Operations Manager

Work Level

Core

Leadership

Industry Type

Function

Key Skills

Education

Note: This is a requirement for one of the Workassist Hiring Partner.

Primary Responsibility:

As a Branch Operations Executive, you will be responsible for ensuring smooth and efficient daily operations at a Mutual Fund branch. You will support operational processes, investor servicing, and administrative tasks to maintain high standards of service, compliance, and accuracy.

Key Responsibilities

Operational Support & Processing

Oversee day-to-day branch operational activities and ensure processing of transactions is accurate and timely.

Monitor R&T (Registrar & Transfer Agent) related activities at the branch level.

Maintain records and documentation of operational workflows and tasks.

Customer & Investor Service

Provide effective customer service by responding to investor queries, concerns, and service requests professionally.

Assist with investor relations and service delivery, ensuring high levels of client satisfaction.

Reporting & MIS

Prepare and manage MIS (Management Information System) reports related to branch operations.

Track operational metrics and escalate issues as needed for resolution.

Company Description

Workassist is an online recruitment and employment platform based in India, connecting employers with the right talent across diverse industries. By leveraging technology in e-recruitment, Workassist delivers curated profiles to employers and job opportunities to seekers of all experience levels. With a commitment to enhancing the hiring process, Workassist serves industries such as Banking & Finance, Consulting, Sales & Marketing, Healthcare, IT, Operations, and Legal. Our global reach and adaptability ensure the best matches for both job seekers and recruiters.

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!