RequirementsWe are looking for MBBS qualified doctors with minimum 1 year experience , based out of Bangalore or relocating to Bangalore , for the following location : Koramangala, BangaloreMultilingual (Kannada/English/Hindi)MCI /state medical council registered doctorExcellent communication skillsSuperb listening skillsEmpathetic attitude towards patient serviceDedicated to patient safety and quality of healthcareMust be Committed to organizations values and visionRole and ResponsibilitiesProvide in-person clinical consultation and teleconsultation at a primary health centre based in Koramangala.Carrying out the diagnosis, treatment based on standard management protocols and guidelines, counselling and also referral, where and when necessary.Evaluate patients and provide appropriate medical treatment for various illnesses and injuries.Explain procedures or prescribed treatments to patients.Maintain confidentiality and impartiality at all times.Collect record and maintain sensitive patient information such as examination results, medical history and reports.Keep up-to-date with medical developments, treatment and medication.Document all patient evaluations, treatments, medications and transactions according to company policies and proceduresCommunicate with patients through Online mode (i.e. e-consultations on voice/video/chat)Help in organizing Health Camps at community and corporate level whenever required.

RequirementsWe are looking for MBBS qualified doctors with minimum 1 year experience , based out of Bangalore or relocating to Bangalore , for the following location : Peenya, BangaloreMultilingual (Kannada/English/Hindi)MCI /state medical council registered doctorExcellent communication skillsSuperb listening skillsEmpathetic attitude towards patient serviceDedicated to patient safety and quality of healthcareMust be Committed to organizations values and visionRole and ResponsibilitiesProvide in-person clinical consultation and teleconsultation at a primary health centre based in Peenya.Carrying out the diagnosis, treatment based on standard management protocols and guidelines, counselling and also referral, where and when necessary.Evaluate patients and provide appropriate medical treatment for various illnesses and injuries.Explain procedures or prescribed treatments to patients.Maintain confidentiality and impartiality at all times.Collect record and maintain sensitive patient information such as examination results, medical history and reports.Keep up-to-date with medical developments, treatment and medication.Document all patient evaluations, treatments, medications and transactions according to company policies and proceduresCommunicate with patients through Online mode (i.e. e-consultations on voice/video/chat)Help in organizing Health Camps at community and corporate level whenever required.

Role & responsibilities Inbound Call Handling:Promptly answer incoming patient calls from multiple channels (Practo, Google GMB, direct calls, etc.).Assist patients with inquiries regarding appointments, services, doctors, and clinic locations.Outbound Calls & Chat Support:Follow up on missed calls and patient inquiries to minimize potential patient loss.Engage in patient follow-ups and feedback collection.Provide support via chat for appointment confirmations and basic inquiries.Appointment Management:Schedule, reschedule, and confirm appointments for General Physicians.Ensure appointment slots are efficiently managed to maximize patient visits.Information Support & Patient Inquiry Handling:Provide accurate details about clinic services, doctor availability, office hours, and policies.Address insurance-related queries, payment methods, and administrative concerns.Coordination & Documentation:Communicate effectively with clinic front desk staff regarding patient bookings, cancellations, and special requests.Maintain detailed call logs and patient records for smooth follow-ups and to reduce drop-offs.Customer Service Excellence:Ensure zero missed calls and respond professionally to all patient interactions.Maintain a polite, empathetic, and patient-friendly approach at all times.Preferred candidate profile Communication Skills:Fluent in English, Kannada, and Hindi.Strong verbal and written communication.Attentiveness & Problem-Solving:Ability to actively listen and address patient concerns efficiently.Quick and effective problem-solving for patient queries.Multitasking & Time Management:Ability to handle high call volumes while maintaining accuracy.Prioritize urgent patient requests effectively.Technical Skills:Comfortable using appointment scheduling software and call management systems.Experience:Previous experience in healthcare customer service or call centers is a plus.Professional & Courteous Attitude:Should be empathetic, patient, and friendly in all interactions.Perks and benefits Competitive salary and benefits package.Opportunity to work at the intersection of healthcare and technology in a high-growth, mission-driven startup.Collaborate with a passionate team committed to transforming healthcare for millions in India.Health coverage

Roles and ResponsibilitiesManage front office operations, ensuring a smooth flow of guests and visitors.Handle guest handling, appointments, and telephone calls with professionalism.Coordinate receptionist activities to maintain efficient check-in/check-out processes.Provide administrative support to the team as needed.Ensure timely follow-ups on tasks assigned by management.Desired Candidate Profile1-6 years of experience in front desk or similar role.Excellent communication skills (good comm skills). Kannada Mandatory.Proficiency in administration, appointment setting, front desk operations, front office executive activities.Ability to work independently with minimal supervision.Staying close to Koramangala or Kaggadaspura. Work in Split Shift 9.30 am to 1 pm and 4 pm to 8.30 pm