Job
Description
Designation: Operation Manager
Qualification: Graduate
Experience: 3yrs +
Salary Range- 30,000-50,000 pm.
Location: Noida
Key Responsibilities:
1. Office & Team Management
Supervise daily office operations and ensure smooth workflow.
Manage and train staff members (admin, sales, maintenance, housekeeping, etc.).
Maintain discipline, attendance, and productivity across all departments.
Handle scheduling, task allocation, and performance monitoring.
2. Property Management
Oversee property listings, agreements, maintenance, and inspections.
Coordinate with landlords, tenants, and vendors for property-related issues.
Ensure timely rent collection, renewals, and documentation.
Maintain records of all rental properties, payments, and client details.
3. Client Relations
Address tenant and owner concerns promptly and professionally.
Ensure a positive client experience from onboarding to exit.
Manage lease renewals, complaints, and feedback effectively.
4. Operations & Process Management
Implement and improve operational policies and procedures.
Maintain company databases and ensure all documentation is accurate.
Monitor budgets, expenses, and operational efficiency.
Ensure compliance with legal and company standards (agreements, taxes, etc.).
5. Vendor & Maintenance Coordination
Manage vendor relationships (cleaning, security, repair, etc.).
Ensure timely property repairs and maintenance.
Approve quotations and invoices from vendors.
6. Reporting & Administration
Prepare operational reports and performance summaries.
Update management on property status, revenue, and client satisfaction.
Handle office administration – bills, supplies, documentation, and logistics.
Skills & Qualifications:
Bachelor’s degree (preferably in Business, Management).
3–5 years of experience in operations, property management, or administration.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Proficiency in MS Office and property management software.
Ability to handle multiple tasks and work under pressure.