Job Title: Oracle DevOps Fusion OTC OM-Solution ArchitectLocation: Bangalore Experience: 12+ yearsWe are seeking an experienced Oracle DevOps Fusion Order to Cash (O2C) OM Functional Consultant to join our dynamic team. The ideal candidate will have a deep understanding of Order to Cash cycle focused within Order Management including Order Orchestration, Master data management for Customers/Items, Pricing, Order fulfilment/shipment transactions, Transfer order & Month end close processes with a very good understanding of DevOps methodologies.
Key Responsibilities
- Lead the development and support of Fusion OTC-OM processes and solutions.
- Collaborate with cross-functional teams to enhance system performance and reliability.
- Implement DevOps practices to streamline development, testing, and deployment processes.
- Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support
- Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement.
- Provide guidance and mentorship to junior team members.
- Manage project timelines and stakeholder expectations effectively.
- Conduct system configurations, testing, and user training as needed
- Manage functional/technical team within Value Stream
Oracle DevOps Organization is supporting multiple Oracle Fusion Instances within JCI. Oracle DevOps Fusion O2C-OM Lead will be single point of contact (SPOC) for this functional Value Stream for all development and support related activities.
- Analyze Oracle Fusion Enhancements/Change Requests and Support activities
- Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPOs, Delivery Leads & Solution Architects.
- Capacity planning of resources based on approved backlogs for enhancements and support tickets to meet deliverable timelines provided to business stakeholders
- Coordinate with other Value Stream Leads within Fusion DevOps, Delivery and Support Leads for other Edge applications to address any integration issues between OM and other Values streams/integration areas on a timely manner
- Scheduling, Reviews and approvals for production deployments working with Global Deployment/Release leaders
- Optimize and effectively manage Enhancements and support ticket backlog within the Value Stream reviewing with the team
- Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
- Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams
- Share Value stream level reporting with KPIs for the Value stream with Global and Regional DevOps Leaders
Required Skills
- Bachelor s degree in engineering or Information Systems or equivalent
- 12+ years of overall experience within Oracle Fusion and Oracle EBS ERPs
- Proven track record in Order Management, Extensions, Orchestration, Pricing space within Oracle Fusion ERP
- Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within Order Management, Extensions, Orchestration, Pricing areas
- Hands on experience within Oracle Fusion ERP
- Ability to communicate with technical teams as well as Business audience
- This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability
- Excellent Customer facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment
Preferred Skills
- Oracle Cloud certifications.
- Experience with Agile methodologies.
- Knowledge of additional Oracle modules.
