Operational Executive

Role Overview

We’re looking for a dynamic and proactive Operations Specialist to manage a team of on-ground

sales representatives responsible for generating leads and selling construction material. This role

demands strong leadership, hands-on field sales experience, and the ability to monitor team

performance, solve on-field issues, and ensure real-time data capture using Excel and digital tools.

Key Responsibilities

Team Management

• Supervise and support a team of field executives assigned to different local areas

• Drive daily and weekly activity targets – lead collection, visits, and conversions

• Conduct periodic reviews and provide constructive feedback

Sales Guidance & Training

• Coach team on sales techniques, product USPs, and customer handling

• Accompany field visits to guide and improve performance

• Identify training gaps and conduct focused skill-building sessions

Performance Monitoring

• Maintain real-time dashboards using Excel and reporting tools

• Track KPIs such as daily visits, lead quality, conversions, and area coverage

• Create and maintain performance reports for internal review

Issue Resolution

• Act as escalation point for customer or field team queries

• Coordinate with internal departments (logistics, CRM, marketing) to resolve bottlenecks

Market Intelligence & Expansion

• Gather on-ground insights on pricing, competition, and market behavior

• Suggest territory-level improvements for deeper penetration

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, Civil Engineering, or related fields

• 2–3 years of experience in channel/field sales, preferably in building materials or

construction

• Prior team management or field supervision experience is a must

• Strong proficiency in Microsoft Excel – data handling, pivot tables, and dashboards

• Excellent communication in English and Hindi

• Willingness to travel extensively and conduct regular market visits

Preferred Attributes

• Experience working in Tier 2/3 cities or rural construction ecosystems

• Exposure to construction product sales

• Familiarity with CRM tools or mobile sales reporting apps

Location : Kolkata (Work from Office)

Ready to Apply?

WhatsApp your resume to: 9903157658