OpenText (NetIQ) IAM Consultant

Job Description

We are looking for OpenText IA (NetIQ) with wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems. Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must. You are great at Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud: OT Cloud, Customer premises, or 3rd party IaaS. Troubleshoot and find resolutions/workarounds to incidents Design, develop and test fixes for problems arising on top of customizations to OT products Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity. Assist the project team in the development of customizations Work on performance analysis and tuning Performing deployments and applying product patches. Perform Upgrades, Migrations. Design and Implement Monitoring, Logging and Orchestration requirements regardless of hosting type: Physical, Virtual Machines, Containers etc. Develop Automation/Innovative tools useful for application monitoring, troubleshooting. Work in shifts: Morning, Regular, Afternoon and Night on rotation basis. Owning and Supervising Technical Operations. Achieving adherence and exceeding Service Level and Delivery commitments to clients. Gauging the client pulse and is proactive in ensuring success. What it takes Skill set required: 5+ years of experience supporting OpenText (NetIQ) Identity Manager and Identity Governance including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Technical skills: Programming and scripting: Core Java, Javascript, HTML, Ajax, OScript Operating Systems: Linux. Containerization and Kubernetes Web and application servers (any one or more of): Tomcat , Apache, IIS Directory Services: eDirectory, Open-LDAP, Active Directory Database: Oracle (DML and routine maintenance tasks) NetIQ Product skills with Identity Manager and/or Identity Governance Knowledge on ELK Stack is a definite plus Troubleshooting and debugging Excellent communication / presentation / verbal and written communication skills. Definite Plus: Prior experience working in an ISO27001 certified work environment ITIL Foundation certification