Security Operations Centre (SOC) - Lead Location: Pune(Aundh/Baner),India (On-site, In-House SOC) Department: Security Operations Center Experience: 4-6 Years Work Type: Full-time| Hybrid Model | 24x7 Rotational Shifts Role Overview: We are looking for an experienced and technically strong SOC Lead / Senior Engineer who will own and manage the core administration, tuning, detection engineering, and incident response infrastructure within the Security Operations Center. This is a hands-on technical role for someone who thrives in a high-paced, cloud-first environment and has expertise in SIEM (QRadar), XDR (CrowdStrike), DLP (Netskope), Deception (Canary), TIP/SOAR, and AWS Security. Key Responsibilities: Monitor, investigate, and close security incidents using QRadar SIEM , with deep expertise in offense triage and management. Administer and fine-tune configurations across multiple security platforms including QRadar, CrowdStrike XDR, Netskope DLP, Canary, Sysdig/Falco, and G-Suite Security to ensure optimal performance. Architect and deploy new SIEM content such as correlation rules, filters, dashboards, active lists, reports, and trends based on threat intelligence and business needs. Lead use case design and development for new detections based on the evolving threat landscape and attack techniques (MITRE ATT&CK alignment). Own the log onboarding lifecycle, including parsing, normalization, and enrichment for diverse AWS services and third-party SaaS platforms. Manage SLAs for incident detection, escalation, and resolution; ensure robust reporting and analytics for SOC operations. Conduct advanced threat hunting, packet-level analysis, and proactive detection activities using telemetry and behavioral analytics. Integrate and manage SOAR and TIP tools to drive automation and enrichment in incident response workflows. Lead vulnerability assessments and penetration testing activities in collaboration with infrastructure and DevSecOps teams. Develop and test incident response plans (IRPs) and playbooks for high-impact scenarios like ransomware, insider threats, and data exfiltration. Stay abreast of the latest threats, vulnerabilities, and exploits; conduct periodic threat briefings and internal knowledge transfers. Maintain detailed documentation of configurations, security procedures, SOPs, incident reports, and audit logs. Mentor junior SOC analysts and provide technical guidance during critical incidents and escalations. Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Management. Experience in Designing and deploying use cases for SIEM and other security devices. Continuously monitor security alerts and events to identify potential security incidents or threats. Follow standard operating procedures (SOPs), incident response runbooks, and recommend improvements where necessary. Understanding of network protocols (TCP/IP stack, SSL/TLS, IPSEC SMTP/IMAP, FTP, HTTP, etc.). Hands-on experience in security monitoring, Incident Response (IR), security tools configuration, and security remediation. Understanding of Operating System, Web Server, database, and Security devices (firewall/NIDS/NIPS) logs and log formats. Ensure all actions are compliant with internal policies, security standards, and regulatory requirements. Required Skills & Experience: Minimum 4 years of experience in SOC operations, including administrative expertise in SIEM platforms (preferably QRadar). Strong hands-on knowledge of SIEM tuning, content development, threat detection, and incident handling. Expertise in 3 or more of the following: SIEM (QRadar), XDR (CrowdStrike), SOAR/TIP Platforms, DLP (Netskope), Cloud Security (AWS), Deception Technology (Canary) Experience with network traffic analysis, packet capture tools, and deep dive investigations. Strong analytical, problem-solving, and decision-making skills. Familiarity with security frameworks such as MITRE ATT&CK, NIST, and CIS Controls. Preferred Qualifications: Professional certifications such as GCIA, GCED, GCIH, CEH, CCSP, AWS Security Specialty, or QRadar Certified Specialist. Prior experience in managing an in-house 24x7 SOC or leading shift teams. What We Offer: Work on a modern cloud-native security stack in a dynamic FinTech environment. Opportunity to lead security engineering and detection strategy for critical financial platforms. Be part of a tight-knit, expert-level team with a strong learning and innovation culture. Competitive salary, performance-based incentives, and growth opportunities.

