Operations Executive

As an Operations Associate at the Branch Office in Rajkot, GJ, your primary responsibilities will include: - Attending and assisting walk-in customers with loan-related queries or documentation. - Maintaining a professional and customer-friendly presence at the branch. - Marking daily attendance and logging actual working hours for review and audit. - Sharing daily reports including walk-in footfall, escalations (if any), and local updates with Head Office. - Coordinating with Head Office teams for any local marketing, verification, or operational support. - Ensuring office space upkeep, compliance with co-working space norms, and safe handling of company materials or assets. - Acting as the local point of contact for any field or agency coordination. Qualifications and Requirements: - Any Graduate - 2 years of experience in operations, customer service, or admin roles (preferably in BFSI, NBFC). - Comfortable using mobile apps, Google Sheets, and basic reporting tools. - Strong communication skills in the local languages Hindi and English. Please note that this is a full-time, permanent position with benefits including Provident Fund. The work schedule is a day shift, and the work location is in person.,