Online Brand Protection Analyst / Research Analyst

Job Description

Investigate & Analyse - Dive into online marketplaces, e-commerce sites, and social media to spot infringing content. Your sharp eye for detail will be key in identifying unauthorized use of our clients intellectual property. Execute Enforcement - Collaborate with online platforms, e-commerce sites, and hosting providers to initiate takedown procedures. Youll be at the forefront of ensuring our clients content stays protected. Collaboration - Work closely with our Client Management teams to help achieve our clients brand protection goals, providing insights and updates on specific cases. Trend Reporting - Review enforcement reports, identify trends, and provide context around unusual activities, helping to refine our strategies and improve our services. Strategic Input - Suggest improvements to our approach, including shifts in focus, investigative targets, or adjustments to enforcement methods. Adapt & Innovate - Take on program-specific tasks and adapt to changing priorities, all while contributing fresh ideas to enhance our processes. What you need to have: Collaboration & Relationship Building - Ability to work well with cross-functional teams and build strong client relationships. Time Management & Multi-tasking - Manage your workload effectively, prioritizing tasks to meet deadlines. Integrity & Cultural Awareness - Show professionalism and an understanding of diverse perspectives. Engagement & Active Listening - Be engaged in all communications and actively listen to client and team needs. Written and Spoken English - Excellent communication skills are a must. Customer Focus - Ensure a high level of service in all client interactions. Attention to Detail & Trend Identification Ability to spot trends and anomalies in data with precision. Critical Thinking & Troubleshooting - Apply analytical thinking to solve problems and provide solutions. Research Skills - Strong research abilities to investigate and analyze infringing content. Proficient in MS Office Good experience with MS Excel, PowerPoint, and Outlook is essential. Tech-Savvy - Good understanding of IT and internet technology. We are looking for candidates who come from one of the following backgrounds: Graduates/Postgraduates from any discipline with experience in secondary research or data analysis. B.Tech graduates are welcome, with a preference for candidates with relevant experience. Candidates with a background in Brand Protection, Research, or Data Analysis (minimum 1 year) are highly valued. Law graduates with a specialization in IP law and prior experience in a law firm or corporate setting are also encouraged to apply.