Operation Executive

Job Title: Operations Executive

Location: Delhi – Moti Nagar
Department: Operations
Reports To: Operations Manager

Job Summary:

We are seeking a proactive and detail-oriented Operations Executive to support and streamline daily operations for our organization. The role involves coordinating store activities, ensuring process compliance, monitoring inventory, and supporting overall operational efficiency to deliver a seamless retail experience.

Key Responsibilities:

• Oversee day-to-day store operations to ensure smooth functioning.
• Coordinate with store teams for stock replenishment, inventory checks, and timely dispatches.
• Monitor operational KPIs such as footfall, sales reports, shrinkage, and store performance.
• Ensure adherence to company SOPs, compliance norms, safety guidelines, and operational standards.
• Support new store openings, vendor coordination, and logistic movements as required.
• Conduct regular audits of stores for cleanliness, merchandising, and operational readiness.
• Track and resolve operational issues by coordinating with cross-functional teams (Supply Chain, HR, Finance, Marketing).
• Maintain documentation, reports, and operational MIS for management review.
• Assist in improving processes to enhance productivity and customer service quality.

Requirements:

• Bachelor’s degree in Business Administration, Operations, Retail Management, or related field.
• 1–3 years of experience in operations, preferably in retail / FMCG / urban commerce.
• Strong understanding of store operations, inventory management, and retail processes.
• Good communication, coordination, and problem-solving skills.
• Proficiency in MS Excel, Google Sheets, and basic reporting tools.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Willingness to travel to store locations within the region when required.

Key Skills:

• Retail Operations Management
• Inventory & Stock Handling
• Vendor Coordination
• Store Audit & Compliance
• MIS & Reporting
• Process Improvement
• Communication & Multi-tasking

Job Type: Full-time

Pay: ₹250,000.00 - ₹400,000.00 per year

Work Location: In person