Operations Manager

Job Title: Operations Head

Company: Vpinnacle Loans & Project Advisors Pvt. Ltd.
Location: Andheri East, Mumbai
Work Mode: Work from Office
Work Days: Monday – Saturday
Timings: 9.30am-6.30pm

About the Company

Vpinnacle Loans & Project Advisors Pvt. Ltd. is a rapidly growing financial consulting firm specializing in Construction Finance, Project Loans, Home Loans, Mortgage Loans, Builder Funding and Corporate Finance solutions. We cater to PAN India clients and work with leading banks & NBFCs.

Role Overview

The Operations Head will be responsible for overseeing end–to–end business operations, ensuring smooth coordination between internal teams, banking partners, and clients. The role involves improving efficiency, establishing processes, and driving consistent performance across departments.

Key Responsibilities

• Manage and supervise day-to-day business operations across all verticals.
• Implement effective SOPs and streamline processes to improve productivity and client experience.
• Coordinate with Banking & NBFC partners for documentation, loan approvals, disbursement follow-ups and escalations.
• Lead and guide teams such as Telecalling, Credit, Sales to meet business requirements
• Allocate work, track performance, and ensure achievement of weekly & monthly deliverables.
• Develop and monitor dashboards, MIS reporting, and operational KPIs.
• Ensure compliance with company policies, data security, and regulatory requirements.
• Resolve operational bottlenecks and support management in strategic decision-making.
• Manage onboarding of new employees and ensure smooth cross-team communication.
• Maintain professionalism and client confidentiality at all times.

Required Skills & Qualifications

• 6–12 years of experience in Operations Management (preferably in Banking / NBFC / Financial Services / Real Estate Finance).
• Strong leadership and team-handling skills.
• Excellent communication skills (written & verbal).
• Good knowledge of loan processes, documentation & financial compliance.
• Ability to work under pressure and meet timelines.
• Problem-solving mindset with strong organisational and planning skills.
• Proficiency in MS Excel, CRM tools & MIS reporting.

Key Attributes

• Result-oriented
• Process-driven
• Responsible & disciplined
• Team mentor and motivator
• Ethical & trustworthy with high integrity

Salary

Competitive and based on experience.

How to Apply

Interested candidates can share their CV at: admin@vpinnacle.com

Job Type: Full-time

Pay: From ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment

Experience:

• B2B: 1 year (Preferred)

Work Location: In person