6 Onboarding Specialist Jobs

You should have at least 3+ years of experience and be ready to join immediately. As a HubSpot Implementation Onboarding Specialist, you will play a crucial role in providing exceptional HubSpot solutions to clients. Your responsibilities will include hands-on implementation of HubSpot, customization of the platform based on client requirements and business objectives, as well as utilizing process mapping and roadmaps. A solid understanding of HubSpot's functionalities, technical skills, and a dedication to ensuring client success are essential for this role. At our company, Transfunnel, we focus on the growth and development of our employees. We offer clear career progression paths, skill development opportunities through training programs and workshops, mentorship programs to guide professional growth, exposure to diverse projects for expanding skill sets, competitive compensation packages, performance-based incentives, flexible work arrangements to enhance work-life balance, and the chance to work on impactful projects that contribute positively to the business and society. Our culture at Transfunnel is centered around fostering a positive work environment, promoting open communication, prioritizing work-life balance, recognizing and rewarding employee contributions, organizing social activities for team building, embracing diversity and inclusion, encouraging innovation and creativity, adopting agile methodologies, and engaging in corporate social responsibility initiatives to give back to the community.,

At Saleshandy, you will be part of a fast-growing, bootstrapped SaaS company that focuses on helping businesses scale outbound sales through automation, personalization, and precision. With over 4,000 global customers, we prioritize onboarding as our first opportunity to delight our users. As an Onboarding Specialist, your primary goal will be to efficiently transition new users into power users. This role goes beyond hand-holding and instead focuses on educating, enabling, and empowering customers to derive real value from the platform starting from Day 1. Your responsibilities will include monitoring product usage, login frequency, billing behavior, and engagement patterns to detect any red flags early on. You will also be tasked with creating personalized success plans for at-risk accounts, engaging users displaying low activity or cancellation intent, and devising strategies to retain high-potential users through save campaigns and retention initiatives. Additionally, you will collaborate with various teams to develop scalable playbooks for churn prevention, document feedback loops to identify areas of improvement, and prioritize actions based on risk data. To excel in this role, you should have prior experience in a SaaS Customer Success or support position where churn reduction was a key focus. You must possess a keen eye for detecting signs of drop-off, be empathetic, data-driven, and adept at crafting save emails, retention campaigns, and reviving failing accounts manually. Familiarity with tools like HubSpot, Stripe, Intercom, or retention platforms such as Churnkey, Basecamp, and Chartmogul is beneficial. Joining Saleshandy offers you the opportunity for high ownership with a direct impact on company revenue, career growth prospects as the company scales, global exposure working with businesses worldwide, a supportive and values-driven culture, and attractive perks including an annual L&D budget, health coverage, paid retreats, and a flexible remote setup. If you are passionate about driving revenue in a Customer Success role, apply with your CV and a brief overview of your revenue-driving experience. The next steps include a short introductory call with our Customer Success lead, a take-home task to showcase your skills, a final call to align goals and expectations, and an offer for onboarding into our dynamic team.,

As an Executive Human Resources at our company, your primary responsibility will be to coordinate with sites to complete onboarding formalities. You will serve as an onboarding specialist for the Site Team, ensuring accuracy in the system by auditing onboarding processes done by others. Collaborating with site InCharge/ATS on the monthly attendance of Site employees will be another crucial aspect of your role. This will involve ensuring compliance, thoroughly checking attendance & leave applicability, working on discrepancies, tracking absenteeism, and identifying reasons for overtime. You will also be required to raise attendance-related concerns to seniors and issue warning letters to regular absentees or leave takers. Additionally, you will work closely with the internal team for coordination and issue resolution within the defined Turnaround Time (TAT). Coordinating with third-party vendors when necessary and assisting with daily HR operations as assigned by seniors will also be part of your responsibilities. Your role will involve drafting various letters such as transfer, relieving, and offer letters, as well as maintaining accurate HR records in automated HR software by regularly updating onboarding and exit information. Furthermore, you will be responsible for updating information on the One-Team portal, including changes in Reporting Manager (RM), Skip Level Manager, and hierarchy updates. Documenting new joiners and coordinating the background verification (BGV) process, as well as collecting third-party attendance and coordinating the Billing Process, will also fall under your purview. Ensuring timely submission of all statutory compliance documents (PF, ESI, PT, etc.) and mailing them correctly to the concerned site/location as per the compliance schedule will be essential. To excel in this role, you should possess an MBA/PGDM in HR/Industrial Relations and exhibit interpersonal and communication skills, efficiency in time management, proficiency in Microsoft Excel & Microsoft Office, and the ability to maintain a high level of confidentiality. Being result-oriented, able to prioritize tasks, and demonstrating problem-solving and decision-making skills are crucial. Additionally, flexibility and a willingness to travel when required will be beneficial for this position. If you are looking to contribute effectively to our HR operations and possess the desired qualifications and skills, we encourage you to apply for this opportunity.,

