOPS. Familiarity with drf token based authentication and jwt token authentication. Familiarity with some ORM (Object Relational Mapper) libraries Understanding of the threading limitations of Python, and multi-process architecture Familiarity with event-driven programming in Python Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform Able to create database schemas that represent and support business processes Strong unit test and debugging skills Experience in developing and maintaining CI/CD process for enterprise SaaS and on-premise applications using DevOps tools like GIT, Jenkins, Maven, Selenium etc. Operational Experience with containerization technologies such as Docker, Kubernetes, Microservices, Storage Buckets department Chief Technology Info Office Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Bachelor s degree in computer science, Information Technology, or related field. 8+ years of experience in CDN operations or network engineering. Proficiency in Linux system administration. Experience with CI/CD tools and practices. Familiarity with CDN technologies and protocols (HTTP/HTTPS, DNS). Strong scripting skills in Python and Bash. Experience with monitoring tools (Grafana, Prometheus). Knowledge of container orchestration with Kubernetes. Understanding of BGP routing protocols. Experience with HP and Dell server hardware management. Strong understanding of API integration. Experience with MySyslog for logging and monitoring. Knowledge of security best practices and protocols. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Understanding caching methodology using NGINX. Preferred Skills: Knowledge of cloud services (AWS, Azure, GCP). Understanding of web performance optimization techniques. about you Bachelor s degree in computer science, Information Technology, or related field. 8+ years of experience in CDN operations or network engineering. Proficiency in Linux system administration. Experience with CI/CD tools and practices. Familiarity with CDN technologies and protocols (HTTP/HTTPS, DNS). Strong scripting skills in Python and Bash. Experience with monitoring tools (Grafana, Prometheus). Knowledge of container orchestration with Kubernetes. Understanding of BGP routing protocols. Experience with HP and Dell server hardware management. Strong understanding of API integration. Experience with MySyslog for logging and monitoring. Knowledge of security best practices and protocols. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Understanding caching methodology using NGINX. Preferred Skills: Knowledge of cloud services (AWS, Azure, GCP). Understanding of web performance optimization techniques. department Hosted Staff - WHOLESALE Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Consultant - VITAM manages inventory of software/hardware purchased by the entity for new projects and existing install base (licenses, support, SaaS & professional services). Contributes to evolution of software policy and licenses management. Consultant - VITAM ensures the right management of software spending and optimization, proper usages of licenses pool and compliance with contractualized rules. Consultant - VITAM maintains the relationship with vendors. Manage and maintain Orange inventories for customer s supported equipment (e.g. servers, storage) make consistency check with vendor inventory and fix the gap. Work closely with internal teams (Ops / Imp/ Sourcing) to ensure awareness of vendor interlock workflows, provide training or coaching workshop sessions, identify process improvements areas and fix them. Process all requests for additions or removals of asset from support inventories/Databases. Periodically review pricing, support & service level agreements and contractual agreements with vendors, in coordination with sourcing / procurement. Assist in preparation of budget and follow up execution. Submit purchase order requests for vendor services required to support the service, using company financial workflow tools. Manage EOSL (End of service life) by identifying what equipment/license will be EOSL and when, making sure appropriate action plan is being executed. Communicate regularly on usage according to SW/HW vendors contracts, send warning for discrepancies. Ability to analyze inventories - to identify discrepancies. Ability to understand, prepare and present annual budget. Experience on Cisco Webex licensing. about you 6 - 10 years IT Asset management Advance knowledge of IT Asset management including infrastructure like Systems, Storage and license. ITIL Certified preferred. HAM/SAM Certified preferred. IT Service Management Processes such as Incident, Change, Problem, Release and Configuration Management. Exposure on building automated reporting tools a plus. Must have strong written and oral skills. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Job Summary: The Strategic Plan Lead will be responsible for developing, evaluating, and following the execution of the OINIS Strategic Plan based on clear and measurable objectives. In addition, the strategic plan lead will be in charge of Building with all OINIS stakeholders and OW/OB, the Yearly project roadmap based on the values, and ensure the follow up and updates of its execution. This role requires collaboration with various stakeholders to ensure alignment with organizational goals and the accuracy of strategic information. Key Responsibilities: Strategic Plan Development: Lead the creation of the OINIS Strategic Plan, establishing clear and measurable objectives. Evaluation and Adjustment: Oversee the evaluation and necessary adjustments of the strategic plans to ensure effectiveness and relevance. Collaboration: Work closely with OWI and OB counterparts to facilitate the setup and execution of the strategy plan. Financial Accuracy: Collaborate with OINIS Finances to ensure the accuracy of quantitative information related to the strategic plan. Roadmap Development: Partner with OINIS stakeholders and OW/OB to build the yearly project roadmap based on organizational values, ensuring consistent follow-up and updates on execution. Qualifications: Minimum of 8 years of experience in strategic management. Proven track record in developing and executing strategic plans. