Operations Manager

0 years

5 - 7 Lacs

Posted:1 hour ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Operational Management

  • Manage day-to-day operations to ensure efficiency and productivity.
  • Implement SOPs and ensure adherence across departments.
  • Monitor operational workflows and identify areas for improvement.
  • Coordinate with cross-functional teams to ensure seamless service delivery.

B. Process Improvement

  • Conduct periodic audits to assess operational gaps.
  • Develop and implement strategies to improve efficiency and reduce costs.
  • Introduce automation, system improvements, and best practices.

C. Team Leadership

  • Supervise, mentor, and guide operations teams.
  • Conduct performance reviews, provide training, and ensure staff development.
  • Resolve conflicts and maintain high team morale.

D. Customer / Patient Service Management (If Hospital Setting)

  • Ensure high standards of customer/patient experience.
  • Handle escalated issues and ensure timely resolution.
  • Monitor feedback systems and implement corrective actions.

E. Compliance & Quality

  • Ensure compliance with statutory regulations, organizational policies, and industry standards.
  • Support accreditation processes (NABH/NABL/ISO, if applicable).
  • Maintain documentation and records as per SOPs.

F. Resource & Inventory Management

  • Manage allocation of manpower, equipment, and resources.
  • Oversee procurement, stock levels, and vendor coordination.
  • Ensure cost-effective utilization of resources.

Job Type: Full-time

Pay: ₹45,000.00 - ₹65,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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SRV Hospital logo
SRV Hospital

Hospitals and Health Care

Mumbai Maharashtra

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