At Saleshandy, we are dedicated to helping businesses enhance their outbound sales through automation, personalization, and precision. As a rapidly growing bootstrapped SaaS company with over 4,000 customers worldwide, we prioritize the onboarding experience as our first opportunity to impress and serve our clients effectively. We are currently seeking an Onboarding Specialist who possesses the ability to swiftly transform new users into proficient power users. This role goes beyond mere hand-holding; it involves educating, enabling, and empowering customers to derive tangible value right from their initial interactions. As the Onboarding Specialist, your responsibilities will include: - Monitoring product usage, login frequency, billing behavior, and engagement patterns to identify potential risks early on. - Developing personalized success plans for accounts encountering challenges with adoption or realizing the product's value. - Engaging proactively with users exhibiting low activity, expressing intent to cancel, or struggling with onboarding. - Creating tailored save campaigns, such as recovery strategies and win-back emails, to retain valuable users. - Collaborating with the onboarding, product, and support teams to devise scalable retention strategies and playbooks for preventing churn. - Documenting exit reasons, identifying friction points, and assisting product and growth teams in prioritizing based on risk data through feedback loops. To excel in this role, you should ideally have experience in a SaaS Customer Success or support position where reducing churn was a key responsibility, not just a metric. Your ability to recognize subtle signs of drop-off and take prompt action, coupled with empathy, data-driven decision-making, and a relentless drive for improvement, will set you up for success. Additionally, proficiency with tools like HubSpot, Stripe, Intercom, and retention platforms such as Churnkey, Basecamp, and Chartmogul is advantageous. Joining Saleshandy offers you: - High Ownership: Direct involvement in driving company revenue. - Career Growth: Opportunities for leadership roles as we expand our customer base to 10,000+. - Global Exposure: Collaboration with businesses in the US, Europe, and APAC regions. - Supportive Culture: Dynamic team environment with strong values and minimal bureaucracy. - Relevant Perks: Including an annual learning and development budget, health coverage, paid retreats, and flexible remote work options. If you believe you are a suitable candidate for this role, please apply with your CV and a brief description of how you have influenced revenue in a Customer Success position. The recruitment process will involve an initial introductory call with our Customer Success lead, a task to demonstrate your problem-solving skills, and a final discussion to align goals, expectations, and cultural fit before extending an offer and facilitating the onboarding process.,

Key Responsibilities: Maintain and update the onboarding tracker, ensuring timely follow-ups. Leverage background verification processes effectively. Communicate proficiently with Native American stakeholders via phone, email, and text messages. Key Skills: Attention to detail. Prior experience in US healthcare credentialing. Strong verbal and written communication skills.

Description: Onboarding support via in-person and virtual classroom facilitation and instruction, onboarding administrative tasks such as sending emails and maintaining SharePoint lists, learning management administration, documentation editing and management in multiple software formats. Specialized Experience Needed: • In-person and virtual classroom facilitation • Learning Management System administration • Data extraction, analysis, and reporting using advanced Excel functions • Experience with at least some of the following software is a plus but not required: o FrameMaker o MadCap Flare o ServiceNow o SharePoint o Workday