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Preferred Skills: Experience in project management. Familiarity with financial analysis and reporting. Application Process: Via PIMS about you Reports To: [Head of Strategy] Lead building the OINIS Strategic Plan including clear and measurable objectives. Lead the evaluation and adjustment of the strategy plans Work with OWI and OB counterpart in leading the strategy plan set up and execution Work with OINIS Finances to ensure the accuracy of quantitative strategic plan informations. department Orange Intl Ntwk Infr & Svcs Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Automate build, deployment, and other aspects of the software development life cycle. Evaluate, Design, Implement, and streamline best practices architecture for Cloud and DevOps Solutions Implement microservice / container-based architectures. Conduct technical workshops with the customers and find automated solutions to problems that disrupt the availability, performance, and stability of customer systems. Work with the customer development, QA, security, and operations teams to understand requirements for functionality, performance, and security of applications. Explore and maintain an understanding of the internal architecture and client requirements of our applications. Manage the processes of deployments using a blue-green deployment pattern whenever possible. Implement the observability tools for infrastructure and applications. Ensure proper failover and backup architectures are implemented. Audit the customer environment, perform Gap Analysis, and propose remediation plans to address the gaps using Automation tools. Suggest FinOps practices for resource and cost optimization. Investigate and develop skills in new technologies (Data and AI) and collaborate across the company. about you Experience Total minimum professional working experience of 10 years in IT domain . Minimum 8 years of experience in managing operations of the virtualized platform. Minimum of 5 years of Public Cloud (AWS/Azure/GCP) deployment and management experience 10 years of application integration and deployment experience with a minimum of 5 years of good hands-on experience with cloud services related to computing, network, storage, content delivery, security, deployment, and implementing Cloud and DevOps best practices. Extensive knowledge of various Cloud services at the SDK Level Experience hosting an application on the Public Cloud using Cloud services with IAAS offerings. Expertise in Infrastructure capacity sizing and costing of Cloud services to drive optimized solution architecture, leading to optimal infrastructure investment vs performance and scale. Experience with software and product development lifecycle (incl. coding, coding standards and reviews, source control, testing, debugging, build, deployment, and operations) Good experience in automating manual activities using a scripting language. Expert-level experience in writing infrastructure as code templates Experience in Cloud Native DevSecOps CI/CD components Hands-on experience using version control systems, build, and deployment tools. Good knowledge of Microservices Design and Architecture Provide hands-on technical support for business applications and processes. Balance of strategic and tactical skills and the ability to work on cross-functional teams. Ability to review deployment and delivery pipelines i.e., implement initiatives to minimize chances of failure, identify bottlenecks, and troubleshoot issues. Excellent time management and organizational skills Deep knowledge and experience in complex and large-scale projects Deep understanding of Application, Infrastructure, and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability, etc Technical skills: Extensive hands-on experience using AWS/Azure/GCP Cloud services: Networking, Windows/Linux virtual machines, Container, Storage, LB, Auto Scaling, Serverless Architecture, Managed DB services, DW, Data Factory, and Analytics Services . Must have expert-level hands-on experience in writing Infrastructure As Code templates using Terraform, CloudFormation/Azure Resource Manager templates/ GCP deployment manager . Must possess excellent knowledge of Configuration Management tools ( Ansible, Chef, Puppet ). Must have strong expertise in operating Linux/Unix environments and scripting languages like Python, Perl, Bash, and PowerShell . Expert in architecting and maintaining containerization and virtualization platforms like Docker, Kubernetes, AWS EKS, Azure AKS, GCP GKE, or OpenShift Experience with Version control systems like GitHub , AWS Code Commit, and Azure Repos Experience with CI/CD tools like Jenkins, GitLab, Bamboo, Circle CI, GitHub Actions, and Argo CD Experience with Cloud Native CI/CD tools: AWS Code Build/Pipeline/Deploy and Azure DevOps Experience with monitoring and observability tools like AppDynamics, Dynatrace, DataDog, Prometheus, Grafana, and NewRelic Familiar with Quality and Security Management tools like SonarQube, Snyk, Aqua Security, Fortify, CheckMarx, Selenium, JUnit, Qualys, Tenable and OWASP ZAP Strong understanding of one or more development platforms DotNet technologies, (C#), Java / JavaScript Familiarity with REST API/ Webservices/ Postman Familiarity with Data Ingestion, Analytics, and AI technologies Knowledge of integration techniques (System & network configuration) Knowledge of Databases ( Mysql, MS SQL, MongoDB ) would be a plus. department Orange Business International Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Job Description : Join as Senior Data Analyst at Orange Business utilizing ELK, Power BI, VBA (Visual Basic for Applications to support) all our customers teams. Person will be responsible for Data Analysis while using Advance Excel, ETL. Analyze current and historical data, support Martin to make decisions to improve the accuracy and quality of current pricing as much as possible Person will responsible for Automation via VBA (Visual Basic for Applications to support), Power BI . Person will be responsible for Database (SQL) Management. Database Management, Retention, Sharing & Security will be the core responsibility. Basic understanding of Dataiku, Qlik Sense. Excellent written and Verbal communication skills . Person need to communicate with Vendors and multiple stake holders. Main missions : Data Analysis Automation of Tasks via VBA, Power BI Data Transformation ETL process (extraction, transformation, load) Data Governance. Data Visualization Data Integration & Modelling Release management Documentation about you Primary Technical skills: 4 to 6 years experience on Excel, VBA, Power Point , Power BI Data Governance: Dataiku