About Us
The Marketplace Guru
is an E-Commerce Marketplace Agency and Accelerator dedicated to driving global growth for brands. We help brands scale internationally by integrating them into our cross-border fulfillment network and executing strategic marketing campaigns across multiple global marketplaces. We help brands grow, and win—globally.
Our Services Include
- Channel onboarding/Marketplace onboarding
- PPC Management
- SEO and Listing Optimization
- Content creation and creative optimization
- Storefront management
- Brand Strategy
- Inventory Forecasting
- Fulfillment and Shipping
- Brand Hygiene
- Data insights analysis
- Ensuring compliance for global markets
About The Role
The Operations Specialist will be responsible for managing the end-to-end purchase-to-payment process, ensuring smooth coordination between internal teams, vendors, warehouses, logistics partners, and finance. The role involves inventory tracking, documentation, vendor management, shipment coordination (including overseas imports), catalog maintenance, and reconciliations.
Key Responsibilities
- Inventory Management
- Maintain accurate stock levels across warehouses and systems.
- Track stock movement (inbound/outbound) and update records in real time.
- Coordinate with warehouse teams for GRN, stock audits, and discrepancies.
- Monitor low-stock alerts and initiate timely purchase orders.
- Vendor Coordination & Purchase Cycle
- Manage vendor communication for POs, delivery timelines, pricing, and quality issues.
- Ensure timely receipt of goods, documents, and invoices.
- Follow up for confirmations, dispatch details, and compliance documents.
- Maintain vendor master data and update agreements/terms.
- Overseas Import & Shipment Handling
- Coordinate with international suppliers, freight forwarders, and customs agents.
- Track shipment status end-to-end: booking → pick-up → transit → customs clearance → final delivery.
- Prepare and verify import documentation (invoice, packing list, BL/AWB, COO, etc.).
- Ensure timely duty payments and clearance to avoid demurrage.
- Work with finance for payment scheduling against milestones.
- Reconciliation & Reporting
- Reconcile PO vs GRN vs Invoice discrepancies.
- Follow up with vendors/warehouse/finance to close mismatches.
- Maintain monthly reconciliation reports and dashboards.
- Support internal/external audits with required documentation.
- Catalog Management
- Maintain and update SKU master data: descriptions, pricing, pack sizes, vendor codes, etc.
- Coordinate with Marketing, Sales, and Tech teams for catalog updates.
- Ensure accuracy and consistency across platforms and internal systems.
- Conduct periodic catalog hygiene checks.
- Invoicing & Payment Coordination
- Verify vendor invoices for quantity, rate, and tax accuracy.
- Submit invoices to finance with all supporting documents.
- Track invoice status until payment completion.
- Handle queries from vendors or finance regarding payments.
Qualifications (Please Apply Only If You Meet These Requirements)
- 0-1 years of experience in sales (sports, fitness, or consumer goods preferred).
- 1–3 years of experience in operations, procurement, or supply chain roles.
- Excellent communication, pitching, and selling skills.
- Strong stakeholder management and relationship-building abilities.
- Entrepreneurial mindset – self-driven, adaptable, and proactive in a startup environment.
- Expertise in G Suite / Google Sheets with 55+ WPM (Typing Speed).
Bonus Skills
- Knowledge of sports equipment, tennis, badminton, or other racket sports.
- Experience with international logistics, freight forwarders, and customs processes.
- Ability to analyze cost efficiencies across vendors, shipments, and inventory.
- Experience in SKU rationalization and catalog structuring.
- Capability to work in fast-paced, multi-stakeholder supply chain environments.
- Strong problem-solving skills, especially for shipment delays, document gaps, and mismatches.
The Marketplace Guru Core Values
- Smart Tech, Smarter Moves: We don’t just use tech — we embrace it. AI and tools fuel faster action and smarter results.
- 1+1 = 11: Through mentoring, collaboration, and trust, we achieve more together — transforming good teams into great ones. Soft on People, Tough on Problems: We lead with empathy and respect while tackling challenges with unwavering resolve.
- Clear, Kind & Consistent: We communicate openly and respectfully. Clarity and consistency fuel progress. Intrapreneurial Instinct: We take ownership, adapt to challenges, and pursue continuous learning to push the organization forward.
- Intrapreneurial Instinct: Excellence isn’t just a goal — it’s our standard. We take full responsibility, adapting to challenges with resilience. With a commitment to continuous learning, we proactively create opportunities that fuel the org forward.
- Courage to Speak, Strength to Listen: We share truth with care - even when it’s hard. Feedback is intentional, not impulsive. We think about the “WHY” , care about the “HOW”, and deliver it when it matters most - in the movement. And when others speak, we listen to understand, not to respond.
Expectations (What To Expect)
- Work Hours: 46 hours a week, with 8 hours per day.
- Competitive Salary: Attractive base salary.
- Work From Home: Permanent WFH setup, provided you excel at your job
- A dual Monitor setup is required (at least 8GB of RAM) + 50 MBPS Internet Speed.
- Learning Resources: Unlimited access to our SOP Library to support your professional development.
- Career Growth: Clear path to advance to Account Director, with the opportunity to manage 60+ brands.
- Career Support: Ongoing guidance and mentorship for your career advancement and personal growth.
Skills: shipment handling,inventory planning,inventory management,catalog management,operations,vendor coordination,shipments,logistics management,crm,invoicing,data reconciliation
