Operation In-charge

You are a dedicated and experienced Operations Incharge responsible for managing and overseeing courier operations at our Noida facility. Your role involves ensuring efficient day-to-day operations, timely dispatch and delivery of parcels, coordination with delivery staff, vendors, and clients, maintaining accurate shipment records, handling customer queries, resolving operational issues, and monitoring fleet and route planning for efficiency. Key Responsibilities: - Manage day-to-day courier operations efficiently - Ensure timely dispatch and delivery of parcels - Coordinate with delivery staff, vendors, and clients - Maintain accurate records and reports of shipments - Handle customer queries and resolve operational issues - Monitor fleet and route planning for efficiency Qualifications Required: - Mandatory prior experience in courier/logistics operations - Strong organizational and team management skills - Good communication and problem-solving abilities - Ability to handle pressure and multi-task - Basic computer knowledge for reporting and tracking About the Company: The Professional Couriers (TPC) is one of India's leading courier and logistics companies, established in 1987. With a strong presence across the country, TPC has built a reputation for providing reliable and cost-effective courier services catering to both domestic and international markets.,