Network Support Engineer - Rotational Shift

Job Description

Job Overview We are seeking a Network Support Engineer. The ideal candidate should have hands-on expertise in managing and troubleshooting Fortinet Firewalls. The role involves maintaining network security, troubleshooting issues, configuring devices, and ensuring smooth network operations. Primary Duties and Responsibilities Configure, maintain, and troubleshoot Fortinet Firewalls to ensure optimal network performance and security. Provide technical support for network-related issues, ensuring minimum downtime. Monitor and maintain network infrastructure, ensuring smooth operation. Handle LAN, WAN, and VPN issues effectively. Perform regular network audits and upgrades to enhance security and efficiency. Document all network activities, configurations, and solutions accurately. Respond to and resolve support tickets promptly. Assist with the installation and configuration of network devices and systems. Required Skills & Qualifications Certification: MCSE / CCNA or an equivalent diploma (mandatory) Proficiency with Fortinet Firewall is mandatory. Basic knowledge of email protocols and professional mail writing. Strong troubleshooting and analytical skills. Ability to work independently and as part of a team. Good verbal and written communication skills (basic email writing and documentation). Shift Timing & Location Shift Timings - Rotational Work from the office & 6 days of work Experience Minimum 2 years of hands-on experience in network support (with no gaps). Education Graduate from any stream (mandatory). About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.