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Operations Manager, BLT01

Operations Manager, BLT01

Amazon

10 - 13 years

18 - 20 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

operations management data analysis performance management people management skills process improvement customer experience management sql recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Typical responsibilities will include: Understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement Be data driven, develop and report performance metrics and identify opportunities for improving Customer Experience. Develop efficient people management skills in leading a team of Team Leads, Station associates and Out on road associates Good to have Skills Proficient Data analysis skills in Excel SQL proficiency is preferred Should be flexible with shifts People management, efficiently manage a diverse team Derive data driven actionable insights to improve delivery & customer experience Be proficient in both UTR & OTR operations

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Operations Manager, BLT01