SOC Analyst Location: Pune(Aundh/Baner),India (On-site, In-House SOC) Department: Security Operations Center Experience: 1-3 Years Work Type: Full-time| Hybrid Model | 24x7 Rotational Shifts Role Overview: As a SOC Analyst, you will be part of our in-house 24x7 Security Operations Centre based in Pune. You will be responsible for monitoring, analyzing, and responding to security incidents and alerts using cutting-edge security technologies and platforms. This role is a great opportunity to grow in a fast-paced FinTech environment leveraging tools like QRadar SIEM, CrowdStrike XDR, Netskope DLP, AWS Cloud Security, Sysdig, Falco, Canary Tokens, and G-Suite Security and other security solutions. Key Responsibilities: Continuously monitor security alerts and events using QRadar SIEM , CrowdStrike , Falco , and other integrated tools. Perform initial triage and analysis to assess the nature and severity of potential security incidents. Escalate incidents in line with established procedures and severity levels. Create, update, and manage incident tickets throughout their lifecycle using ticketing systems. Analyze logs and security data from various sources, including AWS Cloud , G-Suite , and endpoint solutions. Assist in proactive threat hunting and detection of malicious activity across systems and applications. Technical experience working in a SOC and cybersecurity incident response. Generate daily, weekly, and ad-hoc reports detailing SOC operations and incident statistics. Support 24x7 operations by participating in rotational shifts, including nights and weekends. Understanding of AWS Services for security detection and mitigation. Follow standard operating procedures (SOPs), incident response runbooks, and recommend improvements where necessary. Understanding of network protocols (TCP/IP stack, SSL/TLS, IPSEC SMTP/IMAP, FTP, HTTP, etc.). Hands-on experience in security monitoring, Incident Response (IR), security tools configuration, and security remediation. Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Management. Understanding of Operating System, Web Server, database, and Security devices (firewall/NIDS/NIPS) logs and log formats. Ensure all actions are compliant with internal policies, security standards, and regulatory requirements. Required Skills & Experience : 1-3 years of hands-on experience in SOC operations or cyber security monitoring. Exposure to SIEM tools, preferably IBM QRadar . Experience with Endpoint Detection & Response (EDR) solutions such as CrowdStrike . Familiarity with DLP (preferably Netskope) and cloud-native security tools. Working knowledge of Linux/Unix command line and scripting basics. Understanding of AWS Cloud Security concepts . Knowledge of TCP/IP, DNS, HTTP, and other networking protocols. Familiarity with common attack vectors and threat landscape (MITRE ATT&CK framework is a plus). Good to Have: Experience with Falco , Sysdig , or other container security tools. Exposure to Canary tokens or deception technologies. Basic certifications such as CompTIA Security+, CEH, AWS Security Specialty, or CrowdStrike CCFA . What We Offer: Opportunity to work with modern cloud-native security stack. Learn and grow in an innovative FinTech environment. Mentorship and training on advanced threat detection and response practices. Strong team culture focused on collaboration and technical excellence. Competitive salary and shift allowances.

Talent Acquisition Executive Office Address: FPLHQ, Westbay, Shambhu Vihar Society, Pallod Farms II, Baner, Pune, Maharashtra 411045 (Work from Office Opportunity) About Opportunity: We are looking for a management trainee to help us develop and implement our recruitment strategies. This role is for someone who loves ownership, continuous learning and getting things done in a fast-paced collaborative environment.This will be an opportunity to design and build something new and help penetrate OneCards EVP amongst potential jobseekers .If you're excited with our company's vision and want to start the path of becoming one of our future leaders, we'd like to hear from you. Responsibilities: Develop and execute recruiting plans in collaboration with hiring managers. Identifying and engaging high-quality prospects and candidates by utilizing advanced internet searching skills, Social media, job boards, social networking, database mining, cold calling, and other advanced recruiting techniques. Building a strong network of top talent, gain market intelligence and assess candidates to gauge alignment for a specific role or functional area. Managing applicant tracking system, maintain accurate candidate documentation to ensure legal compliance with employment practices, policies, procedures, and regulations. Build relationships with potential candidates, influence candidates to see as the "Employer of Choice" by representing the brand and values at all times. Develop a pool of qualified candidates in advance of need. Develop and track goals for the recruiting and hiring process. Research and recommend new sources for active and passive candidate recruiting. Network through industry contacts, association memberships, social media, and employees. Similar to Product Owners, person will be the Talent Owner ensuring the mapped talent is aligned to the solve business problems and achieve business targets. Collaborate with business leaders to design and implement hiring strategies that align with the companys growth objectives. Lead and manage HR projects focused on developing and implementing HR initiatives.. Required professional skills: Passionate about hiring and networking with people Passionate about Recruitment, sourcing, screening Comfortable working with a fast-paced startup environment Skilled with G-Suite applications, preferably ATS experience Must have done internship in Recruitment & should have experience in sourcing from Naukri & other portals Strong communicator and go-getter

