Operations & Inventory Manager

Job Description

As our Creative Lead / VP of Design, you will be the artistic compass guiding Futurewagons visual identity. Combining product design prowess with graphic design creativity, you will be at the forefront of all design undertakings, ensuring our brand resonates profoundly with our audience. Key Responsibilities: Product Design: Craft intuitive, user-centric designs for our digital products, ensuring they align with our brand and offer an unparalleled user experience. Graphic Design: Conceive and execute captivating graphics for our marketing campaigns, websites, and social media channels. Brand Vision: Be the guardian and innovator of Futurewagons visual identity, ensuring consistency while pushing the boundaries of design. Team Leadership: Inspire and guide a team of designers, fostering a culture of creativity, collaboration, and excellence. Stakeholder Collabration: Work closely with product managers, marketers, and developers to ensure design visions are realized in the final outputs. What Were Looking For Proven Experience: A strong portfolio showcasing your prowess in both product and graphic design. Innovative Mindset: A penchant for pushing design boundaries and staying ahead of trends. Technically Proficient: Expertise in design tools such as Sketch, Figma, Adobe Creative Suite, and others. Collaborative Spirit: Ability to work seamlessly with various departments, translating ideas into tangible designs. Leadership Skills: Experience in guiding and mentoring design teams, driving projects from conception to completion. Join Us If youre a design maven eager to make a mark, to shape the visual voice of an evolving brand, and to lead a dynamic As an Operations Inventory Manager at Futurewagon, youll play a key role in ensuring our products are always available, our operations run smoothly, and our supply chain is optimized. Your missionTo streamline inventory management, enhance operational efficiency, and support the seamless execution of product launches, re-orders replacements. Key Responsibilities: Inventory Management: Track stock levels, monitor demand patterns, and ensure timely replenishment to prevent shortages or overstocking. Data-Driven Planning: Use insights and trends to forecast inventory needs, optimize storage, and reduce inefficiencies. Supply Chain Coordination: Work closely with suppliers, logistics partners, and internal teams to maintain a smooth flow of goods. Process Optimization: Identify bottlenecks, refine workflows, and implement best practices for better efficiency. Product Launch Support: Ensure all inventory and logistics align with product launch schedules and promotional campaigns. What Were Looking For Strong Organizational Skills: You can manage multiple moving parts without missing a beat. Attention to Detail: You have a knack for numbers and processes, ensuring accuracy in inventory tracking. Problem-Solving Mindset: You re proactive in identifying challenges and implementing solutions. Tech-Savvy: Comfortable using inventory management tools, spreadsheets, and analytics to drive decisions. No Prior Experience Required: We re looking for someone with a keen eye for operations, a hunger to learn, and the ability to adapt quickly. If youre ready to take charge of operations in a fast-growing environment, we d love to hear from you! At Futurewagon, our customers are at the heart of everything we do. As a Customer Happiness Executive, your mission is simple ensure every customer has an exceptional experience with our brand. From handling inquiries to resolving issues with a smile, you ll be the voice of Futurewagon, turning every interaction into a positive one. Key Responsibilities: Customer Support: Respond to queries via email, chat, and phone, ensuring timely and helpful resolutions. Customer Experience Enhancement: Go the extra mile to make sure our customers feel valued, heard, and supported. Problem-Solving Resolution: Address complaints or concerns with a proactive and solution-oriented approach. Feedback Insights: Gather customer feedback and share insights with internal teams to improve products and services. Order Returns Assistance: Help customers with order tracking, returns, and product-related questions to ensure a seamless shopping experience. What Were Looking For Empathy Patience: You genuinely enjoy helping people and can handle customer concerns with care and professionalism. Strong Communication Skills: Whether it s over email, chat, or phone, you can convey information clearly and warmly. Problem-Solver: You don t just answer questions; you find solutions and create positive experiences. Tech-Savvy: Comfortable using customer support tools, CRM systems, and messaging platforms. No Prior Experience Required: Just a customer-first mindset, a willingness to learn, and a passion for great service!