Data Analysis: (QlikSense, PowerBI, Advace Excel Database : SQL OS: linux , windows Certifications: VBA Certification department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Key Spoc for: Major and Critical all storage Incident. Problem Management Change Management Patch & Release Management on Storage Infra Capacity Management for Storage/Backup Knowledge management (KEDB) High Level and Low-Level Design Document preparation capability as part of Solution Consultant / Technical Architect engagements for Storage/Backup setup. Documentation and Reporting for Storage/Backup Effective handling of User/Technical Escalations Ensure Service Delivery as per agreed SLA and Availability Troubleshoot High Severity incidents, problem & provide proper RCA for all incidents. Root cause analysis and Preventive maintenance Participate in Change management, assess Risk and Impact and implementation plan Take initiatives in learning, certifications & evaluating new Technology & Tools MIS customer report preparation on technology part Work & Drive OEM for the escalated tickets Driving Technical Knowledge Transfers & awareness session on best practices within team Supporting Organization operational Goals without penalties. Supporting Organization on adhering to ISO process Adhere to all the policy and processes defined in client location. about you Technical Operational Role: Maintain and Manage operation of GSDC and NDR and DR Storages System & Backup solution infrastructure. Need to ensure to deliver services as per defined SLA and device availability. department Orange Business International

about the role Representing and champion the Customer within Orange Business Services Fully understanding the nature of the Customer s business and the applications they operate over the Orange Business Services network. Working in partnership with the Customer will increase service optimization and ensure that services provided continue to be appropriate for the Custome To define a future state vision for the customer experience, and developing strategies aligned to that vision. To understand/define/refine the customer expectations and develop "treatments\

about the role Within Orange Business, the Global Platform & Services entity supports business customers in France and internationally and other operational entities of Global Delivery & Operations (GDO) in growth areas by guaranteeing the integration of solutions from start to finish. Our entity provides all Orange stakeholders with the expertise, support and innovation necessary for the design, deployment and operation of solutions. The GPS IED department is involved in subjects involving a high level of expertise, it contributes to the strategic orientation and ensures the incubation in incubator mode of new offers and technologies, particularly in the different fields and Strategic Value Proposition. Within incubation, our objective is to lead technological anticipation initiatives to support our Large Account and Corporate clients and operational teams towards new services and uses. The team works for the French and international scope, with rich multicultural exchanges on a daily basis. **Missions** We are looking for a manager for a team specializing in fixed and mobile network expertise, through WAN / SD WAN solutions and their automation one hand and on the mobile network connectivity / mobile core network solutions for IoT and MPN on the other hand. The team is also responsible for the Pre-Sales qualification of solutions designed, deployed and operated by GDO. In collaboration with our sales and engineering teams, your mission will be to lead the team into innovative areas and the construction of Connectivity, Cloud and Cybersec solution offers under construction. Our objective is to lead technological anticipation initiatives to support our Large Account and Corporate clients and operational teams towards new services and uses. The team works for the French and international scope, with rich multicultural exchanges on a daily basis. Operational management : o Represent the Incubation, Innovation and Early Delivery department within the MSC IOO o Ensure a collective spirit within the team and the incubation department o Contribute to employee skills development plans o Contribute to the development of the value offer supported by the team / department o Participate in periodic employee interviews with the functional manager o Participate in business growth and associated recruitment Local support & project management: He/She is hierarchically responsible for the employees making up the division. Ability to organize the local team with matrix management scope while the functional manager will be responsible for the activities, performance & development need of the employees and this local manager needs to facilitate the local support required for the team. He/She also would contribute on some projects of incubation : 1. IaC NetDevOps Platform 2. Tooling Evolution 3. Portfolio of connectivity offers (with Product & Marketing) 4. PoC or billable customer projects (Typically innovative SD WAN) Activities to support and promote: You work with the team in the areas of IoT connectivity, MPN, SDN, SD-WAN and associated NetDevOps methodology. about you **Skills / Exp rience profile** You have an entrepreneurial spirit: innovate, be a driver of change, take initiatives You are recognized for your interpersonal skills and you know how to lead a team, you like to support and facilitate the daily lives of teams You are committed to developing the skills of employees at OrangeSignificant people management experience, with excellent interpersonal skills. You have Significant knowledge & experience on connectivity, mobile connectivity and innovative solutions on these domains Very good understanding of Orange Business solutions, processes, services and ecosystem : central/local ways of working, roles & responsibilities of the Business Lines & Zones, CTIO, Very good knowledge & experience of MSC IOO (organization, roles & responsibilities, ways of working, HR practices, ). Strong communication and presentation skills to effectively convey information to team members and stakeholders. department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Data Strategy Development: Define and implement a data strategy aligned with the organizations goals and transformation initiatives. Translating needs: A DPO acts as a translator between data engineers, data