Operations Associate

Key Responsibilities: Monitor and manage quality across multiple projects simultaneously Work closely with the gig workforce and ensure task-level clarity and adherence Use Excel/Google Sheets extensively for data validation, QC tracking, and reporting Communicate effectively with internal teams and external stakeholders Take ownership of end-to-end project execution and delivery timelines Identify issues, troubleshoot quickly, and make logical decisions under pressure Required Skills: Strong hands-on experience with Excel. Excellent verbal and written communication skills Ability to manage and motivate part-time/gig workforce Strong decision-making skills and logical thinking Attention to detail and a proactive problem-solving attitude Nice to Have: Experience in audit, calling, field execution, or QC processes Familiarity with reporting dashboards or automation tools Show more Show less