Operations Support

Job Description

Who can Apply? Students in final semester or recent pass out of BE/B.Tech, BBA/MBA (Operations), BCA, MCA Strong communication skills (verbal & written). Proficient in Microsoft Word, Excel, and Google Maps. Active problem-solving ability and decision-making skills. Analytical mindset for handling data and reports. Roles & Responsibilities: Manage customer complaints and ensure timely resolution. Prepare regular reports and perform data analysis for performance tracking and improvement. Assist Billing & Receivables team in payment follow-ups. Provide support to the operations (OPS) team Field Technician (FT) bills verification. FT attendance, tracking, and next-day planning. ODI sheet preparation and fault follow-ups with customers. Monitor operational metrics and flags Overlooked faults. Perks & Learning Opportunities: Hands-on exposure to core operations and field management. Practical understanding of scheduling and customer service in real-time environments. Opportunity to collaborate with billing, field, and planning teams. Job offer as per performance & requirement after completion of 1 year Job Types: Full-time, Internship Contract length: 12 months Pay: ₹9,000.00 - ₹10,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Location: Mohali, Punjab (Preferred) Work Location: In person Speak with the employer +91 9115104460 Application Deadline: 25/05/2025 Expected Start Date: 02/06/2025