Company Description ORAI is an advanced conversational AI & Voice Ai platform that engages customers and offers actionable insights to businesses for creating more personalized and richer experiences. We assist companies in implementing AI chatbots across various channels including chat, digital ads, messaging, social media, email, SMS, and websites. Role Description This is a full-time on-site role for a Business Development Manager located in Bengaluru. The Business Development Manager will conduct market research and identify potential clients, develop business strategies, and build client relationships. Responsibilities include preparing business proposals, negotiating contracts, and enhancing the brand’s market presence through effective sales strategies. Monitoring industry trends and coordinating with marketing and product development teams will be essential day-to-day tasks. Qualifications Strong skills in Market Research, Strategic Planning, and Business Strategy Ability to take Product Demos Proven experience in Client Relationship Management, Sales, and Negotiation Excellent Communication, Presentation, and Networking skills Ability to coordinate with cross-functional teams, including Marketing and Product Development Analytical mindset and problem-solving skills Bachelor's degree in Business Administration, Marketing, or a related field Experience in the technology or AI industry is a must Preferred Female Candidates or someone who want to restart the career in IT Sales and Consulting. Job Location : Sarjapur Road, Bangalore. Show more Show less
ABOUT ORAI ROBOTICS: ORAI Robotics is a leading AI technology company and a top Meta solution partner, transforming business communication with Conversational AI, Generative AI, Agentic AI, and Role-Based AI Agents. We create seamless, AI-driven customer interactions across websites, mobile apps, and WhatsApp, driving automation, personalisation, and growth. #WePowerConversations. Key Responsibilities: • Manage client onboarding, training, and adoption of chatbot solutions • Act as the primary point of contact for client queries and support • Coordinate between clients and the tech team for custom chatbot requirements • Monitor client satisfaction and ensure high retention • Gather and document client requirements and feedback • Troubleshoot and resolve client issues on time • Maintain client records, reports, and project updates • Assist in optimising chatbot performance based on user feedback • Use Excel and Google Workspace tools to manage data, reporting, and documentation. REQUIREMENTS: • The candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should know basic AI tools. • Bachelor's degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. Proficiency in Microsoft Office and CRM software preferred.