Team Lead - Chat Process (Repayments) Opportunity: We are seeking a proactive and experienced Team Leader to oversee our chat- based collections team. The ideal candidate will be responsible for managing a team of specialists focused on driving repayments and managing delinquent accounts through non-voice communication channels. This role requires a blend of leadership, analytical skills, and a deep understanding of collections processes. Roles and responsibilities: Team Management: Supervise and guide a team of chat specialists handling collections. Should have a clear understanding of team and associate level metrics related to chat. Conduct regular performance evaluations and provide constructive feedback. Process Optimization: Develop and implement strategies to enhance the efficiency and effectiveness of the chat collections process. Collaborate with other departments to streamline workflows and improve overall collections performance. Training and Development: Identify training needs and organize sessions to enhance team capabilities. Stay updated with industry best practices and integrate them into the team operations. Compliance and Quality Assurance: Ensure all collection activities comply with relevant regulations and company policies. Conduct regular quality checks to maintain high standards of customer interactions. Reporting and Analysis: Generate and analyze reports on key performance metrics, including the number of chats handled, response times, and resolution rates. Track collection effectiveness by analyzing key metrics such as Promise-to-Pay (PTP), Kept Rate, and other relevant collection parameters to optimize resolution rates and drive performance. Use data-driven insights to identify trends, optimize chat strategies, and improve agent productivity. Provide regular updates to management on team performance and recommend actionable improvements. Qualifications: Bachelors degree in Business, Finance, or a related field. Minimum of 3-5 years of experience in collections or a related field, with at least 2 years in a supervisory role. Proven experience in managing non-voice communication channels, particularly chat- based processes. Strong understanding of collections practices, and regulations. Excellent communication and interpersonal skills. Proficiency in data analysis and reporting tools. Office Address: FPLHQ, Westbay, Shambhu Vihar Society, Pallod Farms II, Baner, Pune, Maharashtra 411045

Location: Pune (Aundh) - Work From Office Opportunity: Join our innovative team as a Lead Database Administrator (DBA) and contribute to revolutionizing the financial technology sector by ensuring the robustness and security of our database infrastructure. Experience Range: 5+ years of experience in Database What you will do: Collaborate with stakeholders and cross-functional teams to identify database system requirements and performance objectives. Schedule and coordinate database maintenance activities, including backups, upgrades, and patch deployments. Oversee and direct the implementation of database solutions, ensuring alignment with business goals and industry best practices. Design and implement database schemas, indexes, and query optimization strategies to maximize performance and scalability. Plan and execute database security measures, including access controls,encryption, and auditing, to protect sensitive financial data. Create and maintain documentation for database configurations, procedures, and troubleshooting guidelines. Conduct regular performance tuning and capacity planning exercises to optimize database resource utilization and ensure scalability. Monitor and evaluate database system performance and health, proactively identifying and addressing issues to minimize downtime and ensure reliability. Prepare training materials and conduct training sessions for junior DBAs and other team members to enhance their skills and knowledge. Mentor and guide junior DBAs, providing technical expertise and leadership to support their professional development. Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Strong knowledge of PostgreSQL database administration, including installation, configuration, and troubleshooting. Experience with database performance tuning, query optimization, and indexing techniques. Familiarity with database security best practices and regulatory compliance requirements, such as PCI-DSS and GDPR. Certification in PostgreSQL administration or related technologies is a plus. What We Offer: An opportunity to shape the future of fintech partnerships. A dynamic and collaborative work environment. Competitive compensation and benefits. If you are passionate about driving impactful partnerships in the fintech space and excel in managing complex projects and API implementations, wed love to hear from you!

JOB DESCRIPTION Job Title: Software Engineer Backend - Python Chatbot Developer Opportunity: Work on cutting-edge conversational AI technologies and contribute to building innovative solutions. What you will do: Design, develop, and deploy intelligent chatbot solutions using frameworks like Rasa Build and manage RESTful APIs using Python and Flask for seamless integration with chatbots and other services. Fine-tune and optimize machine learning models for specific use cases using frameworks like Hugging Face, TensorFlow, or PyTorch. Implement and manage databases with SQL for efficient data storage and retrieval. Collaborate with cross-functional teams to gather requirements and deliver high-quality conversational AI solutions. Train and evaluate chatbot models for accuracy, responsiveness, and user experience. Troubleshoot and resolve issues with existing chatbot systems and improve their performance. Stay up-to-date with advancements in AI/ML, chatbot development, NLP technologies, DialogFlow. Experience Range : 2 - 4 years with technical hands-on experience in building intelligent chatbot solutions. Technical Expertise: 2+ years of experience with Rasa for developing conversational agents. Proficiency in Python, Flask, and RESTful API development. 1+ years of working with Hugging Face libraries for model fine-tuning and integration. 1+ years of experience with machine learning frameworks like TensorFlow or PyTorch. Solid understanding of NLP concepts and techniques for building effective chatbots. Experience in fine-tuning and deploying pre-trained models for custom use cases. Knowledge of CI/CD pipelines for deploying and managing chatbot applications. Having worked with LLM is welcome, but not required FPL Technologies is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender ,disability.

