Operations Internship

Job Description

Key Responsibilities: 1. Primary Point of Contact: · Establish and nurture long-term relationships with users. · Serve as the main liaison between the company and its customers. · Ensure a personalized and positive customer experience. 2. Issue Resolution: · Address and resolve user issues promptly and efficiently. · Act as a problem solver, finding effective solutions to challenges faced by users. · Strive for quick and satisfactory redressal of complaints. 3. Communication and Team Collaboration: · Collaborate with internal teams to understand and align with strategic operational goals. · Facilitate communication between users and the team to enhance product/service quality. · Provide insights from customer interactions to contribute to the development of strategic goals. Qualifications: 1. Excellent communication and interpersonal skills. 2. Strong problem-solving abilities and a customer-centric mindset. 3. Ability to collaborate effectively with cross-functional teams. Freshers can also apply. Key Competencies : · Customer Focus · Communication Proficiency · Problem Solving/Analysis · Team Collaboration · Adaptability/Flexibility This role combines the art of relationship-building with the precision of issue resolution, creating a seamless experience for users and contributing to the overall success of the company's strategic objectives. Job Types: Full-time, Internship Contract length: 2 months Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: Day shift Work Location: In person