Operations manager - food service

Roles and Responsibilities:

• Overseeing the day-to-day operations.
• Coordinating and managing the departments, such as housekeeping, food and beverage, and front desk.
• Developing, implementing, and reviewing operational policies and procedures.
• Ensuring high levels of guest satisfaction through excellent service.
• Conducting regular inspections to ensure adherence to health and safety regulations.
• Managing budgets and financial plans, and controlling expenditure.
• Handling customer complaints and queries in a timely and efficient manner.
• Recruiting, training and supervising staff members to ensure high standards are met.
• Regularly reporting to the owner or senior management on business performance.
• Implementing strategies to increase visibility and competitiveness in the market.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• Food industry: 2 years (Preferred)

Location:

• Pattalam, Chennai, Tamil Nadu (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person