Operations Executive

As an Operations Executive at VsnapU, your role will encompass various aspects of operational management, client management, data management, communication, and coordination to ensure the efficiency and effectiveness of daily operations. Your responsibilities will include: - **Operational Management**: You will be responsible for overseeing day-to-day operations, developing and implementing operational policies and processes, monitoring workflows, and striving to achieve organizational goals effectively. - **Client Management**: Act as the primary point of contact for key clients, ensuring their requirements are met, building and maintaining strong client relationships to enhance satisfaction and retention, and addressing client concerns promptly and professionally. - **Data Management**: Collect, analyze, and interpret operational data to support decision-making, create accurate reports, dashboards, and KPIs for management review, and ensure compliance with data protection and security standards. - **Communication and Coordination**: Serve as a liaison between various departments to ensure smooth operations, communicate organizational goals and updates effectively to all stakeholders, and collaborate with senior management to align operations with strategic objectives. Qualifications and Key Skills required for this role: - Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred). - Minimum 1 year of experience in operations management or similar roles. - Strong client handling experience with excellent interpersonal skills. - Proficiency in data analysis and reporting using tools like MS Excel, Google Sheets, or BI tools. - Excellent verbal and written communication skills. - Strong problem-solving and decision-making abilities. - Ability to work under pressure and meet tight deadlines. Please note that we are accepting applications from candidates with a background in operations, customer support, client relationship, client retention, client handling, production, coordinator, and project coordinator roles. As an integral part of VsnapU, you will be working full-time from our office in Raipur, Chhattisgarh. The salary offered for this position is up to 25k. For more information about VsnapU, please visit our website at www.vsnapu.com.,