Oracle DevOps Fusion OTC-OM Solution Architect

Job Title: Oracle DevOps Fusion OTC OM-Solution Architect

Location: Bangalore Experience: 12+ years

Job Description:

We are seeking an experienced Oracle DevOps Fusion Order to Cash (O2C) OM Functional Consultant to join our dynamic team. The ideal candidate will have a deep understanding of Order to Cash cycle focused within Order Management including Order Orchestration, Master data management for Customers/Items, Pricing, Order fulfilment/shipment transactions, Transfer order & Month end close processes with a very good understanding of DevOps methodologies.

Key Responsibilities:

• Lead the development and support of Fusion OTC-OM processes and solutions.
• Collaborate with cross-functional teams to enhance system performance and reliability.
• Implement DevOps practices to streamline development, testing, and deployment processes.
• Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support
• Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement.
• Provide guidance and mentorship to junior team members.
• Manage project timelines and stakeholder expectations effectively.
• Conduct system configurations, testing, and user training as needed
• Manage functional/technical team within Value Stream

Oracle DevOps Organization is supporting multiple Oracle Fusion Instances within JCI. Oracle DevOps Fusion O2C-OM Lead will be single point of contact (SPOC) for this functional Value Stream for all development and support related activities.

• Analyze Oracle Fusion Enhancements/Change Requests and Support activities
• Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPOs, Delivery Leads & Solution Architects.
• Capacity planning of resources based on approved backlogs for enhancements and support tickets to meet deliverable timelines provided to business stakeholders
• Coordinate with other Value Stream Leads within Fusion DevOps, Delivery and Support Leads for other Edge applications to address any integration issues between OM and other Values streams/integration areas on a timely manner
• Scheduling, Reviews and approvals for production deployments working with Global Deployment/Release leaders
• Optimize and effectively manage Enhancements and support ticket backlog within the Value Stream reviewing with the team
• Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams
• Share Value stream level reporting with KPIs for the Value stream with Global and Regional DevOps Leaders

Required Skills:

• Bachelor ‘s degree in engineering or Information Systems or equivalent
• 12+ years of overall experience within Oracle Fusion and Oracle EBS ERPs
• Proven track record in Order Management, Extensions, Orchestration, Pricing space within Oracle Fusion ERP
• Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within Order Management, Extensions, Orchestration, Pricing areas
• Hands on experience within Oracle Fusion ERP
• Ability to communicate with technical teams as well as Business audience
• This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability
• Excellent Customer facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment

Preferred Skills:

• Oracle Cloud certifications.
• Experience with Agile methodologies.
• Knowledge of additional Oracle modules.