Ops Sup Sr Supervisor

As an Ops Sup Sr. Supervisor at our company, your role involves providing full leadership and direction to a team of employees to deliver operations support services in coordination with the Operations - Core team. Your responsibilities will include: - Leading and mentoring a small Operation Support team, delegating tasks, and recommending new work procedures - Analyzing Operations information to solve problems and identify hiring needs - Serving as a backup for the manager when needed - Operating with a limited level of direct supervision and exercising independence of judgment - Acting as a subject matter expert to senior stakeholders and managing teams - Ensuring exceptional client experience and compliance with laws and regulations - Assessing risk in business decisions and supervising others effectively Qualifications required for this role include: - 12-15 years of related business experience with at least 3 years of supervisory experience - Proficiency in Microsoft Office - Proactive leadership, motivational skills, organization, and time management skills - Problem-solving and decision-making skills - Clear and concise written and verbal communication skills Education: - Bachelors degree/University degree or equivalent experience This job description provides an overview of the work performed, and other duties may be assigned as required by the company.,