Job Description

Work Level : Individual Core : Self Motivated, Result Driven, Problem Solving Leadership : Conflict Management, Responsive Industry Type : NBFC Function : Operations - Other Key Skills : Supply Chain,Rbi,Msme,Kyc,CKYC,National Automated Clearing House (NACH),NACH Education : Graduate Note: This is a requirement for one of the Workassist Hiring Partner Primary Responsibility: Scope, identify, evaluate and build in digital enablers to improve internal and external customer experience on platform 1. Work on Business Transformation/Digitization projects (75%) Own, manage and implement all new initiatives/projects/solutions aimed at Automation/Digitization of internal and external processes related to Onboarding, Transactions and Settlement on the platform Lead and collaborate with Product/IT teams to design, implement and drive adoption both internally and externally Engage with relevant stake holders to ensure all necessary internal approvals are in place as per the relevant policies and internal guidelines To involve in preparation of relevant manuals, process notes etc required to be provided to users (internal and external) to enable quicker adoption of new initiatives/enablers Track market developments in fintech industry & business trends, identify relevant enablers which can be adopted for implementation with aim to be ‘first to market’ Ensure regular customer feedback is taken, measure success of projects implemented and identify how to increase adoption Drive transformation projects identified for the organization to diversify into new streams/provide value added services Company Description Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers. For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2 (Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less