Location: Pune Opportunity: We are looking for a skilled Python System Engineer with strong expertise in System Design, FastAPI, PyPy, open source contributions, and cloud operations. This role involves developing, deploying, and maintaining critical Python systems with a focus on reliability, performance, and seamless integration with cloud environments, preferably AWS. You will also be responsible for streamlining release processes and supporting scalable cloud infrastructure. Key Responsibilities: Design, develop, and maintain Python-based systems with particular attention to compatibility across interpreters including PyPy. Manage end-to-end release workflows on GitHub including versioning, tagging, and publishing with detailed release notes. Automate deployment, configuration, and monitoring of Python systems in cloud environments. Collaborate closely with development, DevOps, and security teams to ensure system reliability and compliance. Support continuous integration and continuous deployment (CI/CD) pipelines to enable rapid and safe rollout of new features and patches. Monitor system performance and troubleshoot issues in production environments. Engage actively with the open source community through issue triaging, pull request reviews, and contributions. Maintain comprehensive documentation of systems, deployment procedures, and operational runbooks. Advocate best practices for scalable Python system engineering and cloud operations. Experience Range: 2+ years of experience Qualifications: Strong proficiency in Python programming with experience building and maintaining production-grade systems. Hands-on experience working with PyPy and deep understanding of interpreter compatibility and performance considerations. Proven expertise in GitHub workflows for managing code releases and version control. Solid experience in cloud operations, including infrastructure provisioning, configuration management, and system monitoring. Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes) is a plus. Experience with CI/CD tools such as GitHub Actions, Jenkins, or similar platforms. Working knowledge of cloud platforms, preferably AWS, including services related to compute, storage, networking, and monitoring. Strong troubleshooting skills in distributed cloud environments. Excellent communication and collaboration skills with an ability to work across teams. Bachelors degree in Computer Science, Engineering, or related field, or equivalent hands-on experience. Preferred Skills: AWS certifications or demonstrated expertise working within AWS environments. Experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible. Contributions to open source Python projects or community engagement. Understanding of cloud security best practices and compliance standards. Experience with observability tools (e.g., Prometheus, Grafana, ELK stack).

Job Title: Developer Experience Engineer Experience Level: 2-5 years Key Responsibilities: Design, develop, and maintain internal developer tools and platforms to improve the engineering productivity and operational excellence. Develop and support containerized environments with Docker, Docker Compose, and Kubernetes, enabling scalable and consistent application deployments. Integrate and customize developer experience platforms like Backstage to streamline developer workflows and centralize tooling and documentation. Collaborate closely with engineering, infrastructure, and product teams to understand needs and deliver solutions that improve developer workflows and user experience. Manage API gateways such as Kong, Tyk, or Apache Camel to facilitate secure and efficient service communication and integration across platforms. Advocate for best practices in software development, platform engineering, and developer experience within the organization. Required Qualifications: 2-5 years of professional experience in systems engineering, internal tooling, platform engineering, software development, and cloud infrastructure. Proficient programming skills with Python, Go, Node.js, and React for both backend and frontend development needs. Hands-on experience with containerization technologies including Docker, Docker Compose, and Kubernetes (K8s). Expertise in building and maintaining CI/CD pipelines with GitLab CI/CD. Working knowledge of developer experience platforms such as Backstage. Strong practical knowledge of AWS cloud platform and services. In-depth understanding of Linux system internals, networking, security principles, and strong systems debugging experience. Experience managing API gateways like Kong, Tyk, or Apache Camel. Excellent communication skills with the ability to collaborate effectively across engineering, infrastructure, and product teams to deliver impactful developer experience improvements.

Greetings of the Day! Please find below the job description of the Quality Analyst role in the Repayments team of FPL Technologies (OneCard) . (Work from Office opportunity) Opportunity: Join our dynamic team as a Quality Analyst and contribute to the financial well-being of our customers by assisting them in managing their outstanding credit card bills. Primary Responsibilities The Quality Analyst will be responsible for completing quality checks of the calls taken by In-House frontline associates and Agencies across PAN India The Quality Auditor is responsible for completing the audit set targets Daily/Weekly/monthly basis for Calls/Chat/Email for In-House & PAN India Agencies Performing the audits and preparing the audit scores on a Weekly/Monthly basis Giving constructive feedback through various coaching techniques Knowledge of Quartiles and ensure performance improvements of Bottom Quartile Conducting Calibration for In-House OPS Team Leaders, Managers & TTQ on a Weekly basis Perform Performance Knowledge Test on a monthly basis Analyze parameter wise defects and training needs Maintaining and delivering process updates Responsible for refresher training of In-House & PAN India Agencies Experience Required Should have Role Experience of minimum 3 - 5 Years as a Quality Analyst Domestic Collections Center in Banking(Credit Card/Personal Loan) must be a graduate Should have hands on @MS- Office; specifically; Excel/PowerPoint/Word Quality Tools- Pareto, Check list