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Contact Center - Technical TechWise Digital

0.0 years

0 Lacs

india

On-site

We are looking for an accomplished Contact Center Architect with expertise in Genesys Cloud CX and exposure to Amazon Connect . This role will lead the architecture, design, migration, and deployment of modern cloud-based contact center solutions. The ideal candidate will combine deep technical skills with strategic vision, ensuring the delivery of scalable, secure, and high-performing customer experience platforms that integrate seamlessly with enterprise systems. Key Responsibilities Architecture & Design Design and architect enterprise-scale contact center solutions leveraging Genesys Cloud CX and Amazon Connect. Translate complex business and functional requirements into robust, scalable...

Posted 1 month ago

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