Operations Coordinator

Job Description

Location: Mumbai, Maharashtra, India We are seeking a highly organized and proactive Operations Coordinator to join our team. This role will be crucial in ensuring the smooth and efficient day-to-day operations of our internal systems and customer interactions. The ideal candidate will be detail-oriented, possess excellent communication skills, and be adept at managing multiple tasks simultaneously. Responsibilities: 1.Internal System Improvement & Maintenance: Identify and implement strategies to improve internal systems with a focus on efficiency and cost-effectiveness ("Go Frugal"). Maintain and ensure the smooth functioning of existing internal products and tools. 2.Purchase Order Generation: Generate and process purchase orders for vendors accurately and in a timely manner. Follow up on purchase orders to ensure timely delivery. 3.Sales Order Generation: Generate sales orders for customers based on their requirements. Ensure accuracy of sales order details and communicate effectively with relevant teams. 4.Handling Incoming Inquiries (Call): Professionally and efficiently handle incoming inquiries via phone. Provide information, address concerns, and route calls appropriately. 5.Whatsapp Inquiry Management: Monitor and respond to customer inquiries received via Whatsapp. Process orders received through Whatsapp in an efficient manner. Show more Show less