Operations Manager - Jacadi Paris - Luxury Kids Apparel Brand

Job Description

Job Description: Operations Manager. Profile Summary: The Operations Manager is responsible for coordinating and managing the retail operations for the companys luxury apparel business. The ideal candidate will be a hands-on professional with a solid background in childrens apparel or multi-brand retail and a passion for quality and excellence. Key Responsibilities: Strategic Planning, P&L Accountability: Execute business strategies aligned with the company's goals and objectives for the omni-channel brand. Identify growth opportunities, market trends, and competitive threats. Take full ownership of the P&L for the luxury apparel brand. Develop and manage budgets, monitor financial performance, and ensure the achievement of revenue and profitability targets across sales channels. Prepare and present reports on business performance, strategic initiatives, and other key metrics to senior management. Utilize management information tools and analyze reports to identify and address trends and issues at retail stores. Operational Management: Oversee the stores’ operations teams and ensure that best practices are shared and implemented in all key performance areas of operations. Liaise with brand partners, stores, and visual merchandisers to ensure consistency of brand execution. Identify, communicate, and delegate key responsibilities and practices across the store team to ensure a smooth flow of operations. Maintain records and ensure compliance with all the compliance requirements and regulatory norms. Oversee and manage inventory across multiple retail locations, ensuring optimal stock levels, accurate product tracking to meet customer demand and support operational goals. Maintain relationships with key Clients, managing and overseeing order fulfillment and complaints. Implement and maintain retail operational policies and procedures to incorporate a sales plan, cost control, shrinkage management and reduction, audit compliance, and people management. Team Leadership and New Store Launch: Manage the overall training, and employee development to ensure consistent delivery of service excellence. Plan and execute strategies with the Human Resources team for being proactive in recruitment, selection, orientation and training. Oversee new store fit-outs and openings. Act as the primary contact between all teams (Mall, contractor, operations, and brand) within corporate guidelines to meet or exceed sales and financial goals and objectives. Qualifications & Skill Requirements: 10+ years of experience as an operator in retail, ideally with 5 years in a leadership role in fashion retail. Demonstrated excellence in process building and organizational skills in a high-growth environment. Strong "hands-on" operational experience combined with robust people development skills. Strong written and oral communication skills. Comfortable managing complexity; results-driven and a people-focused business leader. Proactive, with a commercial mindset and profit-driven approach. Innovative and strategic thinker with strong leadership skills. Fast-paced team player with high motivation. Job Location: Lower Parel, Mumbai. Reporting Manager: Director.