Job Description

Module : Field Location : Pan India Experience: 2+ years of experience Roles & Responsibilities Working hours: 24*7 Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off. Need to visit multiple stores in all areas on need basis Having personal vehicle ( bike) is mandatory Working on National Holidays against which you shall be eligible for double pay. PH will be working against which compoff will be provided Provide outside support to Reliance Retail Outlets for all IT calls ( Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment's Coordinate with Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities Get signoffs for activities performed from Store Manager, State IT team and send report to Retail Helpdesk Coordinate with Retail Helpdesk for ticket status and call closure Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required Coordinate with MSL logistics for spares availability Perform initial physical inventory verification and asset tagging and submit report Carry out IMAC activity Will perform Rollout activity 50%-70% travelling will be there to cater services. Experience in to Hardware & networking. Perform Preventive Maintenance