Operations Coordinator

As a candidate for the position, your role overview will involve conducting client feedback calls in English, Malayalam, and Tamil to evaluate their experience and collect feedback for enhancing services. Additionally, you will be responsible for scheduling VFS appointments based on client needs, ensuring accurate information dissemination, responding to organic inquiries promptly and professionally, and maintaining effective communication with clients and internal teams to facilitate smooth operations. Key responsibilities for this role include: - Conducting feedback calls with clients in English, Malayalam, and Tamil - Scheduling VFS appointments as per client requirements - Responding promptly and professionally to organic inquiries - Maintaining effective communication and coordination with clients and internal teams In terms of qualifications, you should ideally possess: - Proficiency in English, Malayalam, and Tamil languages - Strong communication and interpersonal skills - Ability to handle client interactions with professionalism and efficiency Please note that this position is full-time and permanent, suitable for fresher candidates. The work location is in Kochi, Kerala, requiring reliable commuting or planning for relocation before beginning work. Additionally, the benefits include paid sick time.,