Operations and MIS Executive

Job Description

Seeking a Dynamic Operations Candidate for a Tech Platform in Mumbai! Job Responsibilities ● Manage Requests: Handle incoming client requests via email, calls, and other communication channels. ● Work with the operations team to contribute to day-to-day operations and oversee the workflow ● Understand user challenges, gain insights, and suggest product and operational process improvements ● Share MIS reports daily Job Requirements ● 1 - 5 years of experience in operations, preferably with a B2B startup ● Data-oriented: Strong analytical skills with the ability to handle and interpret data effectively. ● Well-versed in Advanced Excel/Google Sheets and coordination via calls ● Good communication and interpersonal skills