Job Description

Job Responsibilities: • Address and tackle all the on ground challenges and activities w.r.t. operations. He/She will be on ground PoC of the respective city. Create a fruitful connection between demand and supply by knowing the ride hailing market (including all means of transportation) Carry out customer and driver market surveys through callings and on ground interactions Owning and delivering the planned activities on customer branding, marketing activity execution and verification Having empathy towards understanding driver requirements and problems. Owning and delivering the planned activities on Driver branding, supply engagement, driver feedbacks & escalations Understanding customer segment in the given targeted area of the city Bi-weekly competitor customer pricing and driver payout assessment Job Requirements: • Bachelor's degree in any field Strong knowledge of the city geography and behavior Basic excel skills Good communication and stakeholder management skills Should be able to speak and write the local language Ability to work under pressure with limited resources and tight timelines Passionate, result-oriented with strong bias for action