analysts, and end users. They collect business needs and translate them into requirements for data engineers. Prioritizing requirements: A DPO prioritizes the most critical requirements. Data Dictionary Management: Create, maintain, and update a comprehensive data dictionary to ensure consistency and clarity in data usage. Participate, as Data Delegate PO, in the Platform Data Squad, ensuring that Project management requirements are correctly prioritized. Own the categorization of data between the different tools. Data Integration: Working in conjunction with CTIO, Internal stakeholders and source tool owners, oversee the integration of data from various sources, ensuring consistency and accuracy. Data Field Optimization: Identify and optimize data fields to maximize their value for the business. Stakeholder Collaboration: Work closely with stakeholders to understand their data needs and ensure data products meet their requirements. Making decisions: A DPO makes decisions about the products features and priorities. Driving adoption: A DPO drives adoption of the data product with data analysts and consumers. Ensuring data quality: A DPO ensures that the data used in the data product is clean, secure, and adheres to company-wide governance policies. Data Governance: Establish and enforce data governance policies and standards including Data retention to ensure data quality and compliance. Product Roadmap: Develop and manage the product roadmap for data products, prioritizing features and enhancements based on business needs. Measuring and tracking value: A DPO measures and tracks the value the product delivers to the business and customers. Work with Product Owners to determine how we will utilize AI to maximize the value of the data we have. Work with CTIO and business owners to define and implement ingestion of data to the EDH. Work with internal teams to determine the data we need to build the appropriate dashboards we require to track the metrics agreed ( to improve both the performance of individual projects and our overall results across the board) Continuous Improvement: Promote a culture of continuous improvement by identifying and implementing process enhancement and collecting feedback from various sources about you key accountabilities key result / decision areas (outcomes) Develop and execute a data strategy. Create and maintain a data dictionary. Optimize data fields for business value. Collaborate with stakeholders to meet their data needs. Establish and enforce data governance policies. Develop and manage the product roadmap. Monitor and analyze data product performance. Identify and implement process enhancements. Alignment of data initiatives with organizational goals and successful implementation of the strategy. Consistent and clear data definitions and usage across the organization. Enhanced data utilization and increased business value from data assets. High stakeholder satisfaction and data products that meet business requirements. High data quality and compliance with governance standards. Prioritized and timely delivery of data product features and enhancements Data-driven insights and recommendations for product improvements. Improved efficiency and effectiveness of data management processes. department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role key accountabilities Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network. Log and track faults for voice customers and provide progress update reports until resolution Liaise with next level for fault escalation and resolution. To oversee faults and alarms passed to CTS2 and ensure clearance procedures are applied and followed. To ensure the correct analysis and classification of each fault as it occurs on the network To keep Management informed of any red alert Customer and Network faults, and initiate escalation procedures to next level as necessary, and provide them with all fault details To accept Tickets and able to work with other groups and organization to resolve problem within set times. Any other tasks or projects relevant to job as assigned by the group manager Activate chronic procedures to next level and Service Managers as necessary about you knowledge and abilities Troubleshooting skills on Genesys Framework v7.6,v8.x & Genesys Voice portal Experience on reporting solutions (Informart & contact center analyser) & client interfaces (CCPulse & Genesys Interactive Insights) Knowledge on scripting of Voice XML, PHP & Java Experience on Automatic Speech Recognition & Text to speech (Nuance, Talisma etc) Cosmocom contact center knowledge would be added advantage Working experience on different dialogic crads and Voice Gateways used in CC. Configuration of E1/T1 and understanding of related protocols (ISDN & SIP) Experience on Windows 2000/2003 and Linux/Unix Knowledge on database (mysql, mssql& oracle) and SQL Qualified on Network, LAN/WAN topologies and protocols Ability to carefully plan and co-ordinate work according to a demanding time schedule Excellent interpersonal and communication skills with the ability to operate in a multicultural and cross-functional organization. Service oriented, customer focused, and have the ability to resolve complex - problems through a calculated and methodical approach. Ability to work under pressure. Ability to deal with multiple tasks. Presentation/Report writing skills Excellent problem solving skills are necessary. Proactive, self motivated and determined attitude Flexibility in terms of working hours. English language proficiency required second/multiple international language(s) proficiency beneficial. Education, qualifications, and certifications Engineering degree in telecommunication or Equivalent Formal certifications or trainings (i.e. Genesys Certified Associate (GCA), Genesys Certified Professional (GCP) & Genesys Certified Professional Consultant) Experience Strong experience in telecommunications with 3-5 years technical Relevant experience should be 3-4 years department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Responsibilities: Design and implement NetDevOps strategies and solutions aligned with company goals. Responsible to develop, maintain and improve code scripts to build and operate network devices. Develop and maintain CI/CD pipelines for building, testing, and deployment. Automate infrastructure provisioning and configuration management using DevOps tools and scripting languages. Define and enforce code quality standards, best