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CIEL HR
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Operations Associate

Operations Associate

1 - 5 years

|

1 - 4 Lacs

Posted:-1 days ago| Platform:

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Skills Required

payment gateways payment processing payment operations payment reconciliation operations associate excel fintech transaction processing query management 3 way reconciliation online payment digital payment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Perform daily 3-way reconciliation (PGDB, BBPSDB, Billdesk Summary).
Prepare settlement files & coordinate fund transfers before cut-off.
Handle pendings, failures, SNR cases & biller refunds.
Support CX with transaction-level issue resolution.
Maintain daily recon logs, trackers & MIS.

Preferred candidate profile

1+ year in PG payments or reconciliation (Razorpay/Cashfree/PayU experience is a plus).
Strong analytical skills & attention to detail.
Comfortable with Excel/Sheets and transaction-level investigation.
Prior experience with BBPS recon is a strong bonus.

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