Job Description

We are currently Hiring!!! Designation - BHR (Officer/ Sr. Executive - Talent Excellence) Location - Malad Shift - 24x7 Rotational Shift (5 Days working- 2 rotational weekoffs) Role & responsibilities - Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines. Ensure timely closure of e-tickets for employee grievances and concerns. Responsible for the roll-out and closure of Internal Job Posting (IJPs) within specific time-lines; Identifying tools of assessment/ selection in co-ordination with the OD team and implementing the same for IJP selection. Ensure timely communication & completion of Appraisals for all teams on the floor; KRO and Appraisal Audits and Performance Awareness sessions conducted for all employees TL and above. Ensure Employee listening activities are planned, organized & conducted every quarter. Interested candidates can contact for further information on - Simran Rana- 913751462 1 Email ID- simran.rana1@teleperformancedibs.com