Job Description

The Office Operations Executive will play a crucial role in supporting the Global Workplace Solutions (GWS) team by reviewing and monitoring tickets, assisting in arranging and organizing events, ensuring smooth office entry, and handling guests in collaboration with the facilities team. This position demands a highly organized individual with excellent communication skills and a proactive approach to problem-solving. Key Responsibilities Ticket Review and Monitoring Support the GWS team in reviewing and managing incoming tickets. Ensure that all tickets are addressed promptly and efficiently. Track ticket progress and provide regular updates to the GWS team. Identify recurring issues and suggest improvements to processes. Event Coordination Assist in planning and organizing office events, meetings, and conferences. Coordinate with vendors and suppliers to ensure seamless event execution. Handle logistics, including venue booking, setup, and teardown. Manage event budgets and ensure cost-effective solutions are implemented. Office Entry and Guest Management Ensure a smooth and efficient office entry process for employees and visitors. Welcome and assist guests, ensuring they are directed to the appropriate personnel. Collaborate with the facilities team to maintain a high standard of office environment. Manage visitor logs and ensure compliance with security protocols.