Operations Analyst

🏢 Job Title: Business Operations & Analytics

(Multiple Openings: Backend / Sales Support / CRM / Data & MIS / Operations Generalist)

Location: Jaipur HO

Employment Type: Full-Time

Department: Business Operations & Analytics

Reports To: Chairmen Office – AGM

🎯 About the Role

Sales Operations, Support and Analytics team

multi-disciplinary entry-level role

Selected candidates will work closely with business and technology teams to streamline operations, analyze data, and improve business performance.

⚙️ Key Responsibilities

1. Backend / Sales & Operations Support

• Assist Sales and Operations teams in daily process coordination, documentation, and reporting.
• Manage backend entries, reconciliations, and dashboards in Excel/CRM systems.
• Ensure accuracy and timely updates in sales and operations data.
• Support lead management, customer tracking, and partner coordination.

2. CRM Operations & Support

• Maintain and update CRM databases for customers, partners, and leads.
• Generate performance dashboards and data reports. Coordinate with Sales & Marketing teams for data validation and accuracy.
• Identify improvement areas and support CRM process automation.

3. Data Analytics & MIS Management

• Collect, organize, and analyze data from multiple sources.
• Prepare daily/weekly/monthly MIS reports for management.
• Create dashboards and business insights using Excel / Google Sheets / BI tools.
• Support data-driven decision-making across departments.

4. Ad Hoc Projects & Generalist Activities

• Support process documentation, internal audits, and project tracking.
• Participate in new initiatives like tool rollouts or automation pilots.
• Provide cross-functional operational support wherever needed.
• Display ownership, adaptability, and problem-solving attitude.

💡 Required Skills & Competencies

• Strong knowledge of MS Office (Excel, PowerPoint, Word) – mandatory.

• Should have Knowledge of AI tech update & how to use it to increase Daily Productivity

• Proficiency in Excel formulas, Pivot Tables, VLOOKUP, charts, and data visualization.
• Good analytical, logical reasoning, and numerical ability. Effective communication and coordination skills.
• Detail-oriented, disciplined, and process-focused mindset. Willingness to learn CRM, ERP, and data analytics tools.
• Team player with a proactive approach.

🎓 Educational Qualification

• BBA / B.Com / B.Sc / B.Tech / MBA (Operations, Marketing, Analytics, or related fields).
• Min 2 years of Work Experience and Strong Command on Data Analytic and Advance Tools

🚀 What We Offer

• Structured training and mentorship during onboarding.
• Exposure to cross-functional operations, analytics, and CRM systems.
• Opportunity to contribute to business growth from Day 1.
• Fast-track career path based on performance.
• Collaborative, startup-style work culture with strong learning opportunities.