practices, and security measures within the DevOps environment. Monitor and analyze DevOps performance metrics to identify areas for improvement and optimization. Collaborate with development teams to integrate NetDevOps practices and tools into their workflows. Interlock with other teams to get the customer network requirements to translate it to NetDevOps methodology. about you Primary Skill: Hands-on experience in Network Automation Good experience in working in agile and DevOps Strong experience in developing REST API Expert in DevOps techniques/tools: Git, Ansible, Terraform, Jenkins Expert in building and managing CI/CD pipelines with Jenkins and Github Excellent programming skills in Python Experience in Docker and Kubernetes Detailed knowledge on YAML and JSON Good knowledge in cloud infra and network automation (Azure/AWS/GCP) Secondary Skills : Fair knowledge in network and security basics (WAN, SDWAN, Public Cloud, LAN) Soft Skills: Fluency in English and ability to communicate clearly, verbally, and in writing at all levels. Excellent teamwork and collaboration skills. Excellent analytical and problem-solving abilities. Strong customer focus, able to respond quickly and effectively to customers requests, and able to adapt to a changing customer landscape and challenges. department Global Delivery & Operations Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Design, develop, and maintain MongoDB databases for high-performance applications. Optimize queries and indexing strategies to improve database performance. Ensure database security, backup, recovery, and disaster recovery planning. Monitor database performance and troubleshoot issues proactively. Implement and manage replication, sharding, and scaling strategies. Collaborate with development teams to optimize data models and queries. Perform regular upgrades, patches, and maintenance of MongoDB clusters. Establish and enforce best practices for database administration and development. Support and automate database operations using scripts and tools. about you Strong expertise in MongoDB development and administration. Experience with database performance tuning and optimization. Hands-on experience with replication, sharding, and indexing. Proficiency in MongoDB query language (Aggregation framework, CRUD operations). Knowledge of Database security, authentication, and authorization mechanisms. Experience with Backup and Recovery strategies. Good to have: Experience with Automation tools like Ansible, Shell Scripting, or Python. Good to have: Familiarity with Cloud-based MongoDB deployments (MongoDB Atlas, AWS, Azure, GCP). Good to have: Knowledge of any RDBMS, especially Oracle or PostgreSQL. Good to have: Exposure to other NoSQL databases like Cassandra, Redis, or DynamoDB department Hosted Staff- Innovation India Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Should deliver high quality of code with minimal defects/issues. Collaborate with team members and purpose new ideas/designs. Develop business knowledge as well as technical knowledge of the applications. Actively participate in team discussion and meetings as and when required. about you Knowledge and Abilities Good written and verbal communication skills, fluent English. Good problem solving and reasoning capabilities. Team player and lerning attitude. Education, Qualifications and Certifications B.E., B.Tech., MCA, M.Sc. (Computer Science) or equivalent. Experience 3-5 years Technical Competencies Good hands on experience in Core Java, SpringBoot, REST, Junit Good understanding of JIRA, Jenkins and Scrum methodologies. Database : Postgres, MongoDB, Redis. Software Development Life Cycle following Agile / Waterfall Model. department Chief Technology Info Office Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Vendor Manager-In partnership with Business Units, Sourcing and the Partnership Office, establish and contribute to Vendor Governance. Typical contributions include costs incurred from this vendor, product and customer evolution, performance reviews, certifications. A set of procedures, templates and checklists to ensure that approach to vendor management is structured, objective, measurable and re-usable. This facilitates best practices from initial vendor selection through governance, performance evaluation and continuous improvement. It covers: - vendor assessment during the RFP stage - Service Descriptions and SLAs - Operational Interlocks, Escalation matrices and procedures - Performance Reporting and Root Cause Analyses Constant liaison with operational teams to ensure that: - issues are addressed in a timely manner, - trends are identified - product evolution and developments are shared - training and certification issues are addressed Host vendor performance reviews: - compare vendor performance with commitments - represent OBS s interests in vendor s service improvement initiatives - review costs including performance rebates/penalties about you Negotiation skills (at senior management level), business acumen, presentation/communication skills. Basic understanding of Orange Business cost structures, use of product codes, budget allocation. Ability to produce clear, structured business documentation (e.g. Service Description). Analytical skills. Project Management techniques. Proficient with a Service Management methodology (preferably ITIL). First degree in business, technology or science. Fluent in English; a command of French is an advantage ITIL certification is an advantage Project Management certification is an advantage department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Interlocks with your security organization. Helps in the planning of major changes / projects. Analysis Custom reports, Usage patterns, Trends Analysis, Security review Governance & Audits Risks assessments, audits Configuration. Policies optimizations, mapping sites with Zscaler SSE nodes, policies cleanup. Provide recommendations, Vulnerability management, Maintain secure posture. To act as an end-to-end point of contact for the customer for critical changes. To provide expertise support on escalated incidents. Work towards reducing escalations to higher management by following the incident & change management process guidelines & by providing the best quality of service to customer. Participate in meetings and training session on time and ensure recording the minutes or necessary details where applicable. Continually improve skills / tools usage