As an e-commerce executive, you will have the opportunity to join our dynamic team and play a crucial role in optimizing our online business operations while delivering exceptional customer service. Your responsibilities will include maintaining all sales touchpoints such as the website, online marketplaces, and aggregators. You will oversee online sales, manage stock inventories, and work towards enhancing the overall customer experience. If you have a passion for sales, a love for the online world, and a dedication to customer service, we invite you to become a part of our company. We provide competitive remuneration, comprehensive benefits, and ample growth opportunities within the organization. Your main objectives in this role will be to develop and implement effective e-commerce growth strategies to attract new customers and business opportunities. You will focus on optimizing the end-to-end e-commerce journey for customers, from lead generation to post-purchase follow-up. Additionally, you will manage and maintain e-commerce platforms, including product listings, pricing, and inventory management, to enhance the customer experience. Your daily tasks will involve conducting market research and analysis, identifying potential prospects, and building customer relationships to drive sales. You will analyze data to track e-commerce performance, generate reports, and make data-driven recommendations for improvement. Collaborating with various teams, including development, marketing, and customer service, will be essential to execute online campaigns and promotions effectively. To excel in this role, you should possess at least 3 years of experience in the e-commerce industry, demonstrating a track record of driving online sales and achieving revenue targets. Strong expertise in managing product listings, inventory, pricing strategies, and other e-commerce operations is required. Excellent analytical skills, proficiency in communication, and the ability to use data for decision-making are crucial aspects of this position. Preferred qualifications include a bachelor's degree in e-commerce or related fields, experience with CRM and marketing automation platforms, proficiency in analytics tools, and familiarity with online marketing strategies. Moreover, the willingness to travel for company events is advantageous. This is a full-time position with benefits such as a flexible schedule, work from home option, day shift, performance bonus, and a remote work location. The application deadline for this role is 12/06/2025.,
As an e-commerce executive, you will play a pivotal role in optimising online business operations and delivering exceptional customer service. You will maintain all sales touchpoints, including the website, online marketplaces, and aggregators. Your responsibilities will include overseeing online sales, managing stock inventories, and optimising the overall customer experience. **Key Responsibilities:** - Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities. - Optimise end-to-end e-commerce journey for customers, from lead generation to conversion and post-purchase follow-up. - Manage and maintain e-commerce platforms, including product listings, pricing, and inventory management. - Enhance customer experience by collaborating with other departments like marketing, content, and customer service. **Your tasks will include:** - Conducting market research and analysis to identify potential prospects, build customer relationships, and drive sales. - Analysing data, generating reports to track e-commerce performance, identifying trends, and making data-driven recommendations for improvement. - Demonstrating products with sales data to prospective clients, negotiating contracts, and closing sales deals. - Collaborating with cross-functional teams to execute online campaigns and promotions to attract leads. - Monitoring customer feedback, reviews, and ratings to enhance customer satisfaction and retention. - Attending conferences, events, and trade shows to showcase products and the retail sales team. **Qualifications Required:** - 3+ years of e-commerce industry experience with a proven track record of driving online sales and achieving revenue targets. - Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations. - Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour. - Proficient communication skills in English, additional language proficiency in regional languages is advantageous. - Experience managing e-commerce platforms such as Shopify, Magento, and/or WooCommerce. *Preferred skills and qualifications include:* - A bachelor's degree in e-commerce, digital marketing, business administration, or a related field. - Experience with CRM and marketing automation platforms for customer segmentation and personalised marketing campaigns. - Proficiency in using analytics tools to track and analyse e-commerce performance metrics. - Familiarity with online marketing tools, including social media advertising, email marketing, SEO, and SEM. - Ability to work collaboratively, take charge as a leader when required, and willingness to travel for company events. The job is full-time with benefits such as a flexible schedule, work from home option, day shift, and performance bonus. The work location is remote, and the application deadline is 12/06/2025.,