This role will be part of Cisco’s international communications team which supports employee and executive communications , PR and social medi a in markets outside of the U.S .
The Operations Manager, APJC and EMEA, will play a n important role in strengthening team effectiveness and streamlining process es across our regional teams. Partnering with regional communications leadership and the central operations team, you will help to optimize productivity and ensure programs are delivered on time, on budget and against defined goals . As part of the engine driving our team ’s success, you’ll use your operations expertise to build systems and processes that help our teams work smarter and more efficiently.Key Responsibilities
- S upport strategic planning, campaign execution and day-to-day operations including team meetings, offsites, quarterly and long-term planning, and other key activities that keep team operations organized and on track.
- Identify and implement opportunities to improve processes, eliminate inefficiencies, boost productivity, and enhance how our teams work together across regions .
- Support the adoption of operations initiatives, tools and best practices across APJC and EME A to ensure projects are delivered on time, within scope, and with measurable impact.
- Track, analyze, and report on KPIs; synthesize insights to help leadership make data-driven decisions and adjust strategies.
- Support APJC and EMEA leadership to m anage regional budgets , resources and spend. Identify opportunities for efficiencies aligned to the annual plan.
Minimum Qualifications
- 8 + years of marketing and/or communications management experience with a focus on program management .
- Experience managing multiple stakeholders , with the ability to work across various time zones and cultures to support teams across APJC and EMEA.
- Proficiency in using AI tools and platforms to streamline processes , analyze data, and drive operational efficiency .
- The management skills with demonstrable experience to manage budgets, track ROI, and optimise resources .
- Fluency in business-level English.
Preferred Qualifications
- Outstanding organizationa l, planning and problem-solving skills with the ability to spot opportunities and turn them into results .
- Ability to manage multiple priorities and deadlines in a fast-paced environment, with sound judgment and adaptability .
- Confident communicator that can build trust, alignment and influence cross-functional teams .
- Comfortable working in a complex, global organisation that requires influence for success across various functions .
#WeAreCisco
(This is the Standard and cannot be changed)#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