and contribute to guidelines, knowledge base - QRGs for complex or repeated incidents / changes. Adherence for compliances with ISO, ISAE 3402, SOC2 and customer audits related to policy and configurations. Follow the standard escalation matrix, when required. Provide Tier 3 network security support of Firewall/Proxy/LB environments supporting multiple customers.This position interfaces with external clients and is highly visible.Responsible for general architecture, initial configurations and subsequent management of one or more Firewall/VPN based/IPS/Proxy/DLP/Sandbox systems.Provide 24x7 production support to accept, operate and maintain security elements. There are off shift activities and pager rotation. Conduct daily, weekly, and monthly proactive maintenance activities including configuration changes and version upgrades as per business directive.Remediate vulnerabilities on Microsoft Defender Cloud.Good to have certification on security domain like ITIL, Firewall, Proxy, Cloud Security etc.Good written and verbal communication skills / fluent English.8-12 years of experience. about you Leading Industry security Certifications (CISSP, CCSA, CCNP Security, PCNSA/PCNSE, BCCPA, ZCCA-IA, ZCCP-IA, ZCCA-PA) Proxy:- Zscaler (ZIA, ZPA, ZDX)- PAC file, NSS, MCAS, Various Policy Types- URL & Cloud app, DLP, Sandbox, Advance Cloud Firewall etc. APP Segment, APP Connector. Blue Coat Proxy (SG-800,900, 9000 )- Policy, PAC File Firewalls:- Checkpoint advanced Firewall solution design - implementation and administration. Check Point Security Gateway on R81/80 Checkpoint UTM (2073,3073, 3075) Secure Platform and VSX platform, Juniper SSG (140, 520, 550) and SRX (100, 210, 240), . Palo Alto- (5220, 5240, 5310) (Firewall, Panaroma, Prisma, Global Protect) IDP:- McAfee IPS Load Balancers:- F5 (1600,3600,3900,6400) Event Management:- HP Arc Sight SIEM Express & Logger (7200) UTM:- Fortinet (80,110,300, 1000, 1500) department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets Expected tasks: - Act as point of entry for all inbound first level support. - Adhere to published Service Desk processes, procedures and incidence excellence guidelines at all times. - Manage/process common mail box efficiently and timely convert them into incidents, change etc. - Manage the efficient recording, tracking and escalation of Incidents and complaints. - Ensure Customers are regularly informed on request status or incident progress. - Make assessment of requests that cannot be easily categorized referring them to Service Desk Supervisor if necessary for further qualification based on agreed service levels. - Escalate issues when necessary to Service Desk Supervisor/Manager in line with business escalation procedures. - When necessary Invoke escalation procedures relative to the appropriate Customer/Product/Service SLA with Fault Resolution groups. - Manage the Request/Incident life-cycle, including closure, verification and customer communication. - Manage communications with customers in event of scheduled/unscheduled service disruptions and/or outages. - Assist when necessary in detecting possible problems and assigning them to the appropriate problem management entity/team for them to raise problem records, provide workarounds and conduct Root Cause Analysis activities (RCA) Provide exemplary customer focused support. - Ensure incident reporting data integrity is maintained to the highest possible standards. - Undertake any other reasonable task as assigned by your manager. - Understand the organization and Products/Services provided to its customers. about you Any Degree or Diploma in Electronics/Computers or science required.CCNA, CCNP2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry. 2 year of relevant technical experience. department Global Delivery & Operations Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Role & Responsibilities 24*7 cybersoc support to customer Plan, implement, configure, and migrate market-leading cyber security solutions (Qradar, Sentinel, Arbor, Qualys etc.) Creation and implementation of new SIEM use cases (correlation rules), fine tuning, DDOS managed object, Qualys solution. Configuration, onboarding, and parsing of new log sources in SIEM solution, creation of new MO, defining Threosholds in DDOS solution, working on malware analysis, mail analysis, qualys scanning etc. Classification and investigation of alarms from different threat detection platforms and provision of the processed results to our customers Assessment of the effects of an attack, taking initial measures and making concrete recommendations for action, Improvement of response plans and incident playbooks. Anomaly and attack pattern detection at all stages of the cyber killchain Tool-based and manual threat hunting to detect attacks after zero-day exploits or vulnerabilities with a potentially severe impact on customer environments become known Creation of security reports based on the security incidents within the reporting period Creation of reports and dashboards Ensure adherence to and implementation of best incident response procedures as well as internal and industry standards Participation in on-call duty to ensure incident response even outside of business hours about you education, qualifications, and certifications Degree / Diploma Holders with Cybersecurity knowledge. Excellent verbal & written communication skills in English language Skill Set Mandatory skill set Good hands-on experience on SIEM tools like Qradar, Sentinel. Knowledge on Microsoft Defender Knowledge of DDOS service & mitigation methodology Experience on Incident handling & response Certification in IBM Qradar SOC Analyst/Administratior, SC-200 Secondary skill set Knowledge on Python, any scripting language Malware investigation and reporting Forensic investigation of SPAM / Phising email incidents Knowledge on Qualys, Crowdstrike will be added advantage department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role To have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements) Service Level Management Prepare and publish Program Plan (including Program Structure / Roadmap / Governance Matrix) of Customer Service Strategy; ensure all internal and external stakeholders agree and understand roles and responsibilitiesEnsure full compliance of agreed solutions and services to meet customer needs; proactive monitoring of agreed SLAs in order to deliver exceptional service and acknowledged customer value; focus on