If you are interested for this role then please share your cv at anjali.rakwal@olx.in We are looking for the candidate for Key Account Manager - Tele sales in Gurugram. Below is the job description: We are looking for a skilled Tele sales/Inside sales agent to oversee the relationship's of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success. What will you be doing: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Job Type: Full-time Pay: ₹250,000.00 - ₹400,000.00 per year Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Sales: 1 year (Preferred) total work: 2 years (Preferred) Work Location: In person

Job Summary: We are seeking a Customer Feedback Specialist to reach out to customers to gather valuable feedback on our application, processes and system flow. This role involves conducting outbound calls, documenting feedback, identifying trends, and working closely with the Customer Experience team to improve user satisfaction. The ideal candidate is a skilled communicator with a customer-focused approach, capable of capturing and analyzing feedback to support our commitment to enhancing user experience. Share your cv at anjali.rakwal@olx.in What you will be doing: Conduct Customer Feedback Calls : Make outbound calls to customers to inquire about their experience using our application, with a focus on the payment process. Document and Report Feedback : Record customer responses accurately, including specific comments on usability, challenges, and overall satisfaction. Analyze Feedback Trends : Identify common themes or issues in customer feedback and report findings to the Customer Experience team. Customer Issue Resolution : Address minor issues during calls, provide clarifications on the payment flow if needed, and escalate unresolved concerns. Collaborate with Customer Experience Team : Work closely with the team to share insights and propose ideas to enhance the customer journey. Maintain Confidentiality : Ensure that customer information and feedback data is handled in compliance with company privacy policies. What we are looking for: Education : Bachelor’s degree in Communications, Business, or a related field is a plus. Experience : Previous experience in customer service, customer feedback, or call center roles is preferred. Communication Skills : Exceptional verbal and written communication skills; must be able to interact professionally and empathetically with customers. Analytical Skills : Basic understanding of data analysis; ability to recognize trends in customer feedback. Customer Focus : Strong interpersonal skills, with an ability to listen actively and build rapport over the phone. Attention to Detail : Accuracy in recording customer feedback and handling data. Adaptability : Willingness to adjust approach based on customer needs and feedback received. Familiarity with Customer Experience Metrics : Basic knowledge of metrics such as CSAT, NPS, etc., is advantageous. Problem-Solving Abilities : Ability to manage customer concerns with a solutions-oriented approach. What we'll give you: Opportunity to work in an early-stage growing company Become the driver of growth for city business We look forward to enthusiasm that is collaborative and infectious for our growth targets "Our Success is fueled by diverse perspectives and talents" Job Types: Full-time, Contractual / Temporary Pay: ₹200,000.00 - ₹400,000.00 per year Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Performance bonus Location: Gurugram, Haryana (Preferred) Work Location: In person

If you are interested for this role then please share your cv at [email protected] We are looking for the candidate for Key Account Manager - Tele sales in Gurugram. Below is the job description: We are looking for a skilled Tele sales/Inside sales agent to oversee the relationship's of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success. What will you be doing: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Sales: 1 year (Preferred) total work: 2 years (Preferred) Work Location: In person

If you are interested for this role then please share your cv at anjali.rakwal@olx.in We are looking for the candidate for Key Account Manager - Tele sales in Gurugram. Below is the job description: We are looking for a skilled Tele sales/Inside sales agent to oversee the relationship's of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success. What will you be doing: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Sales: 1 year (Preferred) total work: 2 years (Preferred) Work Location: In person