Job Description

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Essential Function: Provide Junior (Level 2) operations engineering expertise to large, complex enterprise LAN and WAN client in predominantly Cisco networking environment. Review scripting, planning and execution of network Change Management process Investigate network issues / incidents and bring to resolution within stated SLA parameters Working with Incident, Problem, and Change Management Provide Root Cause Analysis (RCA) to operations team and customers upon request Provide technical leadership (both verbal and written) for Incident and Change Able to work on network drawings with Visio Work and collaborate with other app teams Good understanding of BGP / EIRGP routing, NAT/PAT, VPN, and firewall technologies Education: 4-year bachelors degree or equivalent experience, preferably in Computer Science, Information Systems or Engineering (or) Three years of College or Technical School resulting in an associate s degree or equivalent Accreditation / Certification / Licenses: Required Certifications or equivalent experience: PCNSE Additional desirable certifications / equivalent experience: Cisco SDWAN Specialization Palo Alto Certification Required Experience: Network operations experience and expertise in a variety of predominantly Cisco LAN and WAN in large, complex, enterprise environment Experience implementing/managing WAN circuits (T1, Ethernet, MPLS, etc.) Experience using network analysis, management, and performance monitoring tools to plan for growth, diagnose problems and determine source Working on comprehensive projects in complex networking environment Experience implementing/managing EIGRP/BGP routing protocols in an enterprise network environment Experience implementing VLAN technology in an enterprise environment Special Knowledge / Skills / Abilities: Clear communication skills Time Management / Self-Management Independent Work Skills Presentation skills In-depth Routing Protocols experience and operational knowledge: EIGRP BGP