Operations - Freshers

Job Description

Experience : 0 - 2 Years Shift Timings: Rotational Shifts (3 Shifts) 6:30 AM – 2:30 PM 2:30 PM – 10:30 PM 10:30 PM – 6:30 AM Job Purpose: The Operations Executive will be responsible for assisting in all operational hub activities for ships worldwide under our global contracts. This role requires a detail-oriented professional with strong communication skills and the ability to manage workflow efficiently. Key Responsibilities: * Manage daily email communication within the assigned client folder. * Verify vessel call updates and upload cargo documents. * Prepare and send policing reports to relevant parties. * Perform client policing activities for assigned clients. * Participate in weekly meetings to discuss operational issues and improvements. * Monitor and ensure smooth workflow performance for assigned clients. * Maintain accuracy in updating reduction sheets. * Ensure procedures and working instructions are regularly updated and stored in shared folders for team access. * Communicate any process changes to the team via email and update internal procedures accordingly. * Provide training to new joiners on client-specific processes. Required Qualifications & Experience: * Bachelor’s degree; shipping-related training is an advantage. * Prior experience in shipping or business process outsourcing (BPO) is preferred. * Strong communication skills, both written and verbal, in English. * Proficiency in IT systems and ability to adapt to new technology. * Flexible approach, with a willingness to work beyond standard hours when required. * Ability to work effectively with international stakeholders and maintain a global perspective. * Positive attitude, strong commitment to company values—Service, Innovation, and Integrity. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Shift allowance Work Location: In person