Omni Sport Leader Jobs in Decathlon - Kochi, Kerala, India

Job Description

Job Requirements Job Title: Omni Sport Leader Jobs in Decathlon - Kochi Location: Kochi, Kerala, India Salary: ₹23,000 - ₹25,000 Per Month Qualification: Experience in outdoor sports or a related field preferred Work Experience: 1-3 years in a similar role or background in outdoor sports Job Description Decathlon is looking for a dynamic and passionate Omni Sport Leader to join our team in Kochi. In this role, you will specialize in women's trekking and hiking, offering expert advice to customers and enhancing their shopping experience. As an Omni Sport Leader at Decathlon, you will play a crucial role in guiding customers through their product choices, ensuring they receive top-notch service, and contributing to the success of our store. If you have a deep love for outdoor activities and want to share your knowledge with others, this is the perfect opportunity for you! Key Responsibilities Customer Assistance: Assist and advise customers on selecting the right trekking and hiking equipment, clothing, and accessories, ensuring they receive accurate and helpful information. Expert Guidance: Share your knowledge about trekking and hiking techniques, best practices, and safety guidelines to improve the customer experience and support their outdoor adventures. Personalized Service: Provide tailored assistance to customers based on their individual needs and preferences, aiming for the highest level of satisfaction. Store Presentation: Maintain a well-organized and visually appealing store environment, ensuring that trekking and hiking products are properly displayed and stocked. Sales Achievement: Collaborate with the store team to meet sales targets, focusing on trekking and hiking products and contributing to the overall store success. Stay Updated: Keep up-to-date with the latest trends, technologies, and innovations in trekking and hiking to offer relevant product recommendations. Training Engagement: Participate in training programs to enhance your product knowledge and customer service skills, ensuring you are well-equipped to support our customers. Customer Support: Handle customer inquiries, requests, and complaints with professionalism and efficiency, providing timely solutions. Team Collaboration: Work closely with team members to support store operations and create a positive shopping experience. Product Promotion: Actively promote Decathlon's range of trekking and hiking products through various marketing and sales activities. Requirements Passion for Outdoors: A strong passion for trekking and hiking with extensive knowledge of related equipment, clothing, and accessories. Communication Skills: Excellent verbal communication and interpersonal skills to effectively engage with customers and provide exceptional service. Customer Focus: A strong customer service orientation with a genuine desire to help customers achieve their outdoor goals. Proactive Attitude: Proactive and self-motivated with the ability to work independently and as part of a team. Relevant Experience: Prior experience in a similar role or a background in outdoor sports is preferred. Language Skills: Fluency in English and local language(s) to communicate effectively with a diverse customer base. Organizational Skills: Strong organizational skills to manage store displays, inventory, and customer interactions efficiently. Benefits Competitive Salary: Enjoy a competitive monthly salary of ₹23,000 to ₹25,000 at Decathlon. Career Growth: Opportunities for career development and professional advancement within Decathlon. Employee Discounts: Access discounts on Decathlon products and benefit from exclusive employee perks. Dynamic Work Environment: Thrive in a vibrant and supportive environment that emphasizes outdoor activities and excellent customer service. FAQ's 1Q: What is the role of an Omni Sport Leader? A: As an Omni Sport Leader, your main role is to assist customers in choosing the right products for their trekking and hiking needs, provide expert guidance, and ensure exceptional customer experiences. You will also stay updated on industry trends, maintain a clean store environment, and contribute to achieving sales targets. 2Q: Is prior experience required for this role? A: While prior experience in a similar role or a background in outdoor sports is preferred, we welcome candidates who have a genuine passion for trekking and hiking. Training will be provided to enhance your product knowledge and customer service skills. 3Q: What are the working hours for this position? A: This is a full-time position, and the working hours may vary based on store requirements. Flexibility to work on weekends and holidays may be required. Show more Show less