beating the targetEnsure successful program management through coordinated management of a portfolio of projects / activitiesEnsure customer sees and feels Orange Business Services delivery as a seamless team irrespective of internal / third party structures; manage Account resource per serviceIdentify and mitigate risks (failure or delay); ensure appropriate levels of business contingency / continuity are in place.Present monthly service reviews and Service Improvement Program actions; manage customer expectations; interpret high level dashboard of all operations to customer (sponsor / service director)Provide customer with informed industry benchmarks e.g. Gartner, Telemark; propose service enhancements which continually position Orange Business Services as best in classProactively review overall service requirements with business users; identify gaps and opportunities, help users articulate needsHelp customer upscale existing contracts; help visualize the enhanced value and assist AGM / ECT build the business case / sales presentationsDevelop innovative proposals e.g. new platforms to maximize the customer business strategyPresent monthly high level dashboard of all operations to Customer Operations Director; highlight trends and value generation opportunitiesWin trusted status as the extended member of customer s service teamPrepare, monitor and advise on Customer Performance ScorecardIdentify and create Additional Customer ValueContinually review efficiency of Orange Business Services processes to ensure delivery of world-class innovative solutionsOptimize operational processes to match economic balance between Orange Business Services industrialized processes (factory deliverables) and customized requirementsContribute thought leadership to Orange Business Services Centre of Excellence of customer / industry requirements to ensure Orange Business Services leads the market Change Management Manage in / out of scope requests and agreeing any change / release management (CM) Financial Management Financial management of the Services P&LPeer review monthly customer billing; ensure bill accuracyAccountable for resolution of billing issues and assist AGM in escalated caseEnsure billing remains consistent with contract and client expectations no surprises about you Customer Service and Service Management Experience 6 to 9 years of experience with at least 3-4 yrs of work experience in customer-facing organizations within the telecom or IT industry Virtual team management experience Good level of practiced technical knowledge of Networks, Voice, Security etc with market understanding Language Skills: English (if not mother tongue, fluent written and verbal), local language Bachelor of Engineering/Diploma in Information Tech will be preferred Technical Skills: good knowledge of Network, IT Services, Security (Palo Alto - Nextgen), Mobility, Voice and/or integration solutions and technologies, CCNA - Voice, CCIP Soft Skills: good communication, negotiation, presentation, organization skills Is fully empowered to coordinator of all entities involved in technical performance of our solutions Can work independently, shows initiative and proactivity Can work well under pressure and can handle escalations calmly and competently. Sound knowledge of IT Infrastructure Library concepts - ( ITIL V4 )-foundation certification. department Global Delivery & Operations Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role To help fuel and manage this growth in the APAC region, we re looking for someone to join our APAC Talent Acquisition team as a Talent Acquisition Specialist that is responsible for the identification and acquisition of finding the exceptional talent across India and possibly across APAC countries i.e. Singapore, Australia, New Zealand, Japan, Korea, Malaysia, China & Hong Kong. If youre thoughtful, excellent at articulating a company story, creative in your approach, able to provide excellent care for candidates, and advise hiring leaders accurately and effectively while balancing multiple searches simultaneously in a vibrant environment - this could be your dream job! Responsibilities Responsible for the end-to-end recruitment process. Source, recruit, interview, and close professionals across a range of Sales, Presales, Cloud, IoT and Security talent, etc. Develop outstanding sourcing strategies, including social networking and direct sourcing, resulting in pipelines that meet ambitious hiring goals Engage applicants from the screening process through candidate shortlisting, and ensure an outstanding candidate experience Working effectively with peers and managers across the company and manage multiple functions/BUs/countries to ensure the selection process results in quality hires. Meeting regularly with managers to understand growth plans and recommend effective and tailored recruiting strategies. Uses data and metrics, and an understanding of the long-term business requirements, to advise a division, set of countries, or subsidiary on the implications of talent gaps. Presents and frames information in a way that speaks to the business needs and influences stakeholders to embrace differentiated and alternative types of talent (e.g., compete, diverse, non-traditional) that may not be typically considered. about you A minimum of 5 years recruiting experience Knowledge of APAC talent market specially India. Bachelors degree and/or equivalent professional work experience. Has recruitment experience in IT / Telco industry will be an added advantage Highly versed in todays sourcing tools strategies, inclusive of advanced Boolean & X-ray searches. Executive presence with a demonstrable track record of building and maintaining partnerships with our leadership and hiring. Ability to foresee strategic business needs and talent markets in developing recruitment strategies, programs, and tools in support of strategic objectives. Able to work in a fast-phase environment. department Human Resources & Employee Exp Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role About the Role We are seeking a Functional Architect with extensive knowledge of Tango CORE mobile payment solution. The ideal candidate will be responsible for analyzing project and application requirements, preparing various project documents, and ensuring compliance with Agile methodologies (Scrum, Kanban, SAFe). Key Responsibilities - Analyze project requirements and prepare analysis, requirement, and functional specification documents. - Utilize test management tools to enhance process compliance and efficiency throughout the development cycle. - Create and present defect reports in a dashboard format. - Develop and maintain project documentation, including UML diagrams, sequence diagrams, and process designs. - Support User Acceptance Testing (UAT) and provide feedback on acceptance reports. - Foster operational efficiency and knowledge sharing within the team. - Propose and implement technical solutions for identified defects. - Analyze service quality and recommend improvements. - Manage documentation using version control software. - Coach team members on technical and business aspects of applications. - Track and report project progress against established plans. about you - Strong skills in requirement gathering and analysis. - Proficient in creating functional specifications and project documentation. - Experience in analyzing application log files and flows. - Capable of workload estimation aligned with project roadmaps. - Skilled in analyzing test results and preparing reports. - Knowledgeable in risk assessment and stakeholder communication. - Familiar with monitoring tools, operating systems, and databases. - Experience with UML modeling tools (e.g., EA, Visio). - Understanding of UML, SQL, Cloud, and Microservices. - Competent in cross-platform compatibility across different web browsers. - Strong analytical skills to identify and resolve system/application bottlenecks. - Excellent written and verbal communication skills in English. - Customer-centric approach with problem-solving capabilities. - Ability to work under tight deadlines and independently support testing activities. department Hosted Staff- Innovation India Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role about you Knowledge and abilities Sound knowledge and understanding of all products and Services offered by Orange Dataiku or similar tool knowledge Quote to order workflows Excellent Communication and leadership skills Good knowledge on Order Quality and Order Booking Rules QTO tools UAT experience Ability to work in a virtual team environment. Excellent knowledge of excel, Access, Power Point Fluent in English Ability to present data to top management and high level view Willing to work in shifts Self Management, Decision -making and customer Oriented Attitude Can Do attitude Education, Qualifications, and Certifications - 2/3 years degree in technical subjects, university diploma, or equivalent relevant experience. Safe Certification Experience minimum 4-6 years experience in telecommunications with solid understanding of business fundamentals throughout the Quote to Bill Experience on driving automations Exposure to Project Management fundamentals Safe/Lean/ knowledge desirable department Orange Business International Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

about the role Job Description : Join as Senior Data Analyst at Orange Business utilizing Elasticsearch/Logstash/Kibana technology (The Elastic Stack also known as ELK) to support all our customers teams.He will be responsible for Data Transformation which included Three-step ETL process (extraction, transformation, load), Power BI. Data Governance (Dataiku) includes Folder structure per activity, perform a yearly audit to prune the old, unused, backup, Account Audit He will be responsible for Database (MySQL) Management. Database Management, Retention, Sharing & Security will be the core responsibility. Data Visualization (QlikSense, PowerBI), includes License management, Virtual proxies, Certificates, upgrade of the platform. Data Integration & Modeling : Data preparation should be done in Dataiku and stored in MySQL, QlikSense can be useful when working with large datasets. Quality Management ( Metrics & Checks for all key input, milestone, or output datasets , create extra datasets that would monitor quality) Project Documentation (High-level flow description, special cases). Documentation should be simple / clear which can be leveraged by new Joiners / Handover. Main missions : Database Management . Data Transformation ETL process (extraction, transformation, load) Data Governance. Data Visualisation Data Integration & Modelling Application development Release management Documentation about you Primary Technical skills: 4 to 6 years experience on Elastic Stack , ETL Process, Power BI Languages: Python, Data Governance: Dataiku Data Visualization: (QlikSense, PowerBI) Database : MySQL OS: linux, windows Cetifications: Dataiku : Core Designer Certificate Python Certified Associate Programmer department Global Delivery & Operations Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

about the role Develop, integrate, and maintain system-level software solutions. Manage and optimize Linux (RHEL) environments for performance and security. Implement and maintain CI/CD pipelines for seamless deployments. Work with DevOps tools such as Jenkins, Git, Docker, Kubernetes, Ansible, and Terraform. Deploy and manage applications on OpenShift and at least one public cloud platform (AWS, Azure, or GCP). Configure and manage NGINX, load balancers, and reverse proxies for high availability. Automate infrastructure setup and system processes using Infrastructure as Code (IaC). Monitor system performance and implement improvements. Ensure security best practices in system design and deployments. Collaborate with cross-functional teams to enhance DevOps and system software processes. about you Experience in system software engineering, DevOps, and Linux administration. Strong hands-on expertise in Linux (RHEL), system tuning, and troubleshooting. Deep knowledge of DevOps tools (Jenkins, Git, Docker, Kubernetes, Ansible, Terraform, etc.). Experience working with at least one public cloud platform (AWS, Azure, or GCP). Proficiency in OpenShift deployment and management. Hands-on experience with NGINX, load balancers, and reverse proxies. Understanding of Infrastructure as Code (IaC) and automation techniques. Strong analytical and problem-solving skills. Good to have: Knowledge of Shell or Python scripting for automation. Good to have: Experience with monitoring tools like Prometheus, Grafana, or ELK Stack. Good to have: Familiarity with security best practices in DevOps and system software. Good to have: Relevant certifications in Linux, DevOps, or cloud technologies. department Hosted Staff